Taco Bell

  3.7 – 1,646 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 5650 Martin Way in Lacey. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 98516

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Order: Order online

tacobell.com

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Reviews

Ruth Baker
I ordered 2 of your lunch boxes and an order of chicken nuggets. The nuggets were way over cooked and very hard also broke one opened one it was nothing but dry breading inside. I have had trouble with this Taco Bell in the past and should have known not to go there this time would have complained there but it was a drive through and not eaten there. .
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Kate Quinn
When we ordered, they offered us choices of different kinds of meat for our tacos, sour cream, and yummy sounding sauce. We were delighted to have such good service. But then they hit us with the total. There was no itemized list on the board for us to check our order so it wasn’t until we got our receipt that we saw that all of those nice things they offered us cost more money. In no way was that communicated to us. Be aware of any delightful things they offer because they aren’t being nice – they’re trying to get you to unknowingly spend more money.
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Ty Smith
Absolute rubbish at Taco Bell location 036797 today at 02/27/26 at 3pm I ordered the new lux box figured me and my girl wanted to try it I said I wanted two and just a side of jalapeños and fries on the burrito and they said ok order will be 22.36! Sweet /wrong I get up there I guess it was one box I got charged 10 bucks for add one like extra chicken and crap that why would I ask for two extra side of chicken if there is already chicken on it! And so one box and apparently they said and told me what I ordered was a discovery box? And there are three options never once was given a list of the lux box options it just said lux box… so I get one more box same order and that one was 19 something so I ended up spending 44 bucks for two boxes when there listed as 10.26 or something… 20 bucks charged for sides I said two things these people were rude acted like I was stupid I worked food and that was a sue chef at WSU and ran that department don’t down play me while your standing in a tacobell I realize why I havnt been to one in years
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Lizbeth Soto
I’ve been a regular at this Taco Bell for a long time. It’s on my way home and I eat here 4-5 times a week minimum. I order the same thing every time. I am aware that the chalupas are sometimes a little in the cold and not fresh but it’s not a crazy difference. However, today I went and got my usual and the chalupa shells were rock solid. If you’ve had a chalupa before you know they’re suppose to be airy and fluffy. If they’re not fresh then they’re a little stale around the edges. But these were ROCK solid. I hate to be that person but I had to go back and ask if I could please get them remade. The night manager was extremely sassy and told me there was no way because they had gotten out of the fryer “ not that long ago” and so I asked them if he could remake them and he said again very disrespectfully and sassy “I’m just going to give you a refund because they were fresh” he was so rude. He also made the situation extremely uncomfortable (I’m not confrontational) but I paid $15 for a meal that I couldn’t even eat. I wasn’t rude I wasn’t trying to give them any trouble. There were no people in line or inside. So I really don’t understand why this man was being so aggressively rude. I even handed him the food for him to see for himself and he just didn’t care. Idk who gave him that position but he is clearly not trained nor can handle confrontation and has zero problem solving and customer service. And I am 100% sure it was the night shift manager. AVOID.
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Sean Salyers
Food was fine nothing wrong, service was not what I would expect stood at the counter and the 2 gurld in the back were literally just staring at me, thankfully the gentleman noticed and walked straight iver to adk if I needed help. Front staff was great the “managers” or who ever the girl in the visor and the one sitting in the office weren’t doing anything but talking haha
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Jeremiah Camberdella
They have shorted my drive through order 3 times in a row!
Please make sure you check your bag before leaving! They used to be great but now it’s really gone down hill! They don’t pay attention even when making the food because all the cheese or sour cream is in one bite at the end of the product as well as shorting my order! And all 3 times were different things so why is it so hard! And it wasn’t even busy when I came through!
When I called to say something all they say is you can come back. By time I’m home I’m done I’m not leaving again! They should say they would give something extra or refund some of my order! I feel like this location doesn’t have their stuff together. Go to a different location if you want your order right!
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Leopoldo Rabatte
HORRIBLE CUSTOMER SERVICE!
Employees would laugh at disabled people in person and through the drive-thru, they would make fun of people with accents or speech-impediment without muting their microphone.
And yes, managers are aware of this.
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Chase H
This is the best taco bell in the Olympia/Lacey area. Only taco bell that hasn’t missed items when going through the drive through. Burrito build quality is excellent, customer service is great (they are nice but not annoying), they have a quick turn around on orders. I’ve lived near and ordered from every taco bell in this area countless times, this one is the one I consider to be the best.
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T P
Pushed for extra sour cream, extra chicken and the thing I got barely had anything in it.
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Lucas Shourds
Why can’t I just look at a menu and order at the counter? Stupid screens I have to plow through menus instead of just looking at one and making a decision. When my food was dropped the employee took off and had to wait for someone else to come back to get my cup
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