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The Habit Burger Grill is a burger-centric, fast-casual restaurant concept that specializes in preparing fresh, cooked-to-order chargrilled burgers and handcrafted sandwiches featuring grilled Tenderloin steak, grilled chicken and sushi-grade Ahi tuna cooked over an open flame. In addition, The Habit features fresh handcrafted salads and an appealing selection of sides and shakes. Visit The Habit Burger Grill today at 1400 Ocean St., Santa Cruz.
Charbroiled burgers star at this fast-food chain also offering deli-type sandwiches, salads & fries.
Hours
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Address and Contact Information
Address: 1400 Ocean St, Santa Cruz, CA 95060
Phone: (831) 466-9264
Website: https://order.habitburger.com/store/159/category
Menu Photos
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Reviews
Fidel M
The burger actually tastes great. Fresh veggies (tomato, onion, pickle, shredded lettuce) and they have Jalapenos and Pepperoncinis too.
Fries were ok, but they were all less than 2 inches long.
… moreFries were ok, but they were all less than 2 inches long.
Christine Doyle
Worst restaurant. I absolutely do not recommend this place. Staff is incompetent, Manager is extremely rude, I was overcharged $80 and the manager told me there is nothing she can do about, to call my bank to get my 80 bucks back. I only went in there to purchase two $20 gift cards.
The employee charged me $40 but did not know how to complete the transaction. She told me to swipe my card again (2nd time). I told her my debit card already was charged $40. She claimed that didn’t “go through” and transaction was canceled. I swiped my card again for $40. Obviously, this lady was not trained how to do this. A manager came over and issued two $20 gift cards making each gift card a separate transaction. I told the manager that my card had been swiped twice and she said it’s been canceled. She couldn’t provide a receipt. I left because I had to get back to work. When I checked my account, sure enough, I had been charged twice $40. So I lost $80 due to their incompetence. Their attitude was “so what, not our problem, we can’t do anything about it.”
P.S.: I like their burgers, but I will never go to a Habit Burger Grill restaurant. I have already told my friends and coworkers never to go there.
… moreThe employee charged me $40 but did not know how to complete the transaction. She told me to swipe my card again (2nd time). I told her my debit card already was charged $40. She claimed that didn’t “go through” and transaction was canceled. I swiped my card again for $40. Obviously, this lady was not trained how to do this. A manager came over and issued two $20 gift cards making each gift card a separate transaction. I told the manager that my card had been swiped twice and she said it’s been canceled. She couldn’t provide a receipt. I left because I had to get back to work. When I checked my account, sure enough, I had been charged twice $40. So I lost $80 due to their incompetence. Their attitude was “so what, not our problem, we can’t do anything about it.”
P.S.: I like their burgers, but I will never go to a Habit Burger Grill restaurant. I have already told my friends and coworkers never to go there.
Beach Town Traveler
I’m updating my review after eating salads here for several weeks, and the problems are consistent. When picking up online orders, staff routinely ignore customers, keep their backs turned, and make no effort to acknowledge anyone waiting. The level of rudeness feels intentional.
Even worse, I recently got sick after eating one of their salads. That alone is enough to ensure I won’t be returning. No customer should be ignored when picking up an order, and no one should get sick from a salad. Management needs to seriously address both their customer service and food safety.
… moreEven worse, I recently got sick after eating one of their salads. That alone is enough to ensure I won’t be returning. No customer should be ignored when picking up an order, and no one should get sick from a salad. Management needs to seriously address both their customer service and food safety.
BroadcasterRed
I’ll start with the good, it’s a clean restaurant with relatively high quality food but the wait times are INSANE, 30 minutes between submitting an order for a cheeseburger and fries and actually receiving my order.
Normally I’m not a stickler for long wait times but 1: After submitting my order the receipt said it would be done in 10 minutes, not 30 and 2: I’m on my 30 minute lunch break here, and I’m working under the assumption that the estimated time on the receipt is accurate. I don’t even have time to eat anymore and I would’ve picked somewhere else to eat had I known how long it would take.
As far as atmosphere, I don’t have huge expectations for a burger chain restaurant but there’s just nothing in there to help supplement the long wait. No muted TV playing a sports game or anything, just a baffling music station that’s playing alternative rock music one moment and country western music the next.
… moreNormally I’m not a stickler for long wait times but 1: After submitting my order the receipt said it would be done in 10 minutes, not 30 and 2: I’m on my 30 minute lunch break here, and I’m working under the assumption that the estimated time on the receipt is accurate. I don’t even have time to eat anymore and I would’ve picked somewhere else to eat had I known how long it would take.
As far as atmosphere, I don’t have huge expectations for a burger chain restaurant but there’s just nothing in there to help supplement the long wait. No muted TV playing a sports game or anything, just a baffling music station that’s playing alternative rock music one moment and country western music the next.
Trixie Bangayan
Restaurant is very clean. Food was good and well prepared. Actually looks like they care about the quality of their food and presentation. Would recommend for a burger.
… moreRajendran K
Neat and clean restaraunt with ample car parking.Restrooms also well maintained.Ordered grilled Chicken burger,crispy Chicken burger,Onion rings and French fries.Burgers were very tasty.Onion ring tastes very good.Good service.Really very good fast food restaraunt and it is located on the main road,ocean street.
… moreSpencer N
Restaurant is very clean. Food was good and well prepared. Actually looks like they care about the quality of their food and presentation. Would recommend for a burger. Beats the other quick places around.
… morePaul Zachary
Used to be a favourite for the fries, but no longer.
They have optimized for delivery, carryout, and cashless transactions and cut staff responsible for counter service to the point where it’s significantly degraded the in-restaurant service, particularly for people paying cash.
It took a long time to get someone to the register.
They didn’t give me all my change.
Since they are doing a lot of bagged orders, it didn’t matter if thing were really hot when served, so with that flow, my order was pretty tepid.
BBQ sauce used to be easier to access.
It was also served in a bag even though I specified for-here.
So, yeah, it used to be a nice place to go and sit-down for some really fresh food, but now it feels like it’s it’s just another feeder for delivery services and others who don’t have time to go someplace and eat a thing there.
Don’t get me wrong, it seems to be working for them as a business since they were certainly busy bagging to-go orders, but it’s not a great in-person experience.
… moreThey have optimized for delivery, carryout, and cashless transactions and cut staff responsible for counter service to the point where it’s significantly degraded the in-restaurant service, particularly for people paying cash.
It took a long time to get someone to the register.
They didn’t give me all my change.
Since they are doing a lot of bagged orders, it didn’t matter if thing were really hot when served, so with that flow, my order was pretty tepid.
BBQ sauce used to be easier to access.
It was also served in a bag even though I specified for-here.
So, yeah, it used to be a nice place to go and sit-down for some really fresh food, but now it feels like it’s it’s just another feeder for delivery services and others who don’t have time to go someplace and eat a thing there.
Don’t get me wrong, it seems to be working for them as a business since they were certainly busy bagging to-go orders, but it’s not a great in-person experience.
Phillip Gomez
The burger was descent, the fries not so much. The service was good considering how busy they were. There is no time to clean, though. The tables needed some attention.
… moreJomar Cañete
Neat and clean restaraunt with ample car parking.Restrooms also well maintained.Ordered grilled Chicken burger,crispy Chicken burger,Onion rings and French fries.Burgers were very tasty.
… more