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Find your nearby Taco Bell at 137 Village Lane in Hazard. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Reviews
Paul Miller
I’ve never had an experience like this at any fast food restaurant all my life. I’m a regular at this location so I’ve gotten a pretty good idea of the general atmosphere which is pretty good! Food is good, orders have never been messed up to date and the drive thru runs efficiently.
But today! I pulled to the window and the cashier was much more in tune with his job. He took my order and showed attention in something so simple. I passed on drinks today because I was looking to save a few dollars and have my bottle of water but he let me know of the happy hour special going on, let me know all that was included and got me taken care of. I couldn’t get certain fruit pieces in my drink so he offered a substitute for a different fruit that sounded good.
I got to the window and asked for his name and let him know if he keeps the attitude he’s got, he’s going to be successful in something big. We learned his name is Mickey. Ive worked out a fast food window for 3 years when I was younger and understand the “grind” but he was bright as someone who just started his shift. He told me how he loves his job, mentioned it’s good to have a positive outlook and I’m telling you, he almost recruited me to quit my job and apply at Taco Bell. This guy is in tune with the customer’s, in tune with the menu and specials and a very capable sales person.
Mickey is a prime example of a poster employee. I know reviews are often looked over but I hope the franchise owner see’s this and gives him a look. You’ve got a guy with a lot of potential. I hope to see him around again.
Only con, other guy who was handing the food out was a bit rude and hesitant to give me the other guy’s name. He replied “uh… Mickey I think?”. He’s your teammate, your co worker, the guy right behind you. If I have a concern or compliment, I’d like to know the employee. I see some other reviews talking about the inside of the restaurant, I’ve only been inside a few times (all three in the morning) and the dining area and bathroom were clean during those times.
Food, exactly what I wanted, Drinks, perfect. Speed, fast. Thanks again, you always do it right for me Taco Bell.
… moreBut today! I pulled to the window and the cashier was much more in tune with his job. He took my order and showed attention in something so simple. I passed on drinks today because I was looking to save a few dollars and have my bottle of water but he let me know of the happy hour special going on, let me know all that was included and got me taken care of. I couldn’t get certain fruit pieces in my drink so he offered a substitute for a different fruit that sounded good.
I got to the window and asked for his name and let him know if he keeps the attitude he’s got, he’s going to be successful in something big. We learned his name is Mickey. Ive worked out a fast food window for 3 years when I was younger and understand the “grind” but he was bright as someone who just started his shift. He told me how he loves his job, mentioned it’s good to have a positive outlook and I’m telling you, he almost recruited me to quit my job and apply at Taco Bell. This guy is in tune with the customer’s, in tune with the menu and specials and a very capable sales person.
Mickey is a prime example of a poster employee. I know reviews are often looked over but I hope the franchise owner see’s this and gives him a look. You’ve got a guy with a lot of potential. I hope to see him around again.
Only con, other guy who was handing the food out was a bit rude and hesitant to give me the other guy’s name. He replied “uh… Mickey I think?”. He’s your teammate, your co worker, the guy right behind you. If I have a concern or compliment, I’d like to know the employee. I see some other reviews talking about the inside of the restaurant, I’ve only been inside a few times (all three in the morning) and the dining area and bathroom were clean during those times.
Food, exactly what I wanted, Drinks, perfect. Speed, fast. Thanks again, you always do it right for me Taco Bell.
Evan Stacy
Immediately I noticed the amount of trash and food bits scattered on the tables obviously not being cleaned, food was ok but the taco meat was colder than the sour cream I ordered, women’s bathrooms were disgusting (according to another person I was with), men’s bathrooms were alright. Staff were arguing in the back which didn’t help a bit. I would much rather go to the other Taco Bell across town.
… moreVicki Morgan
I will not be returning to this Taco Bell. We stood at the counter for over 5 minutes and no one came to help us. We finally used the kiosk to order. The place was nasty, the garbage cans were all full, including the ones behind the counter. There was garbage all over the floor, including behind the counter. None of the tables looked like they had been cleaned. Awful music was playing very loudly throughout the restaurant. Honestly I think the Health Department needs to visit.
… moreTrenton Banks
This is genuinely one of the worst stores you can go to. The staff is unbelievably rude when asked to do the simplest thing and the food comes out half-assed every time if you even get the right food. The store is nasty and always has awful music blasting from a speaker in the back, I’ve worked multiple fast food jobs and have never seen anything it anyone like what they’ve got going on here. We’ve got prices getting higher and workers getting shittier. Corporate needs to surprise visit this store and see it for themselves.
… moreSara Delgado
Absolutely horrible place we waited over 20 minutes for our food and it was cold. Trash all over the kitchen area floor if we wouldn’t have already paid and was super hungry from traveling all day we wouldn’t have left I wish I could have gave given this place a zero star because of how nasty it was.., GET IT TOGETHER TACOBELL this store shows why tacobell is one of the worst places to eat at!!!
… morehazel baxter
Service was good but some of the food portions was lacking considering how much you pay for it
… moreconvert sly
Horrible staff, would ignore people in line waiting to take an order to the point of leaving. food was cold cheese wasn’t even melted on the grilled cheese burrito. Staff was extremely slow.
… moreStacy McGee
Was fast and the food was delicious. Got my order right even though I didn’t know how to pronounce it correctly. Also a great location easy to get in and out with no problems .
… moreMeme Gremlin
This store used to be good, but after the manager, Jamie, left its gone way down hill. Portions are severely undercut and the food is being badly put together. Ordering a chicken quesodilla got what’s in the attached pic. It was put in a regular wrapper, folded over and then grilled. Then cut one time through the wrapper and not even all the way through the quesodilla. My last 6 trips through here have been terrible and I am now willing to drive an extra 10 minutes to the other location because they produce quality.
… moreZebulin Caudill
Worst Taco Bell I have even been to waited 20 minutes in the drive thru just to get cold food that was as hard as card board if I would never eat here again and I highly recommend you save your money and eat somewhere else this place is nasty and garbage
… more