

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Address and Contact Information
Address: 802 Lehigh Valley Mall, Whitehall Township, PA 18052
Phone: (610) 973-7183
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
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Reviews
Once we sat down, it took us a minute to figure out what we wanted because the menu is HUGE like 22 pages. We finally ordered, and the food came out in about 30 minutes. Even though I don’t love waiting that long, honestly that’s kind of impressive considering how many items they offer.
I got the BBQ Smokehouse Burger, and the rest of the family ordered chicken tenders with fries, fish and chips, and the chicken and shrimp Alfredo. We enjoyed our meals, but the fried onions on my burger were a bit overdone.Overall, it was a good experience solid food, great service, and a nice place to relax after shopping. Would stop by again.
Our rockstar server, DANI, didn’t disappoint in any sense of service. He was polite, on pointe and very interested in getting our order right as well as explaining the menu choices.
So, my wife ordered the Lunch version, Salmon Miso, brown rice and steamed broccoli. She mentioned she was pleasantly surprised by the flavors and the presentation that truly satisfied her appetite. $19.95.
I had this craving for pasta, so, hI opted for the Chicken Marsala, $17.95.
And because we are rewards members, the special of BOGO FREE took our experience over the top.
As a former server, my wife was sad to read all the recent bad reviews but her suggestion is to diners: ADDRESS the concern with the shift manager who will try and correct the issue at the table.
If you don’t want to express yourself then and there for some reason, a bad review is not the answer.
Side note: no added surcharges or fees for using a credit card!
The booth was comfortable and even with a slew of tables, people, and other patrons enjoying the Eagles’ game at the bar, the establishment was relatively quiet.
Our server was kind, patient, and helpful. And she served as a guide for their comprehensive menu.
We began with the avocado eggrolls and tamarind sauce. My girlfriend loved it. She also loved her chicken salad sandwich, which she proclaimed as being “the best ever.”
I had the grilled salmon with vegetables. The vegetables were amazing. Although the salmon had been cooked perfectly, there was a lack of flavor and the tartar sauce was too sweet.
We shared a slice of the vanilla-raspberry cheesecake and it was stellar.
We look forward to returning!
We returned on November 16 and the experience was equally amazing.
Ram took care of us and he was exemplary (the wait staff is truly exceptional).
The grilled branzino was some of the best I’ve had and the size of the filet wowed me.
I feel sorry for the hostesses. They do their job extremely well but they are constantly bombarded by walk-ins and those with reservations who show up early. They have much to juggle and navigate. We certainly appreciate them for what they do.