FoodLover818
My food was great, everything was correct, the service as always, was fantastic and the atmosphere is always enjoyable. Issues rarely arise but if you do come across an issue they will gladly fix it for you the fastest possible and the employees here are VERY KIND SO BE KIND BACK! This store is always busy, it always has the best in app deals especially for families which my kids and I enjoy a lot considering the state line location doesn’t offer it. (Thank you!) Love this Taco Bell and as always thanks for great food and great service I will be back! 🙂
… morematthew hoffman
This store has a person in the drivethrough lot taking order. The only reason for this is to make drive through times better. In reality it slows down customer service and the end product is trash. I will blast this location to everyone. It used to be great now it is garbage. Orders are wrong and the service sucks have to go back to get my order fixed. Waste of money and time
… morePhilip Wolford
I was one of those people that made the order way harder than it had to be and made it very confusing. However, Julie and Karianne were super helpful and got me the best options for what I wanted with a good attitude and a smile. I haven’t had good customer service like that from anywhere in a long time.
Thanks again
… moreMakaylah Hill
Best Taco Bell I’ve been to yet!! Baja was perfect in carbonation, hot sauce was tasty but did NOT burn my tongue! Compliments to the chef!! And Cary and Colin were DA BOMB! BAJAJAJJA BLAST DIS BAJAJA IS BUSSSS
… moreHaylee Howe
Horrible terrible service. Went in to pick up a door dash order where they have a new pick up window for after hours. Stood outside in the cold for literally FOURTY MINUTES waiting for the order I was picking up. Meanwhile I’m watching them fill order after order for their drive through. Atleast 15 drive through orders without putting out a SINGLE door dash order (there were other dashers waiting as well). The lady kept telling me I was waiting for three other dashers in front of me. Not one order was put out the entire time I was there until my order came out FOURTY minutes after arriving. No apologies or explanation for the wait. One gentleman waited ten minutes before they even inquired who he was picking up for. When the order finally did come out it was rather large. Four deluxe boxes and a bag of food as well as five drinks. The gentleman handed all of the food to me not even in a bag and proceeded to walk away without a word. When I asked if there were drinks he rudely told me he was getting them. A woman that was working noticed he hadn’t brought all this food out in a bag and rushed one out to me as he was bringing the drinks out. He became impatient as she helped me get the food into the bag and walked my drinks even further out of my way to set them on a table rather than wait the five seconds and hand them to me. Again no apologies. I made seven dollars in 52 minutes for a delivery two miles from the taco Bell due to this neglegence. Absolutely ridiculous and no excuse what so ever. When apologizing to the person who ordered she expressed to me this is a common occurrence.
… moreKamie Sheppard
The art of customer service is diminishing. While it is nice to have the option to use a kiosk to order your food, people also appreciate having their order taken when there is no one in the establishment and it is obvious you are struggling with the order on your own. Also, when they forget to give you your drinks, then you have to go back up to ask, instead of bringing the forgotten drinks to you, you have to make multiple trips back to the counter to get them yourself. Less than impressed today, sadly.
… moreTracy Tanner
Really wish this taco bell would quit having someone outside to take orders. Can’t see, let alone order from, the menu. I’ve worked in fast food I’m not stupid, the only reason for this is to boost the drive through times. If your times are that bad, do better. Because this is rediculous.
… moreBeau Rudd
USE DRIVETHRU ONLY. They only prioritize the drive thru to appease corporate. Station workers outside to misconstrue wait times (unless it’s winter). Ensure you hit the drive thru inside can take 30+ mins due to not prioritizing inside/takeout dining
… moreAudrik Herrmann
Ive been eating at this taco bell for close to 7 years and in the last couple years it has gotten terrible. I used to come here on average twice a week. Literally EVERY time I go here they ALWAYS forget at least one thing and will mess up 2-3 other things in my order. Go to the one out in Stateline it’s 10x better.
… moreAnthony Rocha
Food Portions are small like they’ve been cut in half. Quality, it is fast food but has gone down quite a bit in the last year and a half. Food and service is not at all what it used to be. I would rate it 2.5 stars for everything.
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