Taco Bell

  3.5 – 667 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 2615 North Pearl Street in Tacoma. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 98406

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tacobell.com

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Reviews

jaydon jacalne
What a bummer that the food quality has gone downhill. The last time I came here, I ordered the 4-piece chicken and was genuinely surprised by how good it was—especially for a taco restaurant. Unfortunately, on this visit I was served dried-out chicken that clearly had been sitting for a while. That’s unacceptable for any fast-food chain and not the experience I expect. Disappointing.
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Tyler Spaulding
Drive thru attendant over the microphone seems unable to let a moment pass without asking “ is there anything in particular that you would like” ?
Everytime. And when you answer, “no, please give me a moment to read the menu”
He responds..in repeat. “ is there anything in particular that intrests you”?
So you repeat, “please, give me a moment to think”
And the process repeats …

Because I have particular social anxieties and a fair amount of a.d.d. , I like to read the menu for a moment , EVEN when I know what I want.

The last 4 or 5 times (6 months) I have attempted this restaurant for drive thru breakfast, I encountered the same interaction.

Silly or not, it was super frustrating to be pressured for a menu item so repeatedly and needless.
So much so that I left.
So today months later , I needed food and tried again.
Same interaction. I even prepared myself for the moment and thought I could simply ask in a kinder clearer and simpler way that he couldn’t misunderstand .
But I was wrong. So I said never mind , pulled up and asked to speak directly to him just to let him know how upsetting stressful and annoying it is to berated with questions when all the customer wants is a moment to think.
I presented the case as short sweet and clear as I could without getting upset, just my truths. And instead of even acknowledging me he just blew up and said I was SUPER rude and had to leave .

okay.

Very curious if this happens to anyone else?
Like , who does this in ANY industry or restaurant ?

Taco Bell you need to chat w your boy and get him some training. The window boy represents your entire business to each and every customer .
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5 star reviews
Good food I guess honestly nice experience but I wish the food could be bigger portions
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Danielle Nunes
No cheese, and it was put together like a mess. I couldn’t eat it without a fork.
Pictures show it wasn’t the expectation. This being my lunch break, I would expect much better, as there was no one in line infront or behind me. It was a rush to make it, and let me leave.
Not the first time I’ve been disappointed. Minimum wage workers request higher pay, but give terrible results.
Won’t be back.
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Tim Hillebrant Jr
Average Taco Bell experience. Staff are efficient but vibe is they feel overwhelmed and overworked. Food was fair. Asked to hold the lettuce on my soft tacos, got it anyway. Ordered corn chips were in a baggie smaller than McDonald’s small fries.
Will I go back? Yes.
Was there anything to make it sooner rather than later? Probably not.
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Lee peterson
As someone has been familiar with QSR (quick service restaurants) for almost 8 years now. This location is the worst. My 3 kids love Taco Bell, but myself and my partner, not so much.

I already told my partner we’re going to be rushed. First thing. Tell the girl I need a few moments. Kept pushing and pushing. I understand window times, but I was not asked at the window for any sauces, which is normal (usually). When I asked the lady at the window for sauces, She was clearly aggravated/aggressive as she was with taking our order.

The manager of the shift was great to correct it, but I still had to come home and drive back.

Remember. If you hate customer service, leave.
Also, these are the pictures of my two tacos I ordered with
light food on top.
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Olivia Hagopian
If you want to eat food that tastes like it was dropped on the cafeteria floor, and spoken to like you are 5 years old, this Taco Bell is the perfect establishment for you! Went here tonight and the food was stale and greasy, which the worker replied was because “we only fry food once a day”. Overall the customer service is horrific, you will be yelled at for taking “too long” to order, then presented with a dog food quality level of a meal… Do not give them business, they need to be shut down.
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Chassidy Siatini
I’m not sure if it has to do with the lack of support or because it’s busy, that’s understandable. However, I believe the company can do better to ensure that when customers are asking for assistance while dining in, it shouldn’t take a couple of minutes to getting to a point to yell for someone’s attention to get a response. I believe you guys can do better.
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Keshia Belmarez
I went to this location for the first time during breakfast hours so I didn’t know the menu. The Hispanic lady working here with a nose piercing was kind enough to read/explain the breakfast menu for me even though I ended up not getting from the breakfast menu. Most fast food places get irritated or annoyed when u take too long. Excellent customer service!
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Dave Benham
Check your receipt Upcharge Scam
We ordered and when we pulled up to window to ask why order was almost 40.00 the manager yells if we want to change the order go get back in line.
We paid and discovered that multiple up charges pushed our order total up. Additionally they added jalapenos to our quesadilla which I cannot eat and now we have an order of food that was intentionally done to create higher sales and we cannot eat.
When I called they said could not hear me and hung up.
Avoid this location
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