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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Address and Contact Information
Address: 3401 Dufferin St CRU#02, North York, ON M6A 2T9, Canada
Phone: +1 416-781-4477
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
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Reviews
Honest Visits
This weekend, I visited The Cheesecake Factory, a well-known and popular restaurant. Since it’s usually busy, I went without a reservation and had to wait around 15–20 minutes for a table, which I feel is completely normal for a place like this.
Unfortunately, my experience after being seated was disappointing. The only part I truly enjoyed was the drinks — they were well-made and tasted great. However, the food and overall service did not meet my expectations, especially considering the price.
I ordered an appetizer and a lunch special main course. Surprisingly, my main dish and drinks arrived within about five minutes. We started eating and even finished both our food and drinks, but our appetizer still hadn’t arrived. After waiting nearly 30 minutes for the appetizer, we decided to cancel it and leave. This is the first time I’ve ever had to cancel an order at a restaurant due to such a delay.
For a restaurant with this reputation and pricing, I expected better coordination between the kitchen and service staff.
It would help if the restaurant improves timing and communication between the kitchen and servers so dishes arrive in proper order.
… moreUnfortunately, my experience after being seated was disappointing. The only part I truly enjoyed was the drinks — they were well-made and tasted great. However, the food and overall service did not meet my expectations, especially considering the price.
I ordered an appetizer and a lunch special main course. Surprisingly, my main dish and drinks arrived within about five minutes. We started eating and even finished both our food and drinks, but our appetizer still hadn’t arrived. After waiting nearly 30 minutes for the appetizer, we decided to cancel it and leave. This is the first time I’ve ever had to cancel an order at a restaurant due to such a delay.
For a restaurant with this reputation and pricing, I expected better coordination between the kitchen and service staff.
It would help if the restaurant improves timing and communication between the kitchen and servers so dishes arrive in proper order.
Vince Vaughan
My family and I came here for a birthday dinner. We’ve been here a few times before and it’s generally been a good experience.
We were here on a Wednesday evening and it was quite busy but we only had to wait about 45 minutes for our table. But even after we got the text saying our table was ready, we still had to wait about 5 minutes for them to prepare it – not a big deal but a bit confusing.
The decor, as you can see from the pictures, is unique and very modern – an eclectic mix of Egyptian and Italian styles. The seating was spacious and comfortable. It’s a fairly noisy place but what do you expect – it’s the Cheesecake Factory – you don’t go here for a simple, quiet dinner.
We enjoyed the egg roll sampler, Caesar salad, crispy pineapple chicken shawarma, fettuccine alfredo with chicken, chicken parmesan sandwich and the chicken shawarma. All delicious.
For the fettuccine alfredo, they were out of fettuccine which was a bit disappointing but they substituted penne which was a good alternative. The sauce was creamy and delicious and the pasta was cooked perfectly.
For dessert, we ordered various cakes including the birthday sundae, the salted caramel cheesecake, the celebration cheesecake, and a low-licious cheesecake. The low-licious cheesecake is a good option if you can’t have too much sugar in your diet: each piece only has five grams of sugar. They also included a small chocolate sundae for the birthday boy – nice touch.
Our two servers (Mohab L and another gentleman – sorry, I forgot his name) and they were both friendly and attentive.
In general, the food and service were excellent and we look forward to returning to the first (and still only) Cheesecake Factory in Canada.
… moreWe were here on a Wednesday evening and it was quite busy but we only had to wait about 45 minutes for our table. But even after we got the text saying our table was ready, we still had to wait about 5 minutes for them to prepare it – not a big deal but a bit confusing.
The decor, as you can see from the pictures, is unique and very modern – an eclectic mix of Egyptian and Italian styles. The seating was spacious and comfortable. It’s a fairly noisy place but what do you expect – it’s the Cheesecake Factory – you don’t go here for a simple, quiet dinner.
We enjoyed the egg roll sampler, Caesar salad, crispy pineapple chicken shawarma, fettuccine alfredo with chicken, chicken parmesan sandwich and the chicken shawarma. All delicious.
For the fettuccine alfredo, they were out of fettuccine which was a bit disappointing but they substituted penne which was a good alternative. The sauce was creamy and delicious and the pasta was cooked perfectly.
