

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Hours
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
Address and Contact Information
Address: 600 Spectrum Center Dr, Irvine, CA 92618
Phone: (949) 788-9998
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
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Reviews
We ordered variety of Hamburgers, Pasta, Steak, Korean fried chicken, and more.
All the food was great and so much that we couldn’t finish it.
Nevertheless, We had a Cheese cake, the signature menu here, and it was so good for me that among the best cheese cake I had.
I’ve been a loyal customer of The Cheesecake Factory at Irvine Spectrum for over 18 years, and it’s always been one of my go-to spots for a reliable dining experience. However, my recent visit on a Saturday night left me with mixed feelings.
One major inconvenience was the lack of phone reservations. We had to wait around 35–45 minutes to be seated, which was frustrating considering the crowds. The restaurant was packed, and it was clear that the number of servers didn’t quite match the volume of guests. As a result, the service was slower than what I’ve come to expect over the years.
The food, while still decent, seemed a bit off from its usual standard. It felt more like mass-produced, factory-style preparation this time, and the freshness just wasn’t there. That said, the signature brown bread they serve at the beginning is still one of the best — warm, soft, and flavorful.
One thing I’ve always appreciated about their menu is the wide variety of options for both kids and adults. Unfortunately, I was disappointed to see that they’ve removed the eggplant stew, which used to be one of my favorites.
I still hold hope that they revisit their service standards and food quality. I’d love to see them return to the excellence that made them a standout all these years. Looking forward to coming back when that happens.
However, one recurring issue is the wait time. It often takes quite a while for the food to arrive, even when the restaurant isn’t particularly busy. While the quality of the food makes up for the delay, it’s something to keep in mind if you’re planning to dine here.
Overall, it’s a wonderful place with excellent food and hearty portions — just be prepared to wait a little longer than usual.
Due to the location, the restaurant tends to get busy at dinner time, for that reason, we prefer to go to the bar area for immediate seating.
We arrive usually before 6pm, which is Happy Hour prices, however, it’s a race to find a server to get an order in. Yes, we can get there earlier and no, the restaurant does not revolve around us, however, when you see people roaming around, smiling at you, asking where you want to sit (yes it was a bar worker) watching you as you come in, they should follow up to see if you want anything off the Happy Hour menu. Servers should be prepared to do a final round to make sure patrons get the participate in Happy Hour.
Next, is the lack of attentive service in the bar area due to the bartender, also being a server at the hightop tables. Service is slow and the bar patrons are prioritized. We sat and waited, an extended time for our check and an extra to-go box to no avail. We asked another server helping the booths/tables in the bar if she could help us get our check and a box, to which she flat out refused, pointed to the bartender and walked away (she did not say one word and simply pointed instead). So customer service starts and stops at your assigned tables and not only can you not help the restaurants paying customer, you also cannot walk 5 steps to relay to the bartender their hightop needs support.
Please, staff the bar appropriately or ensure that the staff that are assigned are willing and able to help everyone who seeks help, not just ignore them.
The food is good, not the best, not the worst, but good enough that if service could keep up, we would probably frequent there more often. The bread though, that is always amazing so I want to make sure it gets its moment in the spotlight.
To top it all off, the manager offered only cheesecakes, which were not even on our menu. So, if you’re willing to wait for an hour and a half for mediocre appetizers and a pizza that tastes just as good anywhere else, this restaurant is definitely not worth your time.
Before the pandemic, not tipping on takeout was totally normal — nobody thought twice about it.
But now, it feels like not tipping is somehow “wrong,” and this place even mark “Tip Free” on your order.
When I order online and pick up the food myself, there’s no table service involved.
Packaging the food is part of the job, not an extra favor.
A tip should be a thank-you, not an obligation or a source of pressure.
It’s not that I refuse to tip — I just hope restaurants remember that tipping should come from appreciation, not from fear of being judged.