

Located at 8426 Park Road, Tap and Vine Quail Hollow is the ultimate destination for a memorable dining experience. Specializing in tapas, craft cocktails, and intimate, romantic dinners, our restaurant is perfect for a date night. As a premier tapas bar and cocktail hotspot, we offer a diverse menu of delightful small plates paired with expertly crafted beverages. Whether you’re searching for a restaurant near me for happy hour or planning a special evening, our vibrant atmosphere and impeccable service are sure to impress. Join us to explore an enticing mix of flavors and enjoy a night to remember in your neighborhood.
Address and Contact Information
Address: 8426 Park Rd, Charlotte, NC 28210
Phone: (704) 910-1585
Website: https://tapandvinenc.com/
Menu Photos
Order and Reservations
Reservations: opentable.comresy.com
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Tap and Vine – Charlotte, NC
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Reviews
When I asked about it, I was told that someone had already paid and they were waiting for them to leave, which did not align with the fact that the booth had just been cleaned and reassigned.
We were eventually seated at a six-top booth, which was fine. The restaurant was very busy, but service was extremely slow to the point where I began to wonder if my order had been forgotten. The food did arrive hot and fresh and was a solid 9/10, but the extended wait made me feel like I was not a priority.
I ordered a Casamigos shot that was priced at $18.00, which felt like an unnecessary upcharge. That concern was compounded by the drink quality, as it tasted watered down, as if it had been shaken with ice. For that price point, the quality did not match the cost, and I do not recommend ordering drinks here.
Due to the seating situation, slow service, and drink quality, I won’t be returning.
Our table was set for 8 instead of 10. I told the hostess, and she said she’d be right back to fix it as she set the pile of menus on the table. She never returned. We pulled chairs from another table and handled it ourselves.
Our Drinks took nearly an hour to arrive, which set the tone for the rest of the evening. Most guests don’t mind waiting on a busy night as long as they have drinks at the table. In a restaurant with a full bar, beverage service is critical, and it was the largest delay of the night. Our appetizers came out before any beverages. Realizing how far behind the bar seemed to be, we ordered a second round with our appetizers to try to ensure we would have drinks with dinner. Over an hour later, those drinks still hadn’t come out. Someone at our table eventually had to get up and ask for them. Mixed drinks arrived before bottled beers.
Entrées were not delivered as a complete table. Plates came out in waves — 2 at a time, 3 at a time, 1 at a time. This was happening throughout the dining room, even at tables of 2 where 1 person was eating while the other waited.
By 8:00pm, the restaurant was already out of 3 What do you specials and 2 regular menu items. Several of us had to change our orders because the items we selected were no longer available. We were encouraged to try a specialty cocktail By the owner‘s wife which was named after her mother only to be told it was unavailable when ordered.
NoDessert followed the same pattern — 4 were ordered and only 3 arrived. A glass of wine that we were told would be removed from the bill was not taken off and was only corrected because we brought it to their attention before leaving.
For a party of 10 with automatic gratuity (no Issues with the gratuity) and a bill in excess of $1,000, guests should not have to rearrange tables, chase drinks, monitor missing food, and double-check billing.
We all understand how restaurants operate, and we are not quick to complain. The only management presence we saw was the owner briefly greeting guests at the front door when we arrived. Beyond that, there did not appear to be anyone overseeing the dining room when service was clearly struggling.
The only positive aspect of the evening was the company we were with, and the fact that when food did arrive, it was very good — even though some of us did not receive what we originally ordered due to items being unavailable.
Honestly, the way the evening was handled was Very disappointing to say the least.
Below is how our experience unfolded as we also had a 5:00pm reservation!
We made reservations two weeks in advance because we were genuinely excited to try the restaurant after hearing great things from friends. Unfortunately, the evening was extremely disorganized from the moment we arrived.
There were multiple couples waiting to be seated while the hostesses were openly arguing with each other about what to do. We watched guests without reservations get seated ahead of those who had booked in advance. Despite having a confirmed reservation, we were told we could either sit at the bar or share a table with other guests who didn’t have reservations on Valentine’s Day.
Service during dinner did not improve the experience. Our waitress only checked on us twice, and our meals arrived before our drinks. While we understand holidays are busy, the issues felt less about volume and more about poor communication and lack of coordination. Staff were yelling across the restaurant, which took away from what should have been a special evening.
It was disappointing, especially given how much we were looking forward to celebrating there. I hope management takes feedback like this seriously and improves holiday operations in the future.