Lilly Mellow
Don’t get me wrong, I love some good taco bell, the food is great for the price. The service at this location is HORRIBLE. I have been here multiple times and the drive thru is usually good timing and good service but my lobby experience has been terrible. I have done multiple pick up orders here and you know I have the idea that fast food should take roughly 10 minutes or so depending on the place and quality of food. But this location has been so bad. I’ve had pick up orders that say they’re ready and then I wait in the lobby for 40 MINUTES. 40 minutes. And then they still forget my drink. It’s ridiculous. They don’t offer a refund, they don’t offer store credit, they make you wait forty minutes and then STILL forget your drink. The most recent time this happened, I decided to go through the drive thru because they were going in and out really quickly so I tried to pick up there and they told me j couldn’t do that so I just reordered my meal and paid TWICE for it after waiting 45 minutes at this point and by the time I got my food via drive thru I had waited nearly an hour for one meals worth of some taco bell. NEVER AGAIN will I go to this location, this experience is turning away customers from the good taco bell brand.
… moreGrady Sousa
TL/DR – this is a great location, with consistent quality
What can I say, it’s Taco Bell. As far as Taco Bell’s go though, this one is great. Compared to others in the valley, the food is consistent in quality. I’m a Mexican Pizza Fan and if you know MP’s, they can vary. 8/10 MP’s here are Good and 1/10 are great while another 1/10 are just okay. This is mainly dependent on the time of day that you get your food. I always try the limited edition foods, they make them fairly well here.
… moreRachel Burnett-Parker
I feel like fast food places only really get a review if the order is wrong… so I just wanted to take the time to say my food here is always great. I was never a huge taco bell person, but my husband likes it so we eat here more than I ever have in my life lol. The food is always fresh; order is always correct; and the employees are nice and respectful.
… morecaleb rouse
They got it mostly right, order no tomato on a couple items and both had tomato. Normally it isn’t hard to remove a couple but this…. I didn’t want any tomato let alone a entire tomato or two worth.
… moreFontaine Family
The Taco Bell off Caldwell Blvd is overall a solid and reliable spot for a quick bite. The food is usually fresh, accurate, and well-prepared, and I appreciate that they move the line quickly even during busy hours. However, the experience at the drive-thru can be a bit of a coin toss depending on who’s working. About half the time, the staff are upbeat, friendly, and make the interaction genuinely fun—those are the visits that remind you why Taco Bell stands out in the fast-food world. The other half of the time, though, the tone feels a little grumpy or rushed, like they’re just trying to get you through instead of connecting with you. Everyone has off days, and I get that, but consistent tone and friendliness really make a difference in customer experience. Still, the good outweighs the bad here. When the team’s energy is on point, they nail it—fast service, great food, and a little bit of that Taco Bell personality that keeps people coming back.
… moreTiffany Booth
The people here are absolutely horrible!!! And the one bigger lady has a serious attitude problem that should be fired!!! I don’t understand how people like this stay employed!!! Your absolutely nothing special ma’am u work at Taco tell!!! Calm down and have some respect for people!!!!
… moreBoston Balderas
I went to taco bell at 8PM last night and tried it for the first time and let me tell you doritos tacos and baja blast was amazing 10/10 for food
… moreMichelle Dickens
I went inside Taco Bell because drive thru was so busy. Inside was just as busy so that was pointless. The cashier taking my order was mute. Didn’t say Hello! Or what can I get for you? OR thanks for coming! Nothing! Then started yawning like I was boring her. Then I asked if they had unsweetened tea and she replied No! But I step back to wait for my food. And right next to the drinks is Lipton, Sweet and Unsweetened tea?!?!? Then the same cashier steps over by drive thru and is on her cell phone. Ten cooks rushing around like headless chickens and she is on her phone?! Customer service really is dead.
… moreJacey Geto
The last 2 times I went there I ordered the Supreme Luxe Box with no tomatoes and both times they gave me something else. Last time they gave me a classic Luxe Box I wasn’t too mad because its not that different but today they gave me a discovery Luxe box with tomatoes, is it really that hard to give your customers the right thing?
… moreDestanee Stock
If I could give A zero star I would. The manager was no help nor tried to help me. According to them their online system has nothing to do with them. Order twice got my money taken and still have no food. What a waste of time and energy. Pregnant me tried to order twice and still got no food and now no money. Went to try to talk to them. They didn’t care nor wanted to try to help me. I hope the manager gets fired.
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