Ramakrishnan Rathinavel
I had an excellent experience at The Cheesecake Factory in Ridgedale Mall. The restaurant has a warm, inviting atmosphere and was very clean and well‑maintained. The staff were friendly, attentive, and made sure everything was taken care of throughout the meal. The food was delicious, served hot, and portion sizes were generous as always. The menu has so many great options, and everything we ordered was fresh and flavorful. Service was smooth even during a busy time, and the overall dining experience felt relaxed and enjoyable. This location continues to deliver great quality and consistency, and I’d definitely recommend it for anyone looking for a satisfying meal.
… moreJerry Johnson
Went for my granddaughters 22nd birthday we were seated right away and our server was prompt in greeting us asking us what we would like to drink after bringing us our drinks he gave us time to check out the menu which is huge granddaughter ordered an Alfredo dish wife ordered the chicken bowl I had a chicken parmesan pizza style we also had calamari as a appetizer everything was so so good we all sampled each other’s plates it was all AMAZING. Our server was a definite highlight to our meal very attentive and knowledgeable he wrapped up our leftovers and cheesecake for us to take home Fantastic experience
… moreMathew Heart
We had a mixed experience during our visit to the Cheesecake Factory at Ridgedale. The crab cheese wontons were the star of the appetizers, easily a 11/10. However, the Thai shrimp and Korean fried chicken left something to be desired, both rating around 5/10. The Cajun jambalaya pasta was similarly underwhelming (5/10), but the Cajun salmon was fantastic, earning a solid 10/10.
For dessert, the Oreo cheesecake and tiramisu cheesecake were absolute perfection, both getting 11/10. The service was great, and parking was fairly convenient, rounding off a solid visit.
… moreAvie Marie C. Snodgrass
First time here and it didn’t disappoint. Great service and atmosphere. Foods were delicious especially the hot chocolate and cheesecake.. the best combo dessert I’ve ever eaten!
… moreAndrew Leizens
Large portions and a huge menu! We love coming here with friends and family since there’s something for everyone to enjoy. The atmosphere inside is warm and welcoming, and the service is always great.
… moreEmily Gill
Amazing Experience! Drinks were 10/10!
Potstickers 7/10
Mac and Cheese Ball 20/10
Egg rolls 10/10 little spicy!
Cheesecake 100/10 so good!
… moreHeidi K
I have never had bad food or service at this location. The buffalo chicken bombs were amazing. The celebration cheesecake was also very delicious!!
… moreCharles Bennett
Just moved to the area and tried it out.
The first thing that stuck was the prices.
We shared an order of Pasta Carbonara with chicken. Had two soft drinks and two slices of cheese cake. With tips, over 80.00.
The pasta was excellent and more than enough for the two of us. All meals come with two kinds of bread, wheat and hard crunchy bagget.
My Arnald Palmer was fancy with sugar on the rim of the glass. A nice touch.
The cheese cake loved up to the name. Big slices of delicious cheesecake.
The service was top notch. The dining area is a bit cavernous and loud but still pleasent.
The only other thing to watch out for is parking. I’m disabled and they have more take out parking than handicap. Like almost twice as much. Some of the take out spots actually had handicap symbols still painted on the ground. That said, it is in a big popular mall but still.
… moreElizabeth Hartmann
We went on a Saturday night, and boy was it busy! Definitely get a reservation if you can. Once we were seated, service was quick and smooth, and you never felt rushed or ignored. We ordered a cheesecake to go, and a few hours later it was perfectly thawed.
… moreSamantha Schwankl
Went for a birthday in the family. 5 of us in the group. We had a reservation for 7:30p, we were not seated until 8p. We were told another large group waited 45 minutes after getting their name on the list. What’s the point of a reservation if the restaurant isn’t going to keep it? Front desk staff was more friendly about the delay than the lady we spoke with, she did not identify her position in any way, but we assume she was some type of management. She did not seem to care about fixing this issue of wait time regardless of having a reservation. At no point did she seem apologetic, and did not verbalize anything to diffuse the situation.
Our waiter was great! Top notch service once we finally had a table.
Food was all cooked to perfection and taste amazing.
It was a little dark, and the music was a little loud. But overall the environment was still inviting in that perfect cheesecake factory way.
Overall, the only thing that really dampened the experience was the wait time on a reservation, and the manager(?) interaction.
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