Jerry Galemore
I walked in and was immediately told that someone would be at the register to take my order soon, as this restaurant doesn’t have any self-serve kiosk. After waiting 15 minutes, and watching at least 10 people come and leave through the drive through (which had no line when I got there), we decided to leave. I tried to call and speak with someone, and after no answer a few times, I gave up on that also. I’m not sure why drive through customers are prioritized over in-restaurant customers.
… moreTeri F
Ordered wedges and got cold hard fries. Not to many places to eat in Newcastle anymore. The food sucks.
… moreKim Baamonde
Jack Scott the manager is amazing! Kind and very helpful. The food was great. The best KFC I’ve had in many years! Keep up the amazing job, Jack! And thank you!
… moreAnthony
I stopped in to get something to eat I asked for a meal on the KFC side that the young lady say they no longer do. When I pulled up to the window they had a sign offering the same meal that I was asking for. I would not recommend this store. Choose a location before you get to New Castle or choose something else in Newcastle to eat.
… moreAlyssa
Food was cold, old, stale, put sour cream on my nachos DELIBERATELY AFTER I said not to. Also, they gave my husband brown gravy instead of white gravy. What KFC doesn’t have WHITE GRAVY?!?!?!??!?! ALSO restaurant was very gross inside. Looks like a dump. Workers were nice enough. I hope I don’t get food poisoning later.
… moreWhitney Hall
The people wasn’t great. The kitchen was absolutely terrible they had loud metal music playing never again
… moreKeke Robinson
My food was cold, the chicken, and the wedges, another thing… Y’all had a promotional sign up in the front that expired, so when the customer before tried to order from it not knowing he was denied the combo because of it, and y’all didn’t take the sign down. That wasn’t cool at all …
… moreDawn Cooper
By far the worst Taco Bell I’ve been to. Sticky rug at front door, sticky floors of course. 75% of tables & chairs are dirty. They just opened not 30 minutes ago. Taco shell was stale. Sweet tea is old tasting. 3 different drinks are empty. We were not the only customers to get diff drinks. Lazy employees. We will not be back.
… moreRandy
Place is filthy. No soap or hand towels in restroom told the cashier Mica and she just rolled her eyes like oh well, food all over the floor in kitchen area, drink station a mess, not stocked, tables all dirty. A complete failure as a franchise.
… moreAngela Niedo
Walked in and all we seen was filth; dead insects, spider webs, and trash all over the place. Tables were so sticky and hardly any clean table to sit at. Floors were sticky. Huge mess at the drinks station. The food was ok I guess.
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