
There are lots of things that make The Purple Cow a beloved spot for the young of all ages. It’s not just about the great food and iconic shakes, it’s about the experience. A visit to our restaurant is more than a meal; it’s a moment of laughter, nostalgia, and family connections. It’s about sharing stories, enjoying good food, and creating memories that linger long after you leave.
Address and Contact Information
Address: 20220 I-30, Benton, AR 72019
Phone: (501) 430-5260
Website: https://ilovepurplecow.com/
Menu Photos
Related Web Results
The Purple Cow
The Purple Cow Benton | Toast
Positive review of the purple cow restaurant – Facebook
Reviews
Food was better than expected. Great location. Kids really loved it. Neat coloring sheets they enjoyed that.
We were greeted and drinks were brought to us by the gentleman who is pictured. We asked for a few minutes to look at the menu. After about 5 minutes, the gentleman asked another server to take our order as he was busy making milkshakes. We placed our order and waited. Up to this point, there were no issues.
Complaint #1: The food arrived, and we were both disappointed. We ordered the same item – which was the Steak House Mushroom & Swiss Burger, with fries. The burger was dry, and grey (when cut into). It appears that they use frozen burger patties. The burgers had ZERO seasoning on them and tasted bland. The fries were fine. NOT WORTH THE $14.99 THEY ARE ASKING!!!
Complaint #2: While eating, the manager (Hispanic lady with a green shirt with “MANAGER” written in cursive) told our server and another server to clean the glass since they were slow. Our server proceeds to spray glass cleaner and start wiping the glass 12 inches from my face as I am eating. There was ZERO considerations given to the customer experience what-so-ever considering that we were there to enjoy a meal and the ambience of the restaurant and not to be starred at as the server was wiping the glass next to us. (SEE PICTURE #2 for how close the glass was to our table).
Complaint #3: If you’ll notice, I circled the steam rising from the bar sink. It is because the server pictured (PICTURE #1) uses the steam from the sink to hydrate his face while standing there. How do I know? The server who he initially sent to take our order mentioned to him that he “left the hot water running in the sink”, in which he loudly chuckled and stated, “I do that to hydrate my face”. So, a restaurant has to pay for staff, licensing, food costs, utilities (INCLUDING HOT WATER), in some cases franchise fees, etc. If I were the owner, I’d be .38 special HOT that my HOT WATER was being wasted for the selfishness of a servers’ hydration needs. Not only is this a bad look for the restaurant, but it calls into question the high prices that are passed along to the consumer. Why are we paying for his hydration needs?
Complaint #4: With only us and one other table with customers, why did the ladies room (3 stalls) have no toilet paper in any of them? My Mother mentioned this to a staff member, and she was thanked for bringing this to their attention. Glass cleaning inches away from a customers’ face while eating takes priority over toilet paper in the restrooms.
OVERALL: Meh. This isn’t the Purple Cow experience that I remember growing up. This felt like a (franchised) attempt at duplicating what once was. The ambiance of the restaurant is awesome, less the oldies music that appeals to no one other than the old people who eat there. The employees seemed to all be disjointed — in their phones and their own little worlds, lacking awareness toward the customer or the mission of the restaurant. Though none of the mentioned complaints are TOTAL DEALBREAKERS, I’ll spend my money elsewhere for a chance at a better experience.