The Palm – Chicago

  4.3 – 607 reviews  $$$$ • Steak house

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Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Storied chain serving high-end steakhouse fare, seafood & diverse wines in clubby surrounds.

✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery The Palm - Chicago 60601

Hours

Sunday11:30 AM–10 PM
Monday
(Labor Day)
11:30 AM–10 PM
Hours might differ
Tuesday11:30 AM–10 PM
Wednesday11:30 AM–10 PM
Thursday11:30 AM–10 PM
Friday11:30 AM–10 PM
Saturday11:30 AM–10 PM

Address and Contact Information

Address: 323 E Wacker Dr, Chicago, IL 60601

Phone: (312) 616-1000

Website:

Menu

Order and Reservations

Reservations: thepalm.comopentable.com

thepalm.com

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Reviews

Andre
Was down just a couple weeks ago for an International Convention and it was such a great decision to dine-in.
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Mr. Wilson
Lets start off with they charge for refills via there small glass..Now lets get started on my experience. The service was good with no issues at all and the food wasn’t anything amazing. The price doesn’t reflect the average taste and the average restaurant inside of a hotel experience. I personally think this place is much to expensive for what you get and I feel like you can have a better experience & flavors elsewhere such as Gibson Italia or steak 48 which both are way better then this place in every way possible and these places wont be petty enough to charge you for a refill.
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J T
Did not want to dampen entertaining out-of-town guests, but we paid nearly $400 for a dinner for four, and sides never should have been plated or served. “Wild mushrooms” were merely a heap of button mushrooms, and I couldn’t even taste a balsamic presence. Hash browns were burnt and so salty they were inedible. Two Wagyu steaks and clam dish were properly prepared. Tiramisu was largely whipped cream. We took much home, only to find one of the two steaks missing (half of each were left over) and pasta side and Parmesan missing. Waiter was exemplary and gregarious. Not crowded. By far, worst fine dining meal we’ve ever had. And, even a few days later, that is why I post this review.
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Tina Arteaga
Love the Palm. The food is really delicious. I had the Veal Parmesan. It was cooked to perfection. The staff are professional but fun to be around. I love the music they play. My only complaint was the tiramisu was mostly whipped cream.
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Dan Reamer
This place is good not great. The menu is definitely on the small side, and it’s definitely unique. I really like the atmosphere here and it’s super convenient being in the Swissotel and easily accessible via the Pedway. Overall, no complaints!
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ermesajr
Very rude . Hesitant to seat me . Asked for tea waitress just dropped a box with a selection on top of my silverware and said ” have at it ” . My wife showed up and immediately noticed the rudeness , and it seemed eye contact and waving to get an attention to order was very difficult . We knew it was busy but not that busy as there were several empty tables and the bar was not full . We noticed the other customers we repeatedly asked ” is everything ok ? “. Our table was in a semicircle booth middle placement of the other 3 booths . 40 minutes passed and finally a waitress shows up and said thank you for eating here and grabs my silverware from the mouth side as she was attempting to clear our table then my wife informs her that we haven’t even ordered yet . She then releases my silverware about 6 inches height and drops it . She then takes our order then immediately leaves I pick up my silverware go to the other waitress and ask if I can have another after explaining what had happened . I’ll get you another set she says . So I sit and my wife notices two other parties are already receiving their meals . An hour has passed I get up to inform the tall blonde waitress we are leaving , waitress says we can take our meal for free , I said no thank you and we went to get a sandwich . Awful , awful , awful people . A note I am pacific islander , my wife is Japanese . Didn’t want to pull the race card but we were just so greatly disappointed .
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Gb Dumpsters 2
The food is the best …. definitely of the best steaks I have ever had ! The meatball appetizer is a must !
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Malvina Major
Checked in at the Swissotel and went for dinner at The Palm on Monday (03/20/2023). Beautiful place but not a beautiful experience – you may have a different experience so encourage you to give it try.
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Mel B.
My wife and I came here because we were staying at the Swissotel and it was overly convenient with us being tired from work + travel. As we sat at the bar and reviewed our options, we realized the minimal options. I ordered a salmon meal and my wife ordered the lobster bisque. My salmon was raw in the middle and I could eat about 1/3 of it. Crazy considering it was $44! My lobster risotto had parts that were hard and it didn’t seem like it cooked evenly throughout. The lobster bisque was incredibly runny and honestly did not look appetizing at all. Our drinks were good, but I cannot recommend this place for an actual meal based off this experience. The price for what we received was extremely subpar and not worth the $$ we paid.
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DaLesa Castillo
It’s restaurant week time and my husband and I tried this lovely place. Hostess was VERY polite and courteous. Our waiter Tomas INCREDIBLE very knowledgeable, funny, attentive, has great views of the menu and you can tell he enjoys his job.
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