

Find your nearby Taco Bell at 10611 Gibsonton Drive in Riverview. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 10611 Gibsonton Dr, Riverview, FL 33569
Phone: (813) 741-2373
Order and Reservations
Order: Order online
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Reviews
The customer service was unacceptable. The mobile app rewards are clearly advertised and promoted, yet when I attempted to redeem a reward, the manager (Lavel or Lavon) told me he “did not know how to use the app,” and therefore I would not be able to use it. He acknowledged that he could see the reward on my account but stated he had never used the app and didn’t know what to tell me.
A manager not knowing how to honor company promotions is already concerning. What was worse was the attitude—he was dismissive, standoffish, and made no effort to resolve the issue or find someone who could assist. Leadership sets the tone, and unfortunately, the rest of the staff mirrored that same lack of urgency and care.
When a business advertises rewards and incentives, customers should not be penalized because management is untrained or unwilling to help. That reflects a serious breakdown in training and accountability.
I chose not to argue in the moment, especially when it comes to food service, but this experience was disappointing enough to warrant sharing. I hope corporate leadership takes this feedback seriously and ensures managers are properly trained to support the programs the company promotes.
That said, I want to thank the Taco Bell staff for their efforts, especially during this time when having a delivery option is such a blessing while I’m healing from my second breast cancer surgery. I also really appreciated that everything was sealed and secure, with clear evidence of no tampering—it gave me peace of mind about my food.
A big shoutout to the DoorDash driver for respecting the sign on my door regarding my Pomeranian. His care and thoughtfulness made a difference. While the food didn’t fully meet expectations, the convenience and attention to detail made the experience manageable.