curtis majka
Top tier taco bell experience, food is almost always full and made to spec. The management knows the guest comes first because any time we have had issues with an order they have fixed it quickly and precisely. A staple for my whole family. Thank you Summit Road Taco Bell.
… moreVishad Patel
I live about 7 min away. One time we ordered pick up and got home there was a missing item. One time they had meat in the burrito when we had subbed out for beans. This last time, the Mexican pizzas (qty2) tasted rancid. The first 2 instances seemed operational in nature. This last time was the limit for my wife. We won’t be going here again.
Giving it 2 stars because we’ve been here a lot more than 3 times and most times it has been fine.
… moreRaul Huerta
Taco Bell (Elgin – Summit Ave)
I recently visited Taco Bell on Summit Ave in Elgin, and the experience was great thanks to the friendly and courteous employees! The staff was attentive and made sure everything was in order. The manager was especially diligent, keeping things running smoothly while checking in with customers.
And, of course, the **Steak Quesadilla** was delicious as always—perfectly cheesy and full of flavor. A solid visit thanks to the excellent service and consistent food quality. Will definitely be back!
… moreMichelle Merk
I’ve been too understanding in the past…we have had MANY incorrect orders… and this location consistently gets our order wrong. One time my husband went in after going in the drive through to get it corrected and they had the audacity to tell him he “ordered wrong.” Well we had a mostly okay order last time though my diet Mountain Dew was mostly just seltzer water. Tonight my 7 year old cried because he wanted Doritos tacos and instead we got regular hard tacos. After comforting him we convinced him that the regular tacos were okay. We were OF COURSE charged for Doritos tacos which are way more. Then I take a sip of my diet Mountain Dew…all seltzer again. Yall have one job. I’ve worked in the food industry!! Maybe clarify with customers, write things down, read what you write??! We are so tired of mystery meals. The remodeling seems like they’re fixing the wrong thing.
… moreChris C (Chris)
I decided to try the nuggets because they looked pretty good in the pictures Taco Bell posts but when I received my order I was at a loss for words. It felt like I was the victim of some type of horrible joke! I have never seen anything edible that looks like this, it literally looked like dry dog poop. Even tho I was disgusted I still decided to try eating them because i paid $20 for a steak quesadilla and the nugget combo on DoorDash which is also outrageous! As soon as I bit the nugget it felt like I was bitting a rock but I closed my eyes and just bit harder eventually biting thru only to realize there was no chicken inside…. It was hollow just breading that’s it so I spit it out. I thought okay maybe that was just a really bad one let me try another one, it was a horrible idea! The next one was not hard but as soon as I bit into it I was disgusted even more! It tasted like bitting into a smoked cigarette I threw away my entire order, threw up then brushed my teeth! I even thought about calling the police and filing a report or something because I have never been so disgusted by food in my life! Shame on the employee who had the guts to box up whatever that was and thought someone would eat it. I will never order from this Taco Bell again in my life and hope a representative messages me so we can talk about this horrible incident.
… moreMikell Darling
I have Eosinophilic Esophagitis which causes me to have an allergic reaction for hours when I eat meat. It’s not dangerous but it’s incredibly uncomfortable. These guys put chicken in my quesadilla when I didn’t ask for it, and when I brought it back to complain after eating some they barely acknowledged it, and then gave me a new one that also wasn’t what I ordered either.
… moreDivya Patel
they forgot my tomatoes on the mexican pizza, didn’t put the sauce in the quesadilla and gave us a hard gordita shell that was almost inedible. the quality of this taco bell has gone down a lot in the past few months, i usually can trust them to get my order right and make the food well but it’s just been bad and lacking the last few times. and for how expensive taco bell is now, it’s not worth paying $7 for a mexican pizza and missing a whole ingredient or $7 for a quesadilla and missing the best part. just ridiculous.
… moreAnish Patel
This is the worst Taco Bell in the Chicagoland area. My order is all wrong almost everytime I come here. My taco barely had any items in it and it looks horrible. This place needs to get shut down because the people working there don’t care at all.
… moreShane Money
Cold food and wrong orders is what you’ll get here.
This location is consistent only in getting your order wrong and making you regret every decision you’ve made to arrive at their window.
Fire everyone and raze the building, this place is the worst.
Google needs to allow 0 stars entirely because places this bad don’t deserve even a single star.
$60 for a wrong order and cold food.
Go home and rethink your life instead.
… moreGwen Beranek (uss1701jb)
Messed up my vegan wife’s order. Don’t know how it’s so difficult to not put cheese on something when we clearly ordered it with no cheese. Not to mention they’re already higher priced than others in the area, like one McLean and by the old mall in Dundee. Go there instead if you can- still waiting on an option to choose a location for delivery in the Taco Bell app.
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