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Bustling chain serving Cajun-style seafood in a casual space with a nautical vibe.
Address and Contact Information
Address: 9616 Olive Blvd, Olivette, MO 63132
Phone: (314) 888-8688
Website: http://kickincrab.com/
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St. Louis, MO – The Kickin’ Crab
ADDRESS 9616 Olive Blvd. St. Louis, MO 63132. Phone: (314) 888-8688 · View Menu. BUSINESS HOURS Monday-Sunday: 12PM – 10PM. *Last phone orders 30 minutes
The Kickin’ Crab | Savor Cajun Flavors – Join the Feast
Experience flavorful Cajun seafood at The Kickin’ Crab. Enjoy fresh catches, signature sauces, and a lively, hands-on dining atmosphere. Visit us today!
The Kickin Crab St Louis | Olivette MO – Facebook
The Kickin Crab St Louis, Olivette. 4624 likes · 3 talking about this · 2405 were here. The Kickin’ Crab is a popular and growing casual restaurant…
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Reviews
Kalonda McCulley
good, but the portions are NOT what they used to be. They’re definitely skimping on the food now. The bags are smaller, and it’s just not worth the price anymore.
The last time I ordered a seafood boil (crab, shrimp, corn, potato) through DoorDash, the seafood was so mushy it literally crumbled in my hand. I eat seafood all the time — I know the texture. That was not fresh. It was disgusting. I also ended up with a stomach ache after. Something wasn’t right.
Quality has definitely gone downhill.
Ps : it runs me off everytime I eat here .
… moreThe last time I ordered a seafood boil (crab, shrimp, corn, potato) through DoorDash, the seafood was so mushy it literally crumbled in my hand. I eat seafood all the time — I know the texture. That was not fresh. It was disgusting. I also ended up with a stomach ache after. Something wasn’t right.
Quality has definitely gone downhill.
Ps : it runs me off everytime I eat here .
Tommy M
Wow I literally want to soak anything in this “sauc” kickin style “all of the above” I mean tons of flavor not too spicy chunks of garlic. I couldn’t get enough! If I lived closer I would be broke eating here probably 3 time a week. So so good! Gloves off no bib just go in reckless and you will not regret it!
… moreCharlese H. M
I had 3lbs of shrimp seafood boil, gumbo and shrimp tacos.My food was quite tasty with minor issues. The gumbo was too saucy and didn’t have enough ingredients that actually makes the standard gumbo. The shrimp tacos were good but I would not buy tacos from there again. It didn’t hit the spot. The boil was extremely good however my corn needed a bit more steam.. it was too hard.
… moreM FM
We love seafood boil, so this place is just calling us to be tried. We came on a weeknight, and there was no wait. Service was friendly and on time. We were privided with bibs, plastic gloves, and crab tools
The snow crabs and shrimps were excellently cooked. However, the lemon garlic sauce was watery and on the bland side. Maybe reduce it more so we can get all that sauce goodness?
Unfortunately, for the volume of seafood in a bag, and even with potatoes, corn and sausage, it’s pricey for its portion. We can get twice that volume for its price in another St. Louus restaurant with the same delicious quality.
… moreThe snow crabs and shrimps were excellently cooked. However, the lemon garlic sauce was watery and on the bland side. Maybe reduce it more so we can get all that sauce goodness?
Unfortunately, for the volume of seafood in a bag, and even with potatoes, corn and sausage, it’s pricey for its portion. We can get twice that volume for its price in another St. Louus restaurant with the same delicious quality.
Kaye Muhammad
I normally don’t leave reviews, but this experience crossed several lines and needs to be documented.
I came in and ordered a seafood boil and calamari and paid about $51 for the meal. After getting my food and walking out to my car, I realized the order was missing the gloves and apron that normally come with seafood boils. So I simply walked back inside to ask for them.
When I walked back in, several employees saw me but walked right past me without acknowledging me. I waited for a moment and then asked one employee behind the counter if he could help me. His attitude immediately came across as irritated and dismissive. His body language was tense and hostile from the start.
I calmly explained that I had just purchased food minutes earlier and only needed the gloves and apron that should have come with my order.
Instead of simply handing them to me, he responded with an attitude and said something along the lines of “we don’t owe you anything.” At that point I called out the obvious tension and asked why he had such an aggressive attitude over a simple request.
He then said that I was “escalating the problem.”
My response was simple: “How can I escalate a problem if there isn’t one?” I had walked in calmly asking for something that should have been included with the meal I had just paid for.
What made the situation even more inappropriate was a comment he made during the exchange. He said, “I may be Asian, but I know how to speak English.”
That comment had absolutely nothing to do with the situation. I asked him directly why he felt the need to bring up his ethnicity in the middle of a simple customer service interaction. I asked him, “Do you feel insecure about your ethnicity or something? Because why would you even say that to me?”
It felt like his frustration and hostility were spilling over into something that had nothing to do with the situation. I pointed out that his face was literally trembling and his cheeks were shaking from anger, which made the interaction even more uncomfortable.
Even after all of this, he still refused to give me the gloves and apron that I came back in for. Instead he told me that I needed to leave the store. At one point he essentially said goodbye and made it clear he expected me to leave without the items I asked for.
So to be clear: I walked in as a paying customer who had just spent $51, asked politely for the missing items that should have come with the order, and the situation escalated to the point where the employee refused to give them to me and told me to leave.
