Crystal newell
Clearly not what I ordered and definitely not going all the way back because this already took 20 mins just to get and it was a mobile order that was way in advance. Total waste of money. It wouldn’t have been so bad had I not pulled up to the drive-through they had a line which is OK it’s Friday night cool but when I got there, you had me wait like five came back you took my name for my mobile order and then left it on the screen and didn’t say anything like thank you pull forward nothing…. Came back like 5 mins later said Oh we had a line full of people come in the lobby. sorry pull around pull around and I still had to wait an additional 10 mins for this ♀️
… moreDevon
Poor customer service skills, too young and don’t care attitude,the girl with glass running the drive through was the one that should get 5 star ,her smile and her energy was amazing,the other two should watch and learn from her ,the other girls it was obvious she miserable with herself and others, will probably never find any happiness, the guy not to bad ,he needs stay away from Mary Mary quite contrary how does your garden grow ,she not your friend don’t let her energy rub off on you,she will through you under the bus in a heartbeat ,other than that I love the Mexican pizza #9
… moreBecca benton
We just went by it is not even 1:50 it is 1;45 and they are closed they lie about how long they stay open and their customer service is so bad that they don’t even tell you if something is out they just give you something different so i am over it and hope they can realize that they can get their stuff together and realize that they are terrible.
… moreGo James
I don’t know how the food is because I couldn’t get any. They said something was wrong with the payment portal at the counter and that I had to order through the kiosk(that was running slow and with a line due to people not knowing how to use it)even though the register at the drive through was functioning. Management should have used the drive through register for walk in customers as well because of the tech issue.
… moreJason Elam
I am going to give this a 3 star. Normally they are solid. Good food hot fresh and very friendly. They are normally pretty speedy. Yet I have to say my last visit was horrendous. Got everything I ordered. I knew they was out of sour cream. Yet when I got one of my crunch wraps it was missing the cheese and meat. I am only posting cause I tried contacting them and was told someone would get back to me never happened. Disappointed to say the least. The visit was April 25 around 4:15 or so. Updated to one star due to no one ever contacting me back about the issue.
… moreTim Segrest
Ordered from the kiosk and waited 30 min while other people that got there after me left with their orders. After the 30 min wait they asked me if I ordered I said yes just for him to tell me they no longer sell what I had ordered. No apology or anything. Told him id have to go since its been 30 min and he just walked away like he didn’t care. Worst customer service ever. The time before this they were rude and acted like they didn’t want to be there
… moreCyndi Nash
Unlike most I love Taco Bell. . But I wish someone would show them the proper way to dress and prep a burrito. It’s like a taco, layer the ingredients. You do not get a bite of ingredients I each bite. Sauces are at one end, then the rice, and then the beans at the other end. So you eat all the sauce in one bite and the each of the other items. Maybe the build chart is wrong for the burrito. Correct it please. Otherwise it is tasty fast food.
… moreRebekah Powell
I stopped going here bc they always get my food wrong or forget to put something in my bag. The last 2 times I went I didn’t get part of my order and then this time when I get home to take the food out of the bag my food is everywhere. The taco is unrolled and out of the paper and the chips are all
Over the bag and crushed. I don’t expect it to be super hot bc I live about 10 mins away but it shouldn’t be ice cold either. It took almost 30 minutes to get from the time I got to the speaker where I placed my order to when I finally got my order. I love Taco Bell and it didn’t used to be this way. I guess at least I got all my food this time
… moreAngela Ortino
Night crew has it going on! They are seriously fast most of the time and have gotten my order right 99.9% of the time. I’m too tired after work to spend time making sure things are correct so this is awesome! Polite staff and consistent food.
… moreEmily Brant
We visited this location on June 2. We mobile ordered and substituted chicken on every item in the order. For every substitution we were charged 60 cents. We got home and not a single thing in our order contained chicken like it was supposed to. We also had two mobile orders and they acknowledged both at the windows and we were given the drinks for both however they only gave us one order and told us to pull up and check the order instead of checking it at the windows. We then pull up to check the order to see they forgot to give us a whole order and we had to circle back around. We also requested a refund since the nacho fries were out and we got told we had to accept the potato’s as a substitute and could not get a refund. Service was awful and so was the stock.
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