The Cheesecake Factory

  4.2 – 3,272 reviews   • Restaurant

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American chain restaurant offering sizable portions from a vast menu including signature cheesecake

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery The Cheesecake Factory 08807

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Reservations: thecheesecakefactory.com

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Visit The Cheesecake Factory Restaurant in Bridgewater Commons Mall for a great selection of Cheesecakes and Desserts, Appetizers, Salads, Pastas, …

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Reviews

Nicole Esposito
Family day fun brought us to The Cheesecake Factory for a late lunch/early dinner, and it seemed like everyone else had the same Saturday idea—which honestly wasn’t a problem at all. We were seated in about 15 minutes, which was totally reasonable given how busy it was.

Once seated, we were greeted and served fairly quickly. We started with the fried mac and cheese balls, which were delicious, and of course enjoyed the fresh bread and butter that always hits the spot.

For our meals:
– My boy had the kids’ bow tie pasta with Alfredo sauce and chicken
– My girl chose the kids’ bow tie pasta with red sauce
– My love ordered the mac n’ cheese burger with sweet potato fries
– I went with the chicken parm pizza-style

Everyone else really enjoyed their food. Unfortunately, mine was a bit underwhelming this time. I’ve ordered the chicken parm pizza-style many times before and know how good it can be, but this visit just didn’t measure up to past experiences.

Service was also a little disappointing. When we needed sauces or drink refills, getting our waitress’s attention felt like a lot of work, and it came across as if asking for things was a hassle or annoyance, which definitely affected the overall experience.

On the bright side, the kids ended their meals happy with their favorite treat—strawberries and whipped cream, which never disappoints.

Overall, it felt like this location has lost a bit of its spark and friendliness compared to what we’re used to. That said, everyone else still enjoyed themselves, and we did have a nice family outing. Hopefully this was just an off day, because we’ve had much better experiences here in the past.
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Nepal Reddy
Visited with group of 8. We all were able to find our own liking item from the menu. Food and beverages are fresh and tasty. Slightly on the expensive side. I liked the food here. Would recommend this place, this place gets usually busy and recommend to call and get on the wait list or prepare to wait. Enjoy the food !
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Eronini Decker
First time visiting this spot in Bridgewater, NJ, and I was really impressed with how clean it was. We got seated right away—wasn’t too busy, but steady traffic.

Our waiter, Eadar, was great! Super friendly and professional. He brought us some bread while we waited, which was so good I almost got full before my meal.

I ordered the Korean Fried Chicken—crispy chicken with spicy Korean BBQ sauce over rice with avocado, kimchi, mushrooms, cilantro, and sesame seeds. I’d rate it a 3/5. Not bad, but not quite what I expected. The flavor was kind of like sesame chicken, and the rice didn’t really taste like jasmine rice.

A week before, I had their Jamaican Black Pepper Shrimp, and that one was amazing—shrimp, rice, black beans, sweet plantains, and marinated pineapple. Definitely recommend that dish!

Overall, this place has great variety and even brunch options. I’d go back again—and if you visit, ask for Eadar!
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Miso Mouse
I haven’t been disappointed by food frequently, but the fish and chips at cheese cake factory leave something to be desired. The batter coating wasn’t even on one of them and sort of, placed on top. Fish lacked firmness and the coating was very oily. Slaw was well balanced and not overly sauced.
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Edwin P
Outstanding Service from Francine!

We had an amazing experience at The Cheesecake Factory at Bridgewater Mall, thanks to our server Francine. She was absolutely wonderful — attentive, patient, and incredibly kind, especially while serving our family with kids.

She made sure everyone was taken care of, kept a positive attitude the entire time, and truly made dining with children feel easy and stress-free. Her professionalism and warm personality stood out and made our visit even more enjoyable.

Thank you, Francine, for such excellent service! We’ll definitely be back.
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Brian Kubala
Place is absolutely horrible. Not well managed. We had a party of 8, they took our reservations well in advance. Some traveled well over an 2 hours for a family gathering. But when we got there, they stated “oh we only take reservations up to 6 you will have to wait”. They were not transparent at all even when we made the reservation for 8, which they accepted.
Floors were dirty.
Will never come back.
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R D
Took my boyfriend here for his birthday, and we had a fantastic time! The front desk kindly accommodated us despite being a bit late. Our server, Brett J was amazing! His recommendations made the food even better and the birthday dessert with the lovely message was a perfect touch. My boyfriend left really happy! Thank you for making his day so special!
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Laurie Knight
Exceptional Service at Cheesecake Factory – A Standout Experience

We had dinner at our regular Cheesecake Factory in Bridgewater, and the experience exceeded our usual expectations. The service was truly exceptional, thanks to our waitress, Francine—who, I must say, genuinely impressed me (and that’s not easy to do).

One detail that stood out was her attention to proper dining etiquette. When clearing our bread plates, she noticed that our knives were on them—a correct practice, as used utensils should not be placed back on the table. Without hesitation, she brought us fresh knives before our main course arrived, placing them properly without skipping a beat. Normally, I have to request a replacement knife or, worse, I’m asked to keep my used one (which is incorrect). Francine, however, handled it seamlessly and intuitively.

Another small yet significant touch was when she wiped away the crumbs from our bread before serving the main course. As I always say, the magic is in the details, and her meticulous attention to them was what truly impressed me.

Beyond service, I also noticed something different about the table setting when we arrived. The first fork was placed slightly above the second, creating a refined visual touch (see photo). This isn’t the usual setup at Cheesecake Factory, which suggests that whoever set the table took extra care and pride in their work—a small yet appreciated detail.

As for the food, it was excellent as always. I have no complaints. I genuinely enjoy Cheesecake Factory and love their sister brand, Grand Lux Café. Having dined at multiple locations, I know that my one unpleasant experience in the Baltimore/Washington area was an exception, not the standard. Likewise, I also recognize that the level of service Francine provided was above and beyond their usual service—which makes it all the more commendable.

Kudos to Francine and the Bridgewater team for making this dining experience so memorable!
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Emir Accilien
It’s rare to go to Cheesecake Factory on a Saturday afternoon and get seated right away . For our large group, we were seated within 5 minutes. The experience that afternoon was good. Our waitress was diligent and attentive, and she made sure we were well taken care of. The atmosphere was good and pleasant – not too noisy. Overall, the food was good – everyone else’s. My food and my daughter’s, however, weren’t so great. I had the Korean BBQ chicken. The chicken was okay, but the kimchi and vegetables weren’t. My daughter, on the other hand, had the carne asada. I think that the portion was rather small (3 little pieces of steaks). Also, we ordered the steak medium rare, but it was overcooked.
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Nico Samneil Salado
Sept: restroom is clean and smells good.
May: same experience
April: Service is good. Pleasant atmosphere. Ample seating distance. Strollers are NOT allowed inside. High chair/booster available.
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