stephanie rodriguez
The employees mixing up orders. Making orders incorrectly. Then arguing right in front of you. Also don’t dare ask to get what you paid for because the manager ain’t worth a nickel. Rude& argumentative. Not worth 50$ meal to feed you and your kids after work. Never again! Save your time and money bc this should not even be represented as a Taco Bell.
… moreKristi Blansitt
So, I had a video that explained more than I could convey about the horrific service at this location! The drive-thru woman said that, “per policy, I couldn’t record the video”. However, when I asked her where the policy was posted, she kept deflecting and then proceeded back to the drive-thru window and taking more drive thru orders (approximately 14, while all of the doordash and online order customers were neglected)! Everyone in the restaurant was appalled by the blatant disregard of the Taco Bell employees and I was the person who took the initiative and started to record the aghast of what was continuing to transpire with these apathetic employees! Shame on me for attempting a third time, to try and get even “decent” service at this location! I ended up waiting a total of 30 minutes for my food that I ordered 15 minutes prior, online. Then, a granddaughter and grandpa were dining in and my toddler and I sat waiting, next to them and the gentleman (grandpa) said that he placed their order online and they had waited 45 minutes for their order and their order wasn’t even correct, but he had a hungry little girl (as was my young son) and he wasn’t going to wait for them to correct their order! My heart really felt for the Doordash drivers (because I’m in nursing school and I am also a door dasher on the side) and the driver’s reviews and livelihood are dependent on the service of the restaurant and simultaneously, at the mercy of this location’s crew! I’ve given this location a valiant effort and honestly, they are habitually awful!
… moreFrank Cestone
Not staffed effectively by management. I sat at the front of the drive though waiting for my order to be taken from 7:28-7:50pm. It was never taken so I left and went to Maudie’s which I should have done from the start.
Staff your restaurant properly, especially on high traffic weekend nights.
… moreJayden Hoppner
I enjoy coming here as the food is excellent in Taco Bell standards but the service is always slow, I place an order online 30 minutes in advance and 10 minutes after it’s ready to be made they clock it out as “done” I get here and they haven’t even started on it claiming they didn’t get it having to recall the order.
… morePhillip Yno
The owners either need to sufficiently staff this establishment with properly trained employees to maintain some sort of quality control or quit all together and shut this location down.
It only takes waiting 30-45 minutes for your order during an early evening rush to see that they are understaffed and have insufficient management/owner support. Sad.
… moreBraxton Johnson-Ray
I wanted to leave this review to specially shout out Jeffrey. His customer service was stellar, and he has me laughing & smiling. Truly went above and beyond. Also, the food here is always such a consistently good quality.
… moreGlenn Roid
I know this is hard to believe. I ordered a Mexican Pizza and a Crispy Taco here. When they put the tray on the counter and called my name, I asked for a fork. That’s when I was notified that they didn’t have any forks (or knives or any other utensils). When I asked how was I supposed to eat it, the woman just shrugged. When I asked again, in a slightly louder voice, someone else chimed in “you don’t have to be rude”. I wasn’t being rude, I was just astounded.
When I asked why they don’t let people know this before they order, the woman said she was too busy making orders on the line. I asked for and got a refund as I didn’t want to try to eat it by hand as it’s pretty messy.
I’ve been stopping at this place every now and then for a few years. It’s never been a particularly nice experience. Frequently the tables are dirty nor is the floor clean.
I’ve never gone to any fast food restaurant that didn’t have a fork though. This was just a bit too much to ever want to deal with again. You really have to wonder who’s actually in charge of this place.
… moreDilly
Please fire everyone and hire a better team. Went around 12pm on a Thursday with no wait I see why…
… moreMichael Schultz
This location was 5 stars about a year ago, recently the speed, accuracy, and quality has fallen off a cliff. I’m a Taco Bell loyalist, and usually go once a week. Sad to see this location go in the wrong direction. Constantly waiting for my order even when there’s only 1 or 2 other customers, always missing at least one item and not having any modifications honored such as removing sour cream, and last time my burritos weren’t even wrapped, just a mess when I opened them. Would be 1 star, but I still have faith they can fix it and I love Taco Bell.
Edit: After returning to this Taco Bell 2 more times, they did it! Absolutely crushing it, all orders on point and tasting amazing. I retract all my previous negative comments. Thanks for some bomb Taco Bell recently! 5 stars all the way.
… moremauve
There was only one employee working and she refused to take my order. Why don’t you shut down the store then if you have one employee?!! Complete waste time of driving there.
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