keval ajmeri
Are these large fries? I am just curious as I paid for 2 large fries.
Fiesta potatoes were stale and so was the spicy potato soft taco. Smelled weird.
… morelauren parks
now taco bell.. you left out three of my tacos and gave me this for a taco salad?? never again.
… moreAngel A
We are extremely disappointed with the experience my fiancé had at the drive-thru around 11PM on Thursday, 2/19/25. He was treated unkindly and unprofessionally by the employee at the window (He was told his name was Jared and that the managers name was Will by the employee that brought the food out). Instead of calmly explaining the situation, the employee raised his voice and argued with my fiancé because he didn’t understand why he couldn’t pick up my already paid-for mobile order at the same time. I placed the order on the mobile app to save everyone time because my fiancé had just finished working for 10 hours and was on his way home.
The reasoning behind having to pull around and place another order was never clearly explained, he was speaking in a condescending tone to my fiancé when he tried to get more information so we may know the reason moving forward as this is what we do with other restaurants locally. The employee just repeated that he had to wait in line all over again to pick up food that had already been ordered through the app prior to arrival and was treated like he was being an inconvenience to the workers. The drive-thru was busy, and it felt like frustration was being taken out on him for being a customer. This just didn’t sound like proper protocol and we would have understood if the reasoning was properly explained other than “you gotta drive around and order again” (but there was ONE order being placed in line and the other order was already placed, paid for, and ready to pick up via the mobile app so that didn’t make any sense).
On top of all of that, the order was incorrect when it was brought it home.
We’ve never had this issue before at the East Spartanburg location, which is why this was especially disappointing being as the new Boiling Springs location is close to where we live. A little patience and clear communication would have gone a long way. Customers deserve to be treated with respect and employees should have the ability to explain their process and reasoning to stop future misunderstanding
… moreNicole Sherwood
Yeah I’ve called like 5 times and no one answers. Also ordered two soft tacos and that was left out. Let’s not mention that they practically threw my food at me thru the drive thru.
… moreRosebud Red
Just recently opened. Dinner. High volume of customers & staff very busy to keep up with preparation of all orders & serve to their customers. Did excellent! Food was good even though prepared hurriedly. Awesome crew! Dining room clean. Will return again.
… moreJerry Marinucci
Place looks great! Order came out wrong on a couple items but they were very kind and courteous on making everything right! Great customer service!!
… moreKelly Hall
Not a good one although it is a new store I ordered 3 Nacho tacos extra meat extra cheese one had 3 strands of cheese on my paper not on the taco other 2 had light cheese meat was watery and soaked the tacos not good BUT…..I love Taco Bell
… moreLittle Owl
I LOVE Taco Bell. My current rewards level is 4769. I buy a lot of Taco Bell. This Kitchen crew is 10/10. The kitchen crew rarely messes up my order. We’re talking about 1/30 they might make a mistake. Everytime order my food has modifications (no tomatoes, extra lettuce ect). The window crew sucks. 4/5 of the time you will NOT get sauce/utensils/chips. 80% of the time the window crew will not give you what you paid for/asked for. Getting sauce there is not going to happen the large majority of time. On top of that the window crew, on certain days, hates you just for being there. I had a party one night and stupidly we decided to trust this Taco Bell with our food. They didn’t give us any sauce at all we ordered about 15 tacos/burritos. I stood outside the pick up window (the drive through was backed up) and waited as our Blasts were melting, tacos getting wet/greasy and waited in the cold just because they gave us no sauce. Eventually I gave up and came back with half melted Blasts, luke warm and soggy tacos, and no sauce. This Taco Bell is the MOST EXPENSIVE Taco Bell around here. They charge $1 for extra nacho cheese. Which is insane! I’ve been to this Taco Bell about 30 times. This review is based off of multiple interactions/visits here and is not based off a one time visit. You would be better off going to 800 N. Pine Street or 1783 Asheville Hwy.
Summary:
Kitchen Crew 10/10
Window Crew 1/5
Price 2/4
I do not recommend this Taco Bell.
… moreLisa qp Zelgewicz
It was horrible! The only good thing was that I didn’t have to wait forever in the drive thru. The food was horrible! Cold, sloppily put together, and didn’t have on my order what was said was on it on the menu! I usually LOVE Taco Bell, now I’m wondering if I’ll go back. And they also advertised a free taco on taco Tuesday for hard shells only, I didn’t get mine and when I asked about it the girl said she couldn’t do it cause she didn’t know how!! UUuugghhhh!!!
… moretrish coner
So far so good! Food is great and comes out fast!
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