Ryan Emmerson
pure incompetence. waited forever in the line. they gave me the wrong order and had never even started mine. i had touched through the other order trying to see if anything was mine.. brought it back to the counter to show them and they took the bags and gave it to the other customer… nice. waited forever for them to remake mine and they still got the order wrong. food that was correct wasn’t assembled well, taste was fine, i’ve had much better from taco bell. wouldn’t leave a review if this was my first bad experience here. but the place seems dysfunctional. steer clear of this one. cookout is down the street for late night meals.
… moreJustin Rawleigh
We’ve lived in Denver for six months and have frequented this location at least twice a month. Every single order has either been made wrong, inconsistent, or missing items. I understand that expectations should be low due to it being Taco Bell, but this location may be the worst we’ve ever experienced. Get it together.
… moreJonothan Gatton
1. they get something wrong every time. ask for not tomatoes and youn will get extra tomatoes.
2. You must ask for napkins and most of the time straws.
3. the restaurant is dirty inside always
I eat here when I’m super desperate and they never fail to disappoint.
Update Feb 2026: Yup.. still just awful. its embarassing. You’d be better off eating the napkins and punching yourself in the face for customer service. I hope bad things happen to management
… moreCameron Kane
Forget my 5 dollar cheesy gordita and you get an instant 1 star. Accidentally give me an extra one and you get 5 stars instantly. That never seems to happen though.
… moreHope Ondell
they did mess up my order but the girl at the window made our night!! she had it fixed thankfully and was super sweet about it shout out you elizabeth!
… moreCheddie Chayse
Straight up dog food! Lately the quality of food they have been serving at this place has been underwhelming! Just ordered from the Y2K menu and my 7 layer burrito had hard rice, my empanada had no filling.It was cooked out of it, which was probably old and my cool ranch taco was stuck to the paper, just a absolute disappointment! I will drive a little further to get taco bell from here on out even though I live right around the corner
… morePatrick Murphy
This place was super clean! I review a lot of places and this one was the cleanest I’ve seen on a while. 5 stars for management and staff. Food was good. Very nice lady at the register. No wait time. Highly recommend this place.
… moreKristen Donohue
Sad excuse for taco bell. Everytime we order items are missing, orders are wrong and the food is made absolutely terribly. Today the meximelts and tacos looked and felt like they were sitting out in the rain before being wrapped up. My crunch wrap was abysmal with only a hard shell, lettuce and tomato inside. How are you this bad at your jobs?
… moreDanay Downing
I was traveling from Charlotte to Hickory yesterday and stopped by this Taco Bell for a Late lunch, around 330pm. I was Beyond impressed with this store — so much so that I just had to leave a review. 🙂 The food prep was super fast (yes, they weren’t busy), but Daniel made me the BEST Doritos Locos taco I have had in ages! I actually went back for a second, lol, although his shift had ended by then. He substituted beans per my request, no broken or messy shell, and he used the proper amount of lettuce and cheese (I worked TB many years ago, and there are standards). He and the other staff were friendly and helpful. Most notably, the Entire dining room was immaculately Clean, including the drink machine area, the sauce/napkin station was fully stocked and neatly organized, safety practices were actively in place, and the staff checked the dining room tables after customers left. This is also a newer TB with modernized architecture and hip features, just fantastic (pic attached). Before I left, I asked the lady for [Daniel’s] name and thanked her and the other two ladies for such wonderful service, and I said, “I wish y’all were in Hickory! Our store up there is a train wreck, has been for years; we could never find good help.” Anyways, I felt this review was highly warranted, because you guys go above and beyond in service, seem to care about your job and your customers, and really do your best to take care them. Thanks again! Keep up the good work!
… moreK. S Williams
Absolutely worst Taco Bell I have ever been too. The worst staff of anywhere Ive ever been, i have never been spoke to like Jayla in the restaurant did, then for her to turn around and tell everyone else to not make my food so I could wait even longer was unheard of. I had placed an order through the app, went inside, used the restroom and then went to counter to wait on food. At this time it was 1:48 and the app said food would be ready by 1:46. There were 4 people working I could see, one playing on her phone at the drive thru, one was scrubbing floors and two just standing around talking. There was another employee sitting in their car, in front of the front door smoking, so to go inside I had to walk through their smoke. As I was waiting at the counter it got to be 1:52 and no had even acknowledged I was there, no one was making food and everyone was doing what I stated. So I asked if anyone was going to be helping me today, the person who was smoking walks in and says they would. So they washed their hands to quick and then put on gloves to make my food. If this would have been it I would have gotten over it just taking extra time. Then for no reason an employee named Jayla, as she yelled it at me, said to the rest of the staff “no one rush to make his food, he can wait.” I could not believe for no reason she said this. The person at the drive thru walked over and at least got me my drink cup. When I finally got my food about 1:55, this being about 15 minutes at least since I placed my order online, Jayla was still in the back near the fryer or whatever piece of equipment it was talking about me negatively using bad inappropriate language to the other employees. I was not comfortable eating my food at this point since if she was willing to tell people this and the person barely washed her hands after smoking, there is no telling what they had done to the food. What a waste of money and a lunch break while out on the road working.
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