Shandie Lucrose
Absolutely disgusting, both the attitude and the cleanliness.
The staff at this Taco Bell are some of the rudest people I’ve ever encountered in any restaurant. An older woman in front of us needed help ordering and was clearly confused by the kiosk. Instead of offering basic kindness or assistance, the employees acted like she was a burden, rolling their eyes, being short, and completely dismissive. The lack of respect was unbelievable.
And the inside of this place? FILTHY. Walls smeared with what looked like dried sauce, garbage and food all over the floors, dirty napkins, and crusty messes no one even attempted to clean. (See attached photos — because words don’t do the nastiness justice.) If the front of the house looks like this, I don’t even want to imagine what the kitchen looks like.
There’s no excuse for the way the staff treats people or the condition of the dining area. If you don’t want to deal with the public or clean up your workplace, find a different job. This location needs a serious overhaul, starting with management.
… morecynthia valle
Absolutely HORRIBLE!!!! The night crew doesn’t care at all. Disappointed this use to be one of my favorite tacobells and recently it’s just been so bad.
… moreLlayna Hillman
After waiting in the drive through over 30 minutes when I got to the window she informs me she’s out of the item I ordered. I tried to order something else and she said I would have to get back in the line again. If I was trying to add something I forgot etc I’d understand that, but bc you allowed me to order an item you’re out of that I’ve waited 30 minutes for- you can’t be serious! Terrible customer service and service recovery from not having the menu item available! There should be a zero stars option!
… moreBrian Dible
Went with a cravings box which was over $10. Back in Ohio it would be $6. Was craving Taco Bell so went with it anyway. Drove away only to start to eat the meal and realized I wasn’t given any taco sauce. Is what it is, and made a turd.
… moreHaley Marie
It is rare that I leave a review on a fast food place but holy moly that food hit the spot and the employees in the drive thru were absolute sweethearts. Not to mention they actually make their red powerade correctly, compared to how horrendously watered down it is at the other taco bell locations in the area. Stellar. Will be going again.
… moreCj
I was very disappointed with my recent experience. The fries and Chalupa were overcooked and tasted old, which was surprising given how busy the restaurant was. To top it off, my chips and cheese were missing from the order. I don’t even feel compelled to call and complain—I just won’t be returning!
… moreBlu EyezFairy
11-16-25 at 1900: I did a mobile order and when I got to the store at 1921 my order still wasn’t done. I even ask was the bag at the counter mine. Everyone look at me and went back doing what they was doing. The black girl stated after 5min of standing there that my order was next. I’m not mad at the fact that my order wasn’t done I was more upset at the fact that they look at me and kept doing what they was doing. So of course I had an attitude back. Y’all either need more help or staff with better attitude because there were some people that was waiting for their meal and it was 20minutes behind. The store wasn’t even busy it was like 3 people on the inside
… moreBekah Johnston
This used to be my favorite location in the area. The night crew has gotten my orders wrong every time I’ve gone here recently. After leaving drive thru today, I’m not really sure I’m coming back to this one. The entire experience was very uncomfortable. The girl working drive thru really seemed to be high on something, and I hate to make an assumption like that, but her behavior was very erratic and strange. For both the car in front of us and our order, she was being very loud and making weird noises over the loud speaker. She would interrupt us in the middle of ordering and then start yelling things like “Oh my godddd cinnatwists!!! yay!!!” which was kinda funny at first until it started getting TOO weird and interfering with our availability to order.
We kept having to say multiple times we didn’t want lettuce or tomato on my meal, but she kept interrupting us to ask for the drink and didn’t hear us until the 5th time. When we got to the window she told us she was “trying not to mumble” but she was slurring her words pretty bad. We got our food pretty quickly and I was so uncomfortable by this point I didn’t even check my food I told my boyfriend to drive home. I looked at the receipt on the way home and saw that it said no lettuce and didn’t include no tomato, so that lowered my expectations. Which were already incredibly low.
One of my items was actually right, but the item that shouldn’t have lettuce and tomato was wrong (as expected). I gave it to my boyfriend to eat and he literally couldn’t even stomach to eat it because apparently it tasted horrible and off compared to all our other food items. Strangest taco bell run of my life!
… moreKristy Clark-Doskocil
Our two cantina chicken tacos barely had chicken on them. The spicy potato and Mexican pizza were great. If they had more help on the lines and at the front for service, it would have been better for the employees and customers.
We were greeted as soon as we walked in, and the employees, especially the one working the inside, mobile and pickup orders, were busy but very polite.
… moreAnna Transhuman
This is the worst Taco Bell I ever been to. The potato in the spicy potato taco was so old and hard you couldn’t even bit into it. Go elsewhere.
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