The Golden Pineapple is a neighborhood restaurant and bar in West Asheville at the corner of Haywood Road & Burton Street in the historic Baker Building. Owned & operated by longtime Asheville bartenders, with a focus on friendly hospitality and serving dinner, cocktails, beer, wine, N/A options, and more.
Address and Contact Information
Address: 503 Haywood Rd, Asheville, NC 28806
Phone: (828) 505-4458
Website: https://www.goldenpineapplebar.com/
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Reviews
Their Miracle Bar Pop Up menu clearly has a NON-ALCOHOLIC section. Obviously, this is to be inclusive to everyone, such as those who are sober, pregnant, driving, etc. so they can enjoy a night out with their friends/family who may want to partake in an alcoholic drink. When Malcolm took our order, my boyfriend ordered the “Mellow Mouse” and pointed to it on the menu to ensure no confusion. He is ten years sober and wanted to ensure the correct drink was ordered, as this was in the non-alcoholic section. By clearly enunciating the drink name in English and pointing to it and the server confirming, we trusted he was getting The MELLOW mouse. When our drinks were delivered, he took a sip, and it was a bourbon based drink called the “miracle mouse”. Obviously after ten years of sobriety, this was quite shocking and I tried the drink to confirm the error. We brought it to Malcom’s attention and he stated, “I may have misunderstood you. I heard the word mouse and just plugged it in.” This is where the first problem occurred. Do not have two drinks on your menu with a very close name that are extremely different in nature if you cannot trust your servers to listen or care to what your patron is ordering. Ok fine, I suppose that was Malcom’s way of explaining the error. My career is professionally apologizing for things outside of my control for 10 hours a day. I listen, am empathetic, and try to fix the situation. When we explained to Malcom how big of a deal this was, he said “I wasn’t trying to poison you. This isn’t my problem.” How can you be so cruel and ignorant as a human? You made a mistake. You didn’t listen. You didn’t care. At least apologize and take accountability. We are two very understanding people, but the way the situation was brushed off and not taken seriously left a very bad taste in our mouths. We decided to leave and cancel our order and because of Malcom’s immaturity and attitude, we wanted to ensure our card wouldn’t be charged for our order, so we asked to speak to the owner who was at the bar. Your sweet hostess was so apologetic and frankly, horrified, that such a mistake happened, and tried to help the issue. She asked the owner to come speak with us, just because we wanted to ensure we weren’t charged, and we were told she said she was “too swamped.” As the daughter of a small business owner, this is not how you handle an issue that one of your staff members made. It screams we think we are better than you and we don’t need your business. It’s pretentious and gross and you need a major culture reset.
Update: I’ve been back a few times since I wrote my initial review. I’m consistently impressed with their cocktail selection, and the food is also excellent! I had a chicken salad melt that was just delicious, and sunch a non-traditional combination of flavors. It had pickled onions, smoked Gouda and chili crunch on a nice soft ciabatta roll! Side salad was also nice with greens and radicchio.
Fun but kitschy decorations, Santa hats on every seat, a wide variety of mugs for a wide variety of creative cocktails, including Stegosaurus mugs and unicorn mugs and Santa pants, all festooned with fun garnishes, such as a peppermint umbrella or mint with powdered sugar on it to look like snow.
The pop-up Christmas drinks are a little sweeter than their normal offerings, but you can certainly find a few tart or dry, such as the old-fashioned, which is on the much drier side.
This is great fun every year. And the photos you will see posted with this review include this year, and then you’ll also see me sipping from a Krampus mug, which was last year. Sadly, there are no Krampus mugs this year. Hopefully the miracle pop up people will understand the importance of adding Krampus into future pop-ups. I’ll be looking for Krampus next year. In the meantime, I’m enjoying some of this year’s offerings, including a new favorite… a drink with an actual snowball in it. I asked the bartender about them and yes, they are all made in house. And shaped there. It was the most fun old-fashioned I have ever had.
Pro tips:
1. it gets fairly busy later in the week, so try to come out potentially on a Sunday. Also, please note the days they are closed.
2. Soak up all that alcohol with something from their food menu. I really love their wings, but keep in mind that the spiced wings have the peppercorn that makes your mouth tingle. Which I actually really love.
We will be back a few times this season while the miracle lasts!
This place has the same problem as lots of places in West AVL: employees who think they’re cooler than everyone else and act like your presence in their business is an inconvenience. It’s exhausting. Maybe you have to have tattoos and piercings from head to toe and be “alternative” to get good service here? If not, they’ll turn their noses up at you.
No reason to be so cold and callous toward people for no reason. Cold, icy indifference and rudeness doesn’t really make people want to come back.
West Asheville is full of “progressive” and “open minded” folks who treat anyone who doesn’t look exactly like them like they’re lesser. High school mentality.