

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Address and Contact Information
Address: 2601 Preston Rd #2219, Frisco, TX 75034
Phone: (972) 731-7799
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Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
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American Restaurant in Frisco, 75034 | The Cheesecake Factory
Explore Our Menu – The Cheesecake Factory
Our Menu – The Cheesecake Factory
Reviews
The Shrimp Scampi was nice, although it didn’t really have a proper pasta sauce, which I would’ve appreciated. I guess that’s why they didn’t put it in the pasta section on the menu. But the simplicity of just using oil, salt, pepper and herbs, and using diced tomatoes as opposed to tomato sauce, is actually decently authentic. The Tomato Basil Pasta was good as well.
The atmosphere is very lively. The service is pretty fast for how busy they are.
Today our server Kedarius took excellent care of us. (He deserves a green ticket!!)
He made us laugh and made sure we never needed anything. He did a fabulous job clearing the table as the meal went along which made a huge impact because we had 2 little kiddos with us that wanted to touch everything.
The bread was warm, our meals were hot and our drinks were refilled consistently!
I am a huge fan of the Happy Hour burger and I think everyone needs to try it!
We ordered a whole cheesecake for our anniversary, which is a very special occasion for us. When we picked it up from the store and brought it home, we were shocked to find that instead of a whole cake, we were given pre-sliced pieces assembled together. That is not what we ordered or expected. If we wanted slices, we would have purchased individual slices from the restaurant.
We specifically ordered a whole cake to celebrate properly, and we spent $65 expecting the quality and presentation that comes with it. This was incredibly disappointing, especially on such an important day.
What makes this even more frustrating is that this is not our first negative experience at this location. We recently moved here from Chicago, and we always had wonderful experiences at the Chicago Downtown Cheesecake Factory. My husband and I are big cheesecake lovers, which is why we chose Cheesecake Factory again for our anniversary. Unfortunately, this location has let us down more than once.
We are very disappointed with the service and the lack of attention to such an important order. I hope management takes this seriously so this doesn’t happen to other customers celebrating special occasions.
And of course, we had to take an Oreo Dream Extreme cheesecake to go — because you can’t leave without cheesecake! It’s always the perfect sweet ending.
The service was amazing like always — attentive, friendly, and on top of everything. Every visit here feels special. Forever my favorite spot! ✨
I recently dined at The Cheesecake Factory and was once again blown away by the experience. I ordered the signature meatloaf with mashed potatoes and corn, and let me tell you, it was out of this world. The meatloaf was perfectly seasoned, tender, and paired beautifully with creamy mashed potatoes that were just the right amount of rich and buttery.
My mother opted for the salmon topped with a luscious reduction sauce, and she declared it the best salmon she’s ever had. The fish was flaky, fresh, and cooked to perfection, making it a dish you can’t miss.
As always, the service was second to none. The staff was attentive and friendly, ensuring that we had everything we needed throughout our meal.
One of the highlights of dining here is the generous portion sizes. You won’t leave hungry; in fact, you might find yourself wanting to save room for their famous cheesecake or the decadent five-layer chocolate cake.
Considering the chef-level preparation and the portion sizes, the prices are incredibly reasonable. If you’re looking for a fantastic meal in a warm, welcoming atmosphere, The Cheesecake Factory is the place to go. We left satisfied and eagerly thinking about our next visit!
The service was amazing—our drinks were never empty and the staff was super attentive.
For dessert, the s’mores cheesecake was everyone’s favorite—definitely try it with all the toppings! I had the Snickers cheesecake and absolutely loved it.