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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Local chain offering ice cream cones, sundaes & malts, plus subs & croissant sandwiches.
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The Chocolate Factory: Home
SUB SANDWICHES & ICE CREAM. Welcome to The Chocolate Factory, where a hankering for scrumptious subs and sweet scoops of ice cream are all the golden ticket you …
The Chocolate Factory – West Bend WI – Facebook
The Chocolate Factory – West Bend. Sub sandwiches, croissant sandwiches, salads, ice cream treats, a kid’s menu and so much more! Ice Cream Shop …
Menus for Chocolate Factory – West Bend – SinglePlatform
smoked turkey breast, jalapeno bacon, wisconsin pepper jack cheese and chipotle mayo. Tuna Salad. $5.19. premium light tuna in water. Chicken Breast.
Reviews
Samantha Ahrens
I had the BLT croissant, absolutely amazing. I think her name is Emily, helped us and she was so kind and checked on us during our meal. The bathrooms were clean and the overall look was cozy. Will definitely be coming back.
… moreSR
On our way home from West Bend, I spotted “The Chocolate Factory ” and decided to turn around, hoping for some gourmet or hand-dipped chocolates. Imagine my surprise when I got closer and saw the smaller print: “Sub Sandwiches & Ice Cream.” Not quite what I expected, but we went in anyway and ordered a couple of shakes to go.
I got the Banana Cream Pie shake, and my friend had the Root Beer shake. Both were good — but not “over the top” good. The restaurant itself was cute with a fun, retro vibe. Overall, it was a decent stop, the cashier was friendly, but the service was slow and I probably wouldn’t go out of my way to return.
… moreI got the Banana Cream Pie shake, and my friend had the Root Beer shake. Both were good — but not “over the top” good. The restaurant itself was cute with a fun, retro vibe. Overall, it was a decent stop, the cashier was friendly, but the service was slow and I probably wouldn’t go out of my way to return.
Lindsey White
Really great food and ice cream. Loved the variety. There was plenty of suave to eat indoors and outdoors, and everything was served promptly. The menu was a little overwhelming at first (in a good way!), but staff was super helpful and patient with our large family. A definite must stop for anyone passing through!
… moreSteven Schmelzling
Fun, small town based ice cream shop that is originally from Ceaderburg. Quality sandwiches and ice cream.
… moreTheFox91271
Me and my 13 year old son, visited this restaurant on Saturday, April 23rd, 2022, about 2 p.m. for lunch, the weather was excellent that day, 78 degrees, so we thought we’d try out this great ice cream shoppe and restaurant. When we arrived, there was a beautiful outdoor dining patio with light’s, where people were enjoying their lunch. Upon entering the restaurant inside, there were families enjoying their lunch inside the restaurant, where there is plenty of seating. Some people were ordering and sitting at comfortable booths, and some people were ordering their lunch on their work lunch break, who came in and picked up their lunch. Everyone was kind and respectful. What a wonderful little place, If I could have given this restaurant a 10 or 20 stars, I would have, because, for me, it definitely had a beautiful wow affect !!!! 🙂 This was a cheery, brightly, decorated in super cute decor, I loved the colors of aqua and yellow, that made me feel happy, something reminded me of my youth, which was a good and happy time. As you enter the inside dining area, you go past a very nice outdoor dining area, like a beautiful patio with light’s. Once inside the restaurant, there you will find nice booths, tables and comfortable chairs, with lighted lanterns on the ceiling and the ceiling itself has a tin ceiling, that was super neat. It was a whimsical, old fashioned but modern day flair, it was simply gorgeous !!!! 🙂 There are also canvas art of food throughout the restaurant, which also reminded me of the older days, but again with a modern day flair. This is an excellent restaurant, very friendly, helpful, and great customer service. One lady that I believe was the manager, helped us with choosing the ice cream scoop size and matching 2 different flavors together. There was a very nice young man who helped us with our order of 2 ice cream cones, asking us if the ice cream amount was perfect for us, and it was. These cones were, double scoops on dipped chocolate, candy sprinkled, chocolate chip on the edge of the cones, which come with a nice plastic cone under your cone to catch bits of chocolate chips and sprinkles and even ice cream, that was very nice to have, my very first time to have something nice to keep you from having dripping ice cream, and the price was excellent, for 2 cone’s, we paid only $8. they were beautiful cone’s, we loved it !!!! 🙂 We also received 2 sublike toasted bread buns, with larger than the usual frank hot dogs, I think they were even larger than Ballpark Frank’s, with real chili on them, the price for 2, was only $16. and they were absolutely beautiful and delicious, we loved it !!!! 🙂 The lady who seemed like a manager called our number and she had a great smile, when I received them on a tray wrapped in a paper on a hot dog basket, I was pleasantly surprised and said, oh wow, these are nice and the lady who served us, who seemed like a manager, said yes these are yours, enjoy, with such enthusiasm smiling and very great friendly customer service, and the warm welcome made me feel happy. The soda machine was super clean, we watched the lady clean all around the restaurant as we ate. Another girl was putting napkins in the napkin despenser’s, which are at every table for your convenience. There are at least 3 very nice trash receptacles within the restaurant and at the outdoor dining area. It was very clean throughout the restaurant, bathroom area, inside dining room area, and outdoor dining area. It was an exciting experience for me and my 13 year old son who is autistic, everyone in the restaurant treated us with great respect and I can’t wait to get back for another ice cream cone, maybe even today, this is now one of our favorite places to go in Wisconsin, we absolutely LOVED IT !!!!!
… moreBobarron
The people here are really decent, and the sandwiches, etc …are pretty good. Only thing that needs improvement is consistency. Sometimes, the sandwiches come out scrawny or with limited extras. I’ve paid for cheese, and not gotten it. Or, I get a tiny 1/2 tomato on each sandwich half, not covering it. A small bit of lettuce or onion. I hate spending $11 on a sandwich and leaving hungry.
… moreDave Immel
Great subs and I love the ice cream! The restaurant was clean and tables were washed after each use. Staff is always friendly.
They have some great art work displayed from the kids at Decorah Elementary school. Stop by and check them out. Great food, ice cream and a friendly staff!
… moreThey have some great art work displayed from the kids at Decorah Elementary school. Stop by and check them out. Great food, ice cream and a friendly staff!
Katie Boaz
I have a peanut allergy so I almost never go to places like this. I went here with my family and I forget his name but the gentleman that helped me was very nice. He made sure to be as careful and cautious as possible with my order which I truly appreciate. I would consider driving from Milwaukee back out to this specific location so I can enjoy ice cream again. Thank you!
… morePeyton Johnson
My food vanished. I love food. Sandwich… Also croissant . Sometimes malt too. Very nice. Dubai shakes. I’m wanted in Dubai. Come here for refreshment. They love to play the song fireball here. Pitbull is quite cute, however, not exactly my type.
… moreDonna Robinson
Love their ice cream no matter the flavor, sundaes and cones. My favorite food there is the Italian beef with mild peppers. Hot one are available too. Yum! Food came out very quickly.
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