Jen Brown
Out of the 2 things I ordered BOTH were messed up. The queso burrito didn’t have the main ingredient, queso, in it. It was just a dry chicken and rice burrito. Then they gave me this saucy slop trying to pass it as a cheesy Gordita crunch. The gentleman working the drive though was incredibly nice but of course these mistakes weren’t discovered until after I had driven off and started eating said disasters. I immediately called the store to let them know. Sadly, these errors are all too common. At least one thing in your order is guaranteed to be messed up or not at all what you ordered. One time I was handed a bag of napkins…. Nothing else. I WISH I was making that up, but nope. That’s how bad their quality control is.
… moreDara Kennedy
Made a DoorDash order and asked for 5 of every sauce… we are very satisfied. *peep our dogs begging for the good Taco Bell, they get little half tacos *
… moreKathy M
We ordered online and they forgot my chicken. I had to go back and get it. Otherwise it would have been 5 stars. Food and service was good.
… moreMIMI B
If you can find them on a day where their employees actually show up to work…it’s great! Good taco bell food. But usually there is a ridiculous line for the drive through. And once you pull into it, you’re stuck!
… moreDelmy Contreras
They add close to no meat to everything I’ve ordered here before. My most recent order had no chicken in my burrito and no beef in the tacos. Not going to this location again.
… moreColby Abbott
This taco bell is the worst. When you get a doordash here or a pickup they take over 20 minutes to make it. I am wasting so much time waiting on cold food by the time it gets to me. Please either get more staff or only do drive thru because you suck at night.
… moreLisa Smith
Ordered Nacho supreme, came with only cheese and beans, chalupa was hard as a rock.
… moreAndrew Bonnoront
Received wrong order in drive through. Had to go back inside and reorder because they gave my order to someone else. Waited almost 30 minute for my new order.
… moreMichael Ramirez
Holy moly. Probably one of the best orders and service I’ve ever had at taco bell. It is 4:00 in the afternoon and everyone at the greencastle taco bell deserves a motha lovin’raise for this beauty. All perfectly stacked and placed. Good looking taco bell, have a great day
… moreBrigette Moore
The speed of service has a lot of room for improvement. The drive through line was long, so I went in to order on the kiosk. I ordered 1 item and waited 10 minutes before asking for an update on my order. I was told that it would still be a while because there was a large order in front of mine. I unfortunately had to leave before my food was ready in order to be at my appointment on time. I hope that management helps train the staff on how to prioritize for a good customer experience.
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