aaliyah manda
I sat for almost 45 minutes waiting for a DoorDash. Nobody greeted me. I waited patiently. I knew they were busy and I understand being busy but not greeting me after seeing me stand up there for over 20 to 30 minutes alone is insane. The only woman that did was the one in drive-through and that was for the drinks for the order The boy at the front register just said we’re really busy you know which is completely understandable but you didn’t greet me. You didn’t let me know how long my food was gonna be. And it ended up being missing items messing with my rates after I repeatedly ask is this everything because it was a larger order The bag was already sealed. I am unable to open the bag any other time I go to this Taco Bell to eat as a customer. I receive improper service will not be returning anybody who dashes here. Good luck.
… moreTyler Sublett
As soon as it gets past 5pm this place goes down hill drastically I found a piece of meat in my nacho fries cheese sauce cup. The chicken in my dipping burrito was dry and hard. It’s just amazing how a place can be HALFWAY decent during the day then night shift comes in and makes it HORRIBLE. I will no longer be giving this location anymore of my money.
… moresparky
I would rate the service a zero if i could. The employees are unhygienic especially the chicken fryer who has mold growing under his nails. Oh and also I saw the same chicken fryer smoking outside and he came back in without washing his hands. The managers are always yelling and the woman with glasses in the drive-thru was extremely rude and unprofessional, she was laughing in the mic and was giving attitude when i tried telling her my order. I would NOT recommend coming here.
… moreSirena Mermaid
black hair in my food unseasoned fries no butter no jelly and none of the sauce i asked for the mac and cheese was cold dont complain to the manager shes useless – cant even give out a voucher
kfc USED TO BE my comfort meal. ZERO STARS
Store manager refused to give me a voucher
They even failed to put my fries IN THE BAG
… moreJaywalking Jaberthing
The food in the Stephen city Taco Bell compared to the Pleasant Valley Taco Bell is very drastic. Recommend I would not recommend going to the Stephen city Taco Bell If you want a grilled cheese burrito or a nacho bell grande or anything in general. The pleasant valley one tastes way better and they have a better atmosphere.
… moreOwen Perry
TL;DR – Service and food suck. GO SOMEWHERE ELSE, even if it’s another Taco Bell.
First of all, my family and I RARELY eat fast food, but every once in a while, one of us will get a craving for it. We would rather let a locally owned restaurant earn our money at right around the same cost.
That being said, I can understand the HIGH prices (around $9-11 per combo) because of increased wages and inflation. BUT I did see at least two warning signs I was about to get poor service while waiting for our food.
First, there was a long wait to order our food. No, not a waiting line. We just sat at the ordering board for several minutes before someone came over the speaker.
Second, I watched the seemingly stressed out looking individual taking orders and payments while delivering food handle the inside of a drink lid with his fingers. I’ll eat dirt if I have to survive, but I cringed a little bit at the thought of him handling money and credit cards (and whatever else) then handling food items bare handed. Oh well.
I turned a blind eye to all of that, but the real kicker was when I brought the food home to my family after paying $32 for 1 meal (quesadilla), a couple 5 layer burritos and 3 cheesy gordita crunches. I’m not sure what the hell they did to the food in this picture, but it sure as hell wasn’t a quesadilla (our 9 year old daughter took a bite before she realized it tasted disgusting).
Bottom line, they have poor service, poor food quality (yes, even for a Taco Bell) and poor food handling practices. We won’t be going back here ever again. Please support local “mom and pop” establishments instead of these big corporations so they’ll get the importance of good service and quality control.
… moreKendall Barrett
I came inside to eat on my lunch break (I work for FedEx) and some lady wanted to sit behind the counter and run her mouth about where I parked my truck. She didn’t realize I was sitting down eating my food then when she saw me she said I don’t understand why you couldn’t park your truck around back, very rudely! On my way out I looked around back and there was no parking. If she was more concerned about the quality of the food instead of my parking then maybe their wouldn’t be so many customer complaints about the food.
… moreBrenda Botkin
We stopped to get some KFC and eat in. The 7 piece meal with mashed potatoes and gravy. Ad says that you can do a different side instead of 2 mashed potatoes and gravy and I’ve done it at other places. This place wouldn’t let us and the chicken was cold, the breast was so small, you would think it was a small thigh. In fact the thighs and legs were miniature. The lady that took our order was very rude. If it wasn’t for embarrassing my husband, I would have left and told her to keep her food. I wouldn’t advise anyone to go there to eat.
… moreStephanie Williams
I would rate it 2 but probably 1, lady was okay, but misunderstood me and didn’t even ask for confirming! She was about to charge me for 47 dollars! For a 12 dollar order!
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