Oliver Mar
Don’t purchase anything there. Went there forced by a job holiday card. $100 reduced to what in other stores would be at most $25. Had to order on line -because you can’t walk in- and at pick up time they did not have the food ready. Had to spend more money to get something else and customer service were rude and agressive. I don’t know why in my job they keep offering their gift cards
… moreRyan Lee
This is easily the best ham/turkey place in town. The food is excellent quality for a fair price. And the staff is so friendly! Our cashier, Lindsey, deserves a raise!
… moreJulie N.
I was disappointed this year when reserving a small boneless ham. However, there were no long lines and the person behind the counter apologized profusely about having no boneless hams. I thought that was the reason we go online to reserve them. From year to year this place changes their rules and I think I’m doing what they request, but it never seems to work out. One year, you can ONLY preorder online (wouldn’t sell me anything and I missed out). Another year, schedule day and time to pick up ham. Come at that time only (omg what if I forget?). Another year, no you can’t see the ham. We don’t open the foil anymore- you get what we put on the counter. Now this year, it doesn’t matter if you preordered a ham, you have to PREPAY online to get what you want. That was the only way to get a boneless. I really just can’t keep up. If they didn’t have boneless for all of TN and KY like the cashier said, then corporate should have either logistically solved the problem for them, or sent out a mass email to inform customers in advance. As it turns out, they sold me a medium bone-in ham for almost twice as much as I wanted to pay, and the lady took off a few dollars to satisfy me. Was that a bate-and-switch? Ugh! They need to do better or I’ll have to start cooking my own again.
… morewilma odell
Food is always good. This location had very poor customer service.
… moreJackie B.
Bought a ham, three sides, and a pie for the holidays that were great with easy heating instructions. Line went very quickly (I pre-ordered), and everyone at the counter was super pleasant. There was also a woman greeting everyone as they were coming in! I enjoyed a great holiday atmosphere; will return for sure!
… moreIan C. Albright
Preordered a ham and was told they need to find the order… proceeded to say the ham was slightly larger than ordered and I would be upcharged the difference for their issue…? I paid for what I paid for DO NOT pass on your issue to the customer.
… moreJanice Sensing
I love Honey Baked hams. They are undeniably delicious. That being said, their prices have become ridiculous and their staff is always less than friendly. It is their busy time and they are trying to herd as many people through there as quickly as they can push them through. The days of being offered yummy samples and hearing Christmas carols while you wait in line are long gone. And to top it off, there was a sign stating 2 of their sides are $15.99 but when I arrived home, I discovered I had been charged $8.99 EACH. Should have checked my receipt, but like I said, we were being rushed. Even as I was trying to replace my card in my wallet, they were yelling, “next in line!”
… moreMichael Scheetz
They charge you a $3.00 “convenience fee”, when you order online. Only to get there, and they haven’t even started making your sandwiches. Being on a short lunch break, this pisses me off to no end. Being completely INCONVENIENCED, while being charged a ” convenience fee,” is almost comical.
… moreJoseph Perry
I love honey baked ham however I will probably never buy another one the price of these have become outrageous. Went with a 9 lb standing rib roast this year and it was still cheaper than a half a ham at honey baked. Not real friendly at this location either.
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