

Find your nearby Taco Bell at 2015 N Highway 7 in Pleasant Hill. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 2015 SW State Rte 7, Pleasant Hill, MO 64080
Phone: (816) 987-9997
Order and Reservations
Order: Order online
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Taco Bell® in Pleasant Hill, MO – 2015 N Highway 7
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Reviews
I had to yell 3 times each time getting louder to where the third was hoarse on my throat. In between yelling, I listened for anyone responding. What I heard was laughter and conversation in another room. It took the third shout to have someone finally come out to the front to which I asked if anyone works here? Maybe the store was closed and they didn’t lock the doors? Maybe someone was in the bathroom? I could have accepted those possibilities, not the condescension in the tone of the young lady whose response was sorry we were in the office training another employee. Either she talks to all customers like this, or she felt emboldened be cause I was just a dasher? I’m thinking they hadn’t made the meal yet, but no, she walks over to the side grabs the bag and drink and carelessly puts it in front of me. I mentioned someone should always be up front; to which her snarky attitude continued with a fake appology and saying they were busy.
If you know to expect someone to pick up food for a paying customer’s delivery, you should be paying closer attention. How many people does it take to train an individual without at least monitoring your camera from the office? I may be a dasher, but I also am a consumer at the end of the day. If I see how little you care about customer service for the ones whose checks you literally depend on, I’m not going to shop there anymore, and I certainly won’t recommend this particular location. As a dasher I’m in direct contact with the customer so guarantee when there is a problem and a time response on why they aren’t getting their food In a timely manner, they are going to know about it. Perhaps the training should extend to a retraining in hospitality and attitude to the the young lady because at the end of the day you never know who you are addressing. I could of been someone of higher importance than just the dasher she recognized me as, but then the paying customer is of higher importance and she didn’t care about them either. This experience alone has convinced me never to eat here again. This time i was the dasher and last time i was the customer and so in the future I will travel the distance to another Taco Bell if need be. As a Veteran who has served and has been in hospitality for many years, I expected more from a customer service aspect as I understand what it means as you represent the company you work for even when you may have difficult situations and customers, you should always maintain a level of professionalism and decorum.