Unfussy sports bar with pool, video poker & an extended happy hour daily, plus burgers & sandwiches.
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The Pylon Bar & Grill, 13870 Stead Blvd, Reno, NV 89506, US
The Pylon Bar & Grill – Reviews, Photos & Phone Number – Updated …
Reviews
We’ve been here two times- the first time we didn’t order food, and we just came in to play Keno. Service was great, and the atmosphere fair. The second time we went in we ordered food, and that is where it goes completely downhill.
We ordered the “Mucho Nachos”, the price was $17.95. I thought that to be a little steep, and I didn’t realize until afterwards there was no choice of meat?!
My husband and I regularly split nachos if they are on the menu, and this time was no different.
I can honestly say, these were the WORST nachos we have ever had the displeasure to eat.
Again, NO meat. The chips were thick and somewhat stale, and my husband pointed out that everything on it was taken out of a can or jar and “plopped” on top. Barely any cheese, and even though we reluctantly took the rest with us (only because they were so ridiculously expensive), we didn’t finish them.
The cook came out at one point, and looked like he really didn’t give a damn as to what was being ordered. Let alone, what he was preparing.
The bartenders were sweet and attentive, but that was it. We will never set foot in that place again…
I switched my review from five stars to three. Ordered the same sandwich take out today. Same order as before: Turkey Bacon Swiss with CRISPY BACON. I was asked if I wanted sauces, I said no.
Showed up 15 min later, got my sandwich. I saw a charge for Ranch on the receipt and said I didn’t ask for Ranch, so they took it out and removed the charge. But I later found in the bag a bunch of ketchup packs, which I had also said I did not need.
When I got home I found the bacon anything but crispy. In fact, it wasn’t fresh either. I had to remove it and microwave it but that didn’t help much. The end result was it was nasty so I removed it from the sandwich and ate it without bacon. It was “okay.”
There is clearly a problem either with the order taker or the cook staff, but I don’t know which. Worth mentioning — when I was here the other day and we were done, the waitress (a different one from tonight) asked if the bacon was crispy enough because there was a new cook and he wasn’t great at following directions. So maybe that IS the problem.
But the end result is I won’t come back again.
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Original review:
A friend and I both had the turkey club and LOVED it. Service was okay; when there’s only one girl working as server and bartender, I understand it can be less than ideal, but all in all it was good and we’ll be back.
Reply to owner: Cook name was Luis. Server name was Charby. They both left in their cars for 20 minutes. We could have just walked out. They left the manager office wide open, which had liquor and other goodies in it. There’s a lady poster on the right side of the office wall, which is in the right corner of the group area. Cheers
As for atmosphere, we had to raise our voices to talk. There were four of us on one end of the bar in our party. One guy at the other end of the bar was very loud and obnoxious. It was apparent that he had had too many and had been over poured. We had our drinks and left. I will say though, the bartender, Brittany, was very nice and personable.