Denise
Here’s a rephrased review:
Kudos to this location for outstanding customer service! A huge shoutout to Cruz, the cashier who took our order. fantastic job! We also appreciated the warm hospitality from the lovely older lady in the kitchen and dining area. She went above and beyond to ensure the dining space was spotless and even took the time to thank us for visiting. Her attention to detail and friendly demeanor really made our experience special. We’ll definitely be back!
… moreAnthony Nevil
There were no guests and still took 5 minutes for staff to greet me and take my order. The building must have plumbing issues as the smell from the restrooms was noticeable in the dinning area. The chicken was not fully cooked and I was not even able to finish eating it because of the rubbery texture. I do not recommend and will not be returning.
… moreLana Davis
I went to this location today and encountered the nicest person who provided TOP TIER service. She just so happened to be the manager of the location and her name is Vida and what a coincidence that her name means “LIFE”. The interaction with her gave me LIFE! So thank you Vida for your VERY kind spirit.
… moreAlicia Medina
This is by far one of the worst taco cabanas I have been too the store it’s self looks horrible in side made me and my family feel disgusted to eat here . Something should be done about this location my enchiladas looked like a plate of cheese the chicken in the quesadilla was still cold…. When I asked the manager for my money back she asked me why and tried to give me a hard time about giving me my money back.
… moreJonathan Phillips
Came here for lunch on a weekday. They were pretty busy but the staff was moving fast. They greeted everyone and were pushing food efficiently. My order was correct, fresh and tasty. This location was clean and organized throughout. I also enjoy the large outdoor seating area.
… moreB R
I just wanted to start off and say that I highly recommend this taco cabana especially the employee by the name of Sharon she was able to help me and modify my Mexican pizza the way I wanted.But her manager should take people’s skills from her and quit policing. great service great employees they just need a different manager
… moreAdrian Arellano
Just ordered Taco Cabana from uber eats they didnt cut the meat or chicken they just toss in there and we ordered 16 oz steak and 16 oz chicken and ordered flour tortillas, they gave us corn tortillas and we also ordered, a large order of rice they gave us tiny little cup. The meat not even cooked still bleeding. No money back. I highly recommend not ordering from this store. Just sent all the pictures to uber. Very fustrated wasting $50.00 for a very unprofessional way of conducting business.
… moreTravelCookie
Attention Corporation for taco cabana west Dallas, this place needs lots of improvement, your employees are not trying they not welcome customers ,they look like they’re not happy working here. I been coming to this location since they open and is not getting any better Sadly!!
⭐Food could be better
⭐Service was not pleasant
⭐ Atmosphere
We love taco cabana, but we go somewhere else to get it, because this location is not what we expected. We deserve better in our neighborhood.
Update: June 26 2023
We ask for some fresh chips, but they serve us a harder ones.
We asked for jalapeños and the lady went to the restroom without an answer and another lady was given us a fresh jalapeño they we ask for specific pickle jalapeños and she was so rude we don’t have any
I ordered a margarita it took them so long for them to serve
Check your cameras it wasn’t busy at all
Employees aren’t happy working here, service is awful….I attached my bill look the time the hour
Other Taco cabanas have a great service but not this location. SADLY!!!
… moreSusan Moore
Got a chicken fajita bowl ( which is my favorite ). But the chicken was burnt. Was not a pleasant taste. The time before that my Quesadilla was burnt on top. You can see the burn on top. But they still give it to you.
… moreAvi Colunga
Every time I come in here, they tell me they cannot do the enchilada meal with flour tortillas even after I disclosed to them that I am allergic to corn tortillas. Therefore, I have to sit in the lobby and roll and make my own tortillas as if I work here. Huge inconvenience and this establishing it needs to be more inclusive of those with allergies
… more