Michael
I have been to many Taco Bells across the USA, and it may be the case that this is the best Taco Bell in the whole country. It actually tastes like someone cares. Bravo. Well done. A triumph of fast food.
… more305 mia
I have ordered 30 times this month and there telling me I always complain for complain 3 times out of the 30 times just verifying my order or for saying I have a quality issue they’ve threatened to kick me out telling me I always complain and they get agressive with an attitude and tell me that I’m going to get kicked out because I always complain when that’s not true everytime for verifying my order or for a quality issue they are rude with an attitude when im acting in good faith this is the opposite of what you guys do.
look To deal with an angry customer, stay calm, listen actively without interrupting, and acknowledge their emotions. Apologize genuinely for the inconvenience, even if you don’t agree with their complaint. Work to find a solution by asking questions to understand the problem, and then offer clear, actionable next steps and follow up to ensure their satisfaction. Who raised these animals
… moreRoberto Pizzica
I walked into this Taco Bell expecting normal service, but instead I was forced to order through a computer kiosk. I politely asked one of the employees if she could take my order, and she flat-out told me “No, we don’t take orders personally, you have to use the computer.”
This is unacceptable. Not everyone wants to deal with a machine, especially when you’re standing right in front of staff who could easily help. It felt cold, impersonal, and honestly disrespectful to the customer. If Taco Bell thinks this is “service,” they’ve lost touch with what hospitality means.
I won’t be coming back to this location. If you value human interaction and basic customer service, avoid this place.
… moreRaging Bull
The food is pretty good. They also have a great variety to choose from from tacos to salads you name it. Great place fast service.
… moreMireysa
A few months ago, I ordered the Dorito Loco Tacos supreme. They usually come out to about $3-4 per taco.
They messed up and didn’t make them supreme. I didn’t return until today thinking I’d give them another chance. So, I ordered the Dorito Loco tacos and there is barely any meat in there.
… morejoe navarro
Well went there order through drive thru didn’t have my atm card they don’t except 50 bill so was not able to get my food. All they said was we are sorry .that is the worst service ever had. I been living in united state for 50 years. Wow
… moreGabriela M
Went through the drive-thru and was in the middle of placing my order. I noticed the Combo #2 showed up as crunchy instead of soft, so I let the gentleman know right away so he could change it.
His response? “Well, we already made them.”
Umm… how are you already making the food if I’m still ordering and haven’t confirmed anything on the screen? That makes no sense.
I told him, “Well, I don’t want crunchy, I want soft.”
Why is it an issue to make a simple change while I’m still at the speaker? Like WTH… it’s not that serious, and definitely not good customer service. Do better, Taco Bell.
… moreSlyDraco
This time around I went through drive-thru customer service was amazing through drive-thru drove to CVS down the street and started eating my food found that the Mexican pizza tortillas tasted like very old oil that it was fried in I couldn’t eat it taco and burrito were fine unfortunately somebody didn’t notice that the oil was old otherwise I would have given a five star
… moreChristian Sueiro
I work next to this taco bell and i like taco bell but this one is horrible. if you order and taco supreme you get a taco. and if they add sour cream they forget something never complete order. and never put sauce or napkins. drinks always flat. it a damn shame.
… moreAj FLORES
MY FELLOW AMERICANS. THIS TACO BELL AT 74th and WEST 4th AVENUE IS AMAZING. THR STAFF AND MANAGEMENT ARE GREAT AND CUSTOMER FRIENDLY AND JAGUARI THE FOOD PREPARER IS VERY CUTE AND DRESSED WELL. THIS WILL BE MY NEW TACO BELL SINCE I AM NEW IN THE NEIGHBORHOOD. PLEASE STOP BY IF YOUR AROUND HERE.
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