Britneymichelle93 Eldridge
(Mind you, I’ve worked in food my whole life from McDonald’s to head chef at Benny’s winery) HORRIBLE. If I could give 0 stars I would. The service was crap, I waited at the counter for 5 minutes before I was helped. My family and I just spent $80 there and was happy with NONE of our food. They hardly give any beef in any menu item, I was really upset and all they did was laugh and then turned on the AC when it’s 20 degrees out. We will never go again. Promise.
… moreP T
The worst taco bell I have ever been to. Numerous times I have asked for a fresh chalupa, and get a rock hard shell that is breaking apart from sitting on the warmer. I know you don’t care, but people have to deal with your trash food even after asking for something to be made fresh, which is outrageous to even have to ask for.
I gave the benefit of the doubt too many times, these people just don’t care.
Stay away.
… moreBob Johnson
AI at the drive thru is hot garbage. Chain has become expensive and now with their terrible attempt at automation. Can’t think of a reason to come back.
… moreCatherine Thompson
I was nothing but nice to the workers which seems cliche, but like seriously I was with my friends eating in the dining room and the lights suddenly turned off while still eating and apparently it was time to lock the doors to the lobby and was very much rushing us out. I work in food service so I understand when the day is busy and it’s just a bad day but the way my party of 5 people was treated was insanely inappropriate and rude. Please fix this problem…. Also no nacho cheese??
… moreSeth
They’ve perfected my order, I consistently get the same thing from there every time and it is made with the exact same expectations as the last, by far the most consistent workers in the Painesville/Mentor area I’ve come across living here for about 4 or so years now!!
… moreFred Galloway
This place sux, takes up to 25 minutes to get you food. I’ve had too many bad experiences with this taco bell.
… moreRichard Hunt
After placing my mobile order I pull up to the order screen in drive thru I was asked if I was going to use my mobile order I said yes I already placed an order for Richard the. I was told to wait until they where ready for me the store had no ice and the food definitely was gross very cold and not made to order properly the area coach Matt needs to do better with this location because the experience was just sad it be nice to get my money back for food that was unable to be eaten it went to the trash ️
… moreMax Marmash
I’ve always considered this Taco Bell to be one of the best in the area until today. My girlfriend and I decided we were gonna go order some late night Taco Bell. We went to the speaker and ordered two grilled cheese burritos one of our favorite items on the menu but what we received was definitely not a grilled cheese burrito. It had barely anything inside toppings in it no cheese on the outside and in a completely different wrapper than it usually comes in. I understand we ordered late but it was more than an hour before they close. I’m very disappointed and will probably be taking my business to either the concord or chardon locations.
… moreSofia Leshukova
I do love this place! Food is always tasty and staff is always friendly. Strongly recommend this restaurant.
… moreSarah Dawson
My husband went through the drive through for late dinner. They didn’t mention they were out of ice before accepting the money for a cold drink that wasn’t even cold… I took a bite of the chalupa and you can taste the cleaning chemicals on the tomatoes. Absolutely disgusting. I hope I don’t get sick. This was a waste of money…sucks when you don’t have much to begin with.
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