Brian Reichert
We stopped in for lunch today and was very pleasantly surprised by our experience. As soon as we walked in the door, we were greeted by the staff. We ordered at the kiosk and almost immediately, one young lady had our drink cups ready with ice. That is almost unheard of with self ordering fast food. Within three or four minutes, the rest of the order was ready, complete and ACCURATE. All the team members were pleasant and professional. The dining room was neat and tidy and all the tables were clean. Even so, another team member came out with a bucket and sponge and started wiping down empty tables. The main prep person in the kitchen was interacting with some other guests who were having problems on the kiosk with their order. He came out of the kitchen to assist them and commented that he would make sure everything was right for them. There wasn’t any unnecessary chatter, just a group of people working together as a team to accomplish a task. You can usually tell who is the manager or supervisor of the crew, but from the way this group works, it could’ve been any one of them. Bravo to the Taco Bell team working on Memorial Day around 2pm, you are exactly what customers expect. Great Job!!!
… moreMadison Bills
The food was wonderful, and Kat provided absolutely phenomenal customer service with a smile. In the past 5 years, I haven’t been to a Taco Bell where the employees actually attend to their customers at the counter, and she was on top of it. Every person mattered, and she took very good care of me. She’s a gem, and the kind of customer service she gives is rare, these days. Treat her well, and hold onto her if you can. Increase her bonus, or double the amount you were going to raise her on her yearly review. She deserves good things.
… moreJerrad Schultz
Just got home missing about 12 dollars worth of food. Missing four soft tacos and a specialty chalupa. I won’t be back. Do you guys like ripping people off?
… moreJessica May
We had an absolute wonderful experience at this Taco Bell Drive through. We had a complicated large order for 7 people. The employees were very kind, the order was correct and food was good! Great job!
… moreAdrienne Kirsten Jaynes
Pretty typical experience at this Taco Bell… one thing I’ll say that was I’ve noticed most establishments out here in the “country” or more rural areas like this one that the service in the drive thru particularly, is MUCH better than in the city or metro area. So I appreciated that
… moreLL B
Our food was hot and fresh. Dining room was mostly clean except something sticky was on the table. Bathrooms were clean. A nice employee helped us with ordering. We will come back 🙂 thanks
… moreJoanne Bradley
Lakeisha the manager was amazing last night saturday in drive thru she listen very well to my large order.got everything right shes amazing and is actually what nite shift needs in douglasville ga, fairburn Rd.thanks keisha i will definitely be back.well done.
… moreLauren Sharp
Clean restaurant. Friendly staff and yummy and hot food. I have not had an issue at this location. Keep up the great work!
… moreKee Phil
I wish I could leave a negative number instead of one star. My food is ice cold, my hard tacos are soft. They forgot my drinks and then I had to wait 15 minutes for them to give me what they forgot. It seems like EVERY TIME I run to this place late, the food is trash. I understand not having enough people but don’t serve me old food.
My taco not suppose to bend, it’s suppose to crunch when I squeeze it
I am pissed!!!!!!!
… moreSorry Ms. Jackson
Anytime we grab a late night snack from this particular location, its always a great experience. The woman who typically work the evening/night shift, always give great service, and very thorough. The food is always fresh and hot too! Sometimes we must highlight when people get it right, and this place gets it right every time! Thank you nice lady! (If I remember her name I will come back and edit)
… more