We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Noodles, stir-fries, curries & other Thai dishes served in a down-to-earth restaurant.
Sohyun Park
The food was great but the cashier was really terrible. I didn’t get the utensils or no any napkins either so I asked her to get one. And she just throw it to me aggressively and said, this is your tray, not a tray that you are holding. Well, in my tray, there’s my bill and a drink that she gave it to me tho ♀️
She just messed up my feeling and there’s nobody will like it when someone throwing the forks in to you :((((((((((((
… moreJenn Baysan
I don’t usually leave bad reviews, but I had a really disappointing experience last Saturday, June 28, 2025, around 8:00 PM. The cashier on duty was very rude. I politely asked if I could place an order and wait, since I was with my 3-year-old who really wanted that food. She said they were fixing something and told me to come back in 5 minutes. But she already takes our order and we’re already paid. I agreed on 5 minutes and said I was willing to wait.
When I came back, I noticed our receipt was thrown away while she is cleaning, even though our order hadn’t been called yet. After 15 minutes of waiting, I saw the food was ready, but instead of giving it to us, she acted like it wasn’t our order and told me to wait another 10 minutes. It was frustrating because the food was clearly ours, and luckily the person who prepared it called me and confirmed it.
That cashier was so disrespectful and unprofessional. I’ve had good experiences here before, but her behavior was unacceptable. She was also ignoring other customers and pretending not to see them. We love Pad Thai Express, but staff like her ruin the experience.
… moreWei
Tried the curry rice at Thai Express in Chinook Centre and it was a total disaster.
The curry was thin and bland, the rice was dry, and worst of all — the vegetables and potatoes were still raw.
Like seriously, how do you mess up something this simple?
It was so bad that I checked Google reviews after eating, just to see if I was the only one — turns out I’m not.
Tons of people had the same complaints, and the store even replies like they care. But clearly, nothing has changed.
Do you even taste the food before serving it? Or are you just throwing random crap into a bowl and calling it curry?
Never coming back. Save your money and eat literally anywhere else.
And please, stop ruining the name of Thai cuisine.
… moreSTARZ DEAD
The cashiers exhibited a warm and welcoming demeanour. I ordered Pad See Ew with shrimp, which required some time but was served hot and priced at approximately $16. The staff at the front displayed kindness and professionalism. My sole suggestion for improvement is the inclusion of a physical menu, as I found it challenging to read the board due to my limited eyesight. Overall, I would assign a rating of 4 out of 5 and would be interested in returning to the establishment.
… moreP H
I can’t believe I paid $18 for this meal for this. It was just rice, raw chunks for green papers, and dry, sponge-like tofu. Total garbage.
… moreJill Li
I’ve never been to a fast food place that had such horrible customer service. The minute I stood there to order my food, I waited a few minutes as the two people who worked there walked back and forth in and out of my kitchen. The worker who was short and had glasses came up to the till and basically made me feel like I was bothering him from doing his job. He acted annoyed while inputting my order. I politely said thank you and no response. I waited for my food and he called out my order and I said thank you again – no response and no smile. Oh but I did see him laugh with his coworker so a smile does exist. My daughter had took my fork to eat her own lunch and I was actually scared to even ask for another fork but my partner said just go ask. So I walked up and asked for another fork and was met with the same crappy attitude and he did not say a thing at all. Maybe the guy shouldn’t be in customer service or in the wrong line of work. Sorry for actually trying to give you business and bothering you from doing your job. I will not return and after reading other reviews, I’d advise not to give them business.
… moreWhitney
I don’t usually leave bad reviews, but this experience was frustrating enough that I won’t be coming back.
When ordering a combo, I listed a few side options before the cashier snapped that the only thing left was one spring roll. I laughed it off, but she clearly wasn’t amused. I’d said I wanted my order to go, yet still had to ask for a takeout bag, which seemed to bother her.
She and two cooks then disappeared into the back, laughing for a while before one came out and proceeded to literally start throwing my food into the container. When I politely asked if they had a cardboard bottom to safely carry the soup in (as most places do) he laughed and said no.
For how overpriced the food’s become, the service was terrible. Really disappointing, especially since this used to be a great spot.
… moreSheeki Music
This is probably the most disgusting and disappointing Thai Express in the city. Despite paying for my meal with extras and providing specific instructions on how I want my food, I consistently receive a dry, tasteless pile of oil with little to no sauce. This has happened so many times that I’m convinced the employee who is often on his phone with earbuds in dislikes his job and his life and is intentionally serving poor-quality food.
… moremegha rathore
Worst thai express experience ever, I ordered veg fried rice with tofu, I got half cooked burnt rice which was tasting bitter. I have had good experiences at the other outlets but this one really sicks. Avoid eating here.
… moreMartha
The staff member serving me was using his phone throughout my wait and then touching the food ungloved. Disgusting behaviour while forgetting my order and serving 3 people that came after me. No apology from him only the worker than gave me the refund apologized. This is not sanitary or acceptable behavior. Ahs will be notified.
… more