Amanda Grimes (Libra Charm)
Left work and stopped on in at this Taco Bell last night. Nothing out of the ordinary. Walked on up to order off the good Ole do it yourself, needed to pay cash so I chose the proper option. Waited at least for 7 minutes for someone to take my money . Two employees where on the cook line trying to get an order out to the drive thru. Look over towards the drive thru employee she is standing at the drive thru register on her phone typing away. At this time about 5 minutes has gone by and no one has acknowledged me what so ever. So I continue to stand there waiting to pay for my one item. About 2 more minutes goes by and another employee walks from the dining area on her phone talking to someone on speaker. She asked if I was waiting to pay?? I replied ” Yes” she orders the other person that she is on the phone to… ” Hold on” while she takes my payment. No apologies for the wait and actually not even a ‘ Thank You ‘ . She barely wanted to give me my change. It’ was not until I spoke and said Thank You did she reply with a (Your welcome !) . I can understand if the drive thru was packed. But that is far from the reason. I get you also have your online orders. I do this myself for a living as well. Do better at this location and acknowledge the guests. They are the whole reason you get paid!
… moreTom Eubanks
I don’t know about this one on industrial blvd in Bossier but I’m definitely going to try it. Taco Bell has always been one of my favorite fast food restaurants. Unfortunately several years ago the two stores off Airline dr began to cut back on the amount of meat in their meals until it’s gotten to the point to where I have to take 3 bites before I get some meat when eating a taco. I’ve gotten them with no more than a tablespoon right in the middle so it’s not much more than a vegan taco with 3 tiny squares of tomato and small amount of cheese. Basically it was a mouth full of lettuce and chip. Now they don’t have a problem with piling on the lettuce. But seriously, I loved their food enough to where I would go and buy three of the large nacho cheese dorito tacos just so I can put the meat from all three into one just so I could have one good taco. Even then the taco didn’t come close to the amount of meat they would show in their commercials.lol. But paying close to $10 for the makings of just one good taco isn’t something i can do every time I want one of their delicious tacos. Especially when i would need 9-12 tacos to make the usual 3-4 that I could eat. I can’t say it’s like that at every Taco Bell but they started skimping on the meat at one on airline and 20 by my house around 15 yrs or so ago. The one on airline and 220 loop still had good ones for a while longer so I would go there until they started with the skimping. I haven’t been to Taco Bell in around 6-7 years so it’s time I need to go try them again to see if they’ve gotten any better. Before I retired I would go by there about once every couple years after work and buy dinner for the family just to see if it’s gone back to their good meals with some meat but with no luck so I would wait a couple years and try again. The only reason I gave the food a 3 and not a 1 is because I can’t say anything bad about the food flavor and quality. It’s just too darn good to give it less stars but too small a quantity of meat to give it more. I understand you have to make money, especially as hard as it is to keep restaurants in the black. But give me what I pay for, an actual taco and not a chip salad with a spoon full of meat. I don’t mind paying more for something I want like a good taco, what I don’t want is for you to try and save a dime and give me something I don’t want. Heck, if you must have that dime then add it to the price and I’ll pay extra. A third the meat you show on your commercials would be great. Just stop ruining a good thing by being greedy. I couldn’t tell you how many people I know that feel the same way I do. You would have so much business you wouldn’t have to raise the price. Just raise the amount of meat.
… moreHouse of Beauty
Very unprofessional employees. I went in the drive thru, and the lady that was working the window, she drop the woman’s food and didn’t apologize for it. Left and went to the bathroom. Another employee came, which was a male, and didn’t understand what was going on. We had to wait for over 20 minutes for our order because of the incident. She finally came out but had an attitude.
… moreEric Swan
Employees like to stand outside and laugh at customers slipping on ice in parking lot. I know this isn’t too quality food but at least hire decent people. Wth is wrong with people?
… morePeaches Wright
So I ordered as normal an I pulled up an when I got to the window there was 3 girls standing at the window one proceeded to throw my sauce in the bag and the other decide to mean mug me the entire time very rude and unprofessional to say the least I’m definitely taking this a little hire an will have there jobs very soon !!!!
… moreDustin
Took 15 minutes and nobody was there. Open quesadilla package and it was very burnt. Wrong chalupa. Normal instead of nacho. Lady was nice but will not return. Terrible.
… moreJoseph B
Fast, friendly service, and was observing mask and glove recommendations. The food was good and the new grilled cheese burrito might be a new favorite for me.
… moreKelly Bartlett (K’s Kleaning)
This Taco Bell was the worst one that I have ever been to. The food was not as described, which is understandable sometimes, but the young lady who took our order was very rude and slammed the window in our face, pretty much threw our order at us, and was irritated when we asked for hot sauce. On top of that, we got down the road to find out that there was not even any cheese in our order for the nachos we ordered AND when we went back, the young woman was still rude and very unprofessional AND the cheese sauce was burnt. Her name was Elysa. I will never go back to this location…
… moreKrysten Clark
At 1030 at night I stopped in, I was treated great and the manager on duty “elysa” was so great and her customer service was awesome. Food was hot and fresh and delicious, we will definitely be back on her shift!
… morebrandon Ward
The food and service is always great at this location
… more