Alexis Warren
This location is fantastic. The staff was kind, attentive and clean. All the dishes were fresh, hot, and delicious. This restaurant is perfect for dates, family dinners, and more. Food does take longer on busy weekends so definitely get a shareable or appetizer. We also got cheesecake and drinks which were yummy! No complaints.
… moreShannon Samuels
This was the first time we have ate at a Cheesecake Factory and we will be back!
The atmosphere and our server were top notch.
We started out with:
Fried macaroni and cheese balls 10/10
Calamari 7/10
Crab ragoons 2/10
I had the chicken shawarma 10/10
My mom had the double smash burger she said it was a 10/10
My son had the Alfredo with penne noodles he gave it a 9/10
We ordered a chocolate mousse cheesecake to go and my family devoured it!
… moreH. Yee
Advance tables reservation but had to ask why appetizer delivery delayed almost half hour wait, one dish room temperature as if too long to be served after being made. For each issue deducted a star rating.
The server was polite and courteous but not ‘invested’ in our experience. Food deliverers not engaging. Did get several water refills timely.
The decor hasn’t changed in years but maintained well, clean, including floors and wall crevices.
5 people entrees (no steaks) including gratuity, 2 appetizers, one premium beverage, one soft drink, plus desserts $285
… moreIngrid Johnson
For my big sisters birthday celebration we had a perfect setting. The food was excellent. Our server was top tier. The drinks were awesome. It was a celebration my big sister deserved. Thank you Cheesecake Factory for making that a night to remember.
… moreJenna W
Absolutely LOVE coming here. I’ve always had great service and great food here. My only complaint is that the (non-alcoholic) drinks here always have an off flavor. Sometimes I think it’s the glassware and sometimes I wonder if it’s something else. But really delicious! And honestly, the wait time is never really that bad when I go!
I recommend the chicken piccata if you need recommendations! I am not even a huge fan of chicken but this is my go-to!
… moreAugust Maples
Got a to go order for my Christmas dinner, is it just me or did the slices of cheesecake get smaller? The piece didn’t take up the entire section of the container and it looks like someone tried to compensate with extra whipped cream. Not worth the near $12 for the smallest piece of the cake!!
… moresteve lorts
My first time and I was not disappointed. I believe my servers name is Will. Totally on point with everything. I would also like to add I left my card in the check folder and they placed it in their safe and helped me take care of everything over the phone the next day. The management is very polite and helpful. Minus the loss of my card that was my fault, I had a wonderful experience. Also I bought my wife and friends the Oreo Cheese cake. They absolutely loved it. I did have a small peice and that is extremely rich and wonderful.
… moreTamara P
Very disappointed with my experience at The Cheesecake Factory. The service was poor—our server seemed far more focused on other tables than ours. I understand being busy and short-staffed, but that doesn’t excuse neglecting guests who are clearly unhappy.
The food was just as bad, especially considering the prices. I ordered the smash burger, and instead of being juicy like a smash burger should be, it was incredibly dry. We also got the eggroll sampler, and several of them were burnt. When we mentioned it, the kitchen’s response was that they were “supposed to be like that,” which was frustrating and dismissive.
It was obvious we were displeased, and no one seemed to care or make any effort to fix the situation. Overall, this experience wasn’t worth the cost, and I won’t be coming back.
… morejayson bryant
This was suppose to be a special day at our special place. I am disappointed in the service and management. We came for my son’s birthday and we were seated put in our order , they brought our appetizers and 30 minutes later came to say that the waitress forgot to submit our entree. Trying to be positive we said ok and was waiting another 40 minutes for our food to come out. It showed up cold and not the standard of what restaurant should provide. The manager came to the table to ask us did we want to wait another. 30 minutes for food to be made over (going on 2hours).. we said no because our children were getting out of school soon. He offered my son a slice of cheese cake on the house and took back the cold food….we waited for 2 hours and was offered a slice of cake . You should be ashamed of yourself for wasting our time and our celebration at your establishment.. The manager should be responsible for the highest level of service and quality making sure it’s provided or at least made available if the opportunity of service is missed… You have reduced this location to the service of drive thru fast food
… moreHailey Battistuzzi
Absolutely amazing!! Jerk chicken and shrimp, Asian cucumber salad, meatballs sliders, and pizza style chicken parm all incredible. Hot fresh bread. Crisp cold diet cokes. Couldn’t have asked for better!
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