Mario
They prioritize the drive-thru, not anyone inside waiting. The wait here is gosh awful. Got 2 $3 items from the menu. It took literally 53 minutes to get our food. Again, They prioritize the drive-thru while 6 of us stood around for 1 hr like dopes. It was the opposite of what you’d expect.
… moreSteven Worrell
Had a really disappointing experience at this Taco Bell. I ordered online and went to the drive-thru window to pick up my food. I sat there for several minutes before a clearly inconvenienced employee came to the window, slammed it open, and asked, “What you want?” I told her I was there to pick up my mobile order and gave my name before she abruptly shut the window again.
When she returned with my order, I reached out to take the bag, but she slammed it into my hand unexpectedly, causing the food to fall to the ground. She looked at me and said, “That’s your fault,” which was unbelievable.
Thankfully, the manager stepped in immediately. He apologized, handled the situation professionally, and had my order remade. I truly appreciate his efforts to correct the issue and calm things down.
That said, this experience was absolutely unacceptable, and I don’t think I’ll be returning to this Taco Bell again. I understand it’s fast food, but there’s no excuse for service like this.
When I finally got home and sat down to eat, the food had a strong chemical taste and just wasn’t good at all. At that point, the entire experience felt beyond salvageable. The only bright spot was the manager, who genuinely tried to make things right, but even he couldn’t make up for how bad this visit was. I would strongly recommend staying away from this location.
… moreKylie Ostrander
DO NOT ORDER FROM HERE!!!!!!
Ordered nachos , I eat some it and come to realization I see PLASTIC in my food. At first I thought it was just dried cheese like old cheese but as I take it apart it’s not one but 2 PLASTIC pieces. I call the store and tell them about it and they say they cannot help me ? What the heck
… moreJoe Sheridan
I dont know what they did here for customer service but I say a homeowner. My daughter been had kick for taco bell twice a week.lol. the automatic drive thru order easy. And the employees at the window are fantastic.
… morePete Burke
I know you typically don’t give a fast food joint 5 stars, but this place is reliable, clean, open super late, and the food is prepared well. I stop here often because it’s right across from Robin Ford where I charge my EV. (Which takes 2 hours.) You can always hear the staff laughing and joking in the back, which is a good sign. (Good work atmosphere.) They are always super friendly which has kept me coming back. I love the cantina menu and the cantina chicken quesadilla is pretty darn good. The Avocado Verde Sauce has a nice kick to it and I always demolish the guacamole. Yo quiero Taco Bell.
… moreZave
This Taco Bell location in GLENOLDEN has very professional staff members and good food. Some breakfast Tacos seem like they are made with cheap ingredients but the regular Tacos on the lunch menu are so much better. Just my opinion
… moreSonya Sullivan
I ordered a nacho bell grande, this was the worst money I have ever spent. No meat, corn was in it and I asked for no beans and got a big glob of beans on top. Also they gave me the regular nachos size. Horrible! Maybe the person making my food was new, if so put them on register only.
… moreboonemisc
If you’re close why is all your lights on for customers to waste their time going through drive thru or parking to come in!! It’s rush hour
… moreChad Kitchen
Honestly the best Taco Bell experience I’ve had in years. All the food was really well prepared. The chicken quesadilla had chicken, cheese, and sauce in every section. Whatever yall have done, keep it up! Very impressed because this was during lunch rush too.
… moreTish K.
Ordered and paid for my food at the self serve kiosk. Food was hot and fresh. The eat in area was clean and so we’re the restrooms. All of the employees were nice and did I mention the food was hot and fresh! I’ve been through this drive thru before with no problems. Glad eat in service is great too!
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