Eli Garrison
We went tonight 11/30/25 at 5:37 pm. We obviously didn’t have high hopes because unfortunately we all know drive throughs in general are hit or miss most of the time. We were greeted at the drive through by Makyla C. & she so so so pleasant. I cannot express enough how friendly, kind, patient, & professional she was. Both my and my husband turned to each other and said “wow she was so nice” pulling away from the speaker. It has been quite a long time since we have encountered someone so full of joy at a drive through. We were sure to let her know how grateful we were to get to experience her light tonight. She was truly a joy & I hope she never loses her passion in whatever she chooses to pursue in the future. 10/10 give that girl a raise, she really raised the bar.
… moreJosh Valdez
Everyone could learn from the customer service and product delivery at this location. The teamwork shows in the attention to detail. The crew also built personal relationships with regular customers. In a city where customer service SUCKS everywhere else, this Taco Bell is a diamond in the rough.
… moredestiny a.
Extremely rude and everybody had an attitude. Went through the drive through, tried ordering my food and after everything was on the screen another lady came on the headset and told me to repeat my entire order, they put the wrong quesadilla on the screen so I corrected them and the lady yelled at me saying it’s the girls first time doing orders don’t tell her to fix it when I was literally just trying to make sure my orders right. The lady kept yelling at me over the speaker with an attitude when I was just trying to order my food and leave, got to the window and she told me to pull up. Went inside because I forgot to order some things bc I was so overwhelmed with her yelling at me in the drive- through. Had an attitude and asked what I was inside for. They all act like they hate their lives and are extremely rude and unprofessional.
… moreMary Doe
This Taco Bell has the best employees! They were very fast and my food was hot and as ordered. I noticed that they seem to have changed the steak they use. It had great flavor and a much better texture than before. I went through the drive-thru and not only was the person taking my payment super pleasant, someone else took the time to come over and greet me as well. I know they have a tough job sometimes, and just want to recognize them for their great work. Thanks for brightening my day!
… moreJacob Simpson
Came here for a quick bite for dinner with the wife. The inside is well kept and tidy. The food was served hot a with no mistakes. The server even went the extra mile to offer us free stuff while we waited.
Just a good experience.
… moreCarla G
I have always had great service and the food has been delicious and neatly prepared! Thank you KK, for service with a smile
… moreNikko Ingram
Made a order for the luxe box after I paid for the order oh we don’t sale does anymore ok why would u still advertise it ok brisk dragon fruit tea she gave me a Pepsi and said it supposed to be sparkly my son had the dirty baja blast dream all the mixture was up top tacos broken just horrible table nasty dining area period no tissue in the rest room
… moreKimberly Mills
Kayla was wonderful. Very polite and friendly. Food was hot and ready in a reasonable amount of time for fast food. The order was correct. I will definitely be back. This is one of the best Taco Bell’s I have been to.
… moreMarc Armstrong
The food is fine but the drive through, while polite, has you drive around and park despite no one being behind you. Then they take 10-15 minutes to bring out your food.
… moreTammy Thompson
I can’t understand the negative reviews. There is no where else in this town to get fast food that is friendly, professional and prompt. Every time I’ve been there it’s apparent the management provides excellent training and instilling pride into it’s employees. Today’s visit I was waited on by Kalisha who was pleasant and a definite asset to the establishment. Highly recommend Holly Springs Taco Bell!
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