For dessert, we ordered various cakes including the birthday sundae, the salted caramel cheesecake, the celebration cheesecake, and a low-licious cheesecake. The low-licious cheesecake is a good option if you can’t have too much sugar in your diet: each piece only has five grams of sugar. They also included a small chocolate sundae for the birthday boy – nice touch.
Our two servers (Mohab L and another gentleman – sorry, I forgot his name) and they were both friendly and attentive.
In general, the food and service were excellent and we look forward to returning to the first (and still only) Cheesecake Factory in Canada.
Pre MT
I came here with a friend who frequents this spot a lot. We are both vegetarians, so we understood that our options would be limited. We started looking at the menu and decided on the Korean fried cauliflower and some brussel sprouts. It was okay, it didn’t blow my mind but I did enjoy the conversation with our server. She was very kind and answered all my questions. We were going to order their mushroom burger because the ingredients listed had no meat products, now imagine my surprise when I found out it had some sort of beef product on it! Oh my god! My friend ordered that burger multiple times before apparently and was never informed otherwise! She was so upset. I asked why the other ingredients were not listed and the server just said that “it’s American, that’s why”…that’s not a reason. I understand that vegetarians are limited, but you should be more transparent about this and inform the customer of such! Thank you to this server that helped us, I didn’t catch her name, but she was so understanding! I did like the vibe of the Cheesecake Factory though, very welcoming and fun. Decor…maybe a 6/10, again…it didn’t blow my mind. I might give it a second chance, but currently that chance is slim.
… moreMohamed Thaufeeq
The Cheesecake Factory has a nice overall vibe, but the experience is a bit mixed. Even on a weekday around 4 pm, the wait time was about 30 minutes, so be prepared for that. The ambience is visually nice, but the loud music really ruins it. With so much crowd noise already, adding loud music makes it stressful. They should keep the music at a very minimal volume to maintain a calm and pleasant atmosphere.
The staff were friendly and helpful, and the food arrived fairly quickly within 10 to 20 minutes. I ordered the pineapple cherry limeade, fried mac and cheese, egg roll sampler, chicken fettuccini alfredo, and the chocolate tuxedo cheesecake. Everything tasted good, and the prices were reasonable for the portion sizes. During happy hour, the discount applied only to the fried mac and cheese. The egg roll sampler was not included even though it is an appetizer, which was a bit disappointing. Overall, good food and service, but the heavy crowd combined with loud music takes away from the experience.
NOTE: Their chicken menu is halal!
… moreThe staff were friendly and helpful, and the food arrived fairly quickly within 10 to 20 minutes. I ordered the pineapple cherry limeade, fried mac and cheese, egg roll sampler, chicken fettuccini alfredo, and the chocolate tuxedo cheesecake. Everything tasted good, and the prices were reasonable for the portion sizes. During happy hour, the discount applied only to the fried mac and cheese. The egg roll sampler was not included even though it is an appetizer, which was a bit disappointing. Overall, good food and service, but the heavy crowd combined with loud music takes away from the experience.
NOTE: Their chicken menu is halal!
Saumya Goel
I have tried cheesecake factory in different countries but this one was a little disappointing. The food quantities were massive and the quality seems good too but there was lack of seasoning and the food tasted too salty for some reason; We tried the nachos, the cauliflower, the beef burger and the corn which was suggested snd pushed by the server! When i told my server that the food was too salty her exact words were ‘everyone else seems to like it, no one else felt that the food was salty’ which was very uncalled for.
I like their cheesecakes so that. Hopefully they can work on their service.
… moreI like their cheesecakes so that. Hopefully they can work on their service.
David Thomas
I was there on Sunday evening with my gf and we didn’t have too wait too long to be seated. Our sever was amazing. The food was great and the dessert was awesome. Will definitely be going back there sometime. I’ll definitely tell my friends and my family to check it out too.
… moreSher RG
⭐ Cheesecake Factory Review ⭐
I had a great experience at The Cheesecake Factory! The restaurant has a warm, stylish atmosphere and the menu is HUGE — honestly, there’s something for everyone. The food came out fresh, well-seasoned, and nicely portioned. I especially loved the appetizers and the mains were delicious and satisfying.
Of course, the highlight was the cheesecake! So many flavours to choose from, and each slice is rich, creamy, and worth every bite. The service was also friendly and attentive, even with how busy it gets.
Overall, it’s a perfect spot for a nice dinner, a casual meet-up, or just stopping in for dessert. I would definitely go back!