At that point I decided I did not feel comfortable eating food from a place where I had just been treated with that level of hostility. I brought the entire order back to the counter and asked for a refund.
Interestingly, once I asked for my money back, the tone of the staff immediately changed. Suddenly people were polite, apologizing, and trying to help process the refund.
During the interaction, the same employee even said something along the lines of “you got me,” which only confirmed that he knew exactly what had happened and that his behavior had been called out.
The refund was eventually processed and I left.
I’m not posting this to harm anyone’s business. I’m posting it because respect and basic customer service should be the standard. If someone walks into your establishment, spends money, and comes back calmly asking for something that should have been included with their order, the response should never be hostility, dismissive comments, or being told to leave.
Customers deserve better than that.
If management reviews this situation, I hope they address it seriously.
And for the record, constructive criticism is not an attack. It is feedback. Please receive it as such and keep personal bias at home when interacting with paying customers.
… moreI came in and ordered a seafood boil and calamari and paid about $51 for the meal. After getting my food and walking out to my car, I realized the order was missing the gloves and apron that normally come with seafood boils. So I simply walked back inside to ask for them.
When I walked back in, several employees saw me but walked right past me without acknowledging me. I waited for a moment and then asked one employee behind the counter if he could help me. His attitude immediately came across as irritated and dismissive. His body language was tense and hostile from the start.
I calmly explained that I had just purchased food minutes earlier and only needed the gloves and apron that should have come with my order.
Instead of simply handing them to me, he responded with an attitude and said something along the lines of “we don’t owe you anything.” At that point I called out the obvious tension and asked why he had such an aggressive attitude over a simple request.
He then said that I was “escalating the problem.”
My response was simple: “How can I escalate a problem if there isn’t one?” I had walked in calmly asking for something that should have been included with the meal I had just paid for.
What made the situation even more inappropriate was a comment he made during the exchange. He said, “I may be Asian, but I know how to speak English.”
That comment had absolutely nothing to do with the situation. I asked him directly why he felt the need to bring up his ethnicity in the middle of a simple customer service interaction. I asked him, “Do you feel insecure about your ethnicity or something? Because why would you even say that to me?”
It felt like his frustration and hostility were spilling over into something that had nothing to do with the situation. I pointed out that his face was literally trembling and his cheeks were shaking from anger, which made the interaction even more uncomfortable.
Even after all of this, he still refused to give me the gloves and apron that I came back in for. Instead he told me that I needed to leave the store. At one point he essentially said goodbye and made it clear he expected me to leave without the items I asked for.
So to be clear: I walked in as a paying customer who had just spent $51, asked politely for the missing items that should have come with the order, and the situation escalated to the point where the employee refused to give them to me and told me to leave.
At that point I decided I did not feel comfortable eating food from a place where I had just been treated with that level of hostility. I brought the entire order back to the counter and asked for a refund.
Interestingly, once I asked for my money back, the tone of the staff immediately changed. Suddenly people were polite, apologizing, and trying to help process the refund.
During the interaction, the same employee even said something along the lines of “you got me,” which only confirmed that he knew exactly what had happened and that his behavior had been called out.
The refund was eventually processed and I left.
I’m not posting this to harm anyone’s business. I’m posting it because respect and basic customer service should be the standard. If someone walks into your establishment, spends money, and comes back calmly asking for something that should have been included with their order, the response should never be hostility, dismissive comments, or being told to leave.
Customers deserve better than that.
If management reviews this situation, I hope they address it seriously.
And for the record, constructive criticism is not an attack. It is feedback. Please receive it as such and keep personal bias at home when interacting with paying customers.
Quyen H.
We walked in with a couple of friends for a late dinner. It wasn’t really busy so we got seated right away. We got a dozen of raw oysters, coconut sea snails, sweet potato fries and combo #3 Kickin style( snow crab legs, clams, shrimp head on and crawfish). I wasn’t a fan of their oysters. Shrimp was pretty dry from overcooked. My friend got herself a bag of shrimp head off and it was much juicier and more firm than the shrimp in our combo. Service was good.
… moreSelena Pham
ive been coming here muitple times and always recommend to freinds. But Is this what will you get while telling them the shrimps headon the last few time was too soft n not really fresh? Looklike my food wasnt wash tho
… moreJust Elle
This place is really good!!! It’s a clean restaurant. The seafood boil we had was excellentl!! I tried the gumbo it was just ok. It was also freezing cold here it felt like the air conditioner was on. So that made it a little uncomfortable that’s the only reason I gave four stars. But other than that I really enjoyed the seafood and the bag was saucy just how I like it. I will definitely come back here when I want another seafood boil. And the prices are pretty reasonable.
… moreMaxwell Krem
Dropped in looking for a bite, was intrigued by the cajun option. Unexpectedly delightful! Great table service at this location which seems to be family-owned. We didn’t get crab or lobster, but the gumbo and seafood alfredo were great! Note: Dishes do run a bit spicy, even if you request mild.
… moreDanyell Arredon
Haven’t been here in about six months, this is the only place I eat seafood and they have always been amazing but today the food was bland and watery. I see new workers so maybe they switched ownership but I will never come there again. Food is too expensive to taste like water. I always spent over $70 or more when I came. I checked out the reviews same thing they just lost a customer.
… more