… moreI had a great experience at The Cheesecake Factory! The restaurant has a warm, stylish atmosphere and the menu is HUGE — honestly, there’s something for everyone. The food came out fresh, well-seasoned, and nicely portioned. I especially loved the appetizers and the mains were delicious and satisfying.
Of course, the highlight was the cheesecake! So many flavours to choose from, and each slice is rich, creamy, and worth every bite. The service was also friendly and attentive, even with how busy it gets.
Overall, it’s a perfect spot for a nice dinner, a casual meet-up, or just stopping in for dessert. I would definitely go back!
Hishaam Bin Masood
A bit pricy but the food is delicious! The portion sizes are big and the service was amazing. The ambience is great too typical American diner feels. The best thing is now the chicken is halal so more customers I feel.
… moreKimmy
I had such a wonderful experience at The Cheesecake Factory (Toronto – Yorkdale Mall).
We ordered the Louisiana Chicken Pasta and Chicken Madeira, and both dishes were absolutely delicious — full of flavor and perfectly cooked.
The Passion Fruit Mojito was refreshing and well-balanced, and the Cookies & Cream Milkshake was rich, creamy, and not too sweet — just perfect!
Of course, we couldn’t leave without trying the chocolate cheesecake, which was so rich and indulgent.
Everything from the food to the service was excellent.
Definitely a place I’d love to visit again! ✨
… moreWe ordered the Louisiana Chicken Pasta and Chicken Madeira, and both dishes were absolutely delicious — full of flavor and perfectly cooked.
The Passion Fruit Mojito was refreshing and well-balanced, and the Cookies & Cream Milkshake was rich, creamy, and not too sweet — just perfect!
Of course, we couldn’t leave without trying the chocolate cheesecake, which was so rich and indulgent.
Everything from the food to the service was excellent.
Definitely a place I’d love to visit again! ✨
Mel Miller
Get here early for lunch so you can get a table! We arrived Saturday, half hour after they opened and we got the last available seat at that time.
I would say the food is not the same as the US in that the portions, especially of the chicken lettuce wraps, are not the same. The flavour is but we definitely had more generous portions for the price in the US. The nachos were also better in Buffalo. I actually felt ripped off for the large sized chicken wraps we ordered and got two dry, not cut/sliced, sad chicken thighs, and minimal toppings. This is Toronto after all. Maximum bang for the buck doesn’t exist.
I can confidently say that the egg rolls aren’t worth the cost. Only one of four was a unique flavour.
If you want the brown bread and they don’t bring it for you when you sit, ask for it and they’ll bring it when some is made. It’s popular. It is great slather in their butter. Be prepared to pay a lot when you go, if you also want cheesecake. The cheesecake starts at $14.50 a piece.
I will go back here but will be ordering strategically next time.
I will say that the cleanliness is like I’ve noticed in the US. The fixtures are cleaned regularly and minimal dust buildup. I like that.
I have no idea who our server was but he brought us three brown bread because it wasn’t available when we sat. He was absolutely in tune with everything we needed and handled the volume of customers he had like a champ. He checked on us just enough and refilled our drinks so fast without us asking.
… moreI would say the food is not the same as the US in that the portions, especially of the chicken lettuce wraps, are not the same. The flavour is but we definitely had more generous portions for the price in the US. The nachos were also better in Buffalo. I actually felt ripped off for the large sized chicken wraps we ordered and got two dry, not cut/sliced, sad chicken thighs, and minimal toppings. This is Toronto after all. Maximum bang for the buck doesn’t exist.
I can confidently say that the egg rolls aren’t worth the cost. Only one of four was a unique flavour.
If you want the brown bread and they don’t bring it for you when you sit, ask for it and they’ll bring it when some is made. It’s popular. It is great slather in their butter. Be prepared to pay a lot when you go, if you also want cheesecake. The cheesecake starts at $14.50 a piece.
I will go back here but will be ordering strategically next time.
I will say that the cleanliness is like I’ve noticed in the US. The fixtures are cleaned regularly and minimal dust buildup. I like that.
I have no idea who our server was but he brought us three brown bread because it wasn’t available when we sat. He was absolutely in tune with everything we needed and handled the volume of customers he had like a champ. He checked on us just enough and refilled our drinks so fast without us asking.