Samantha Lombaiso
i did a mobile order. i got nachos & a chicken quesadilla & cinnamon twists. the quesadilla probably had 4 pieces of chicken it in, it fell apart it, was basically all just the jalapeño sauce it was absolutely awful. my nachos came as photoed. they were CRUMBS & had one glob of meat, cheese, & sour cream. they were awful as well. cinnamon twists were the only good thing.
… moreAunt Nessie
Been going here for years, I’d say 30-40% of the time, the orders will be wrong like when we say no beans on a taco and there’s beans, we get wrong food in the bag, most of the time we go through the drive-thru, this order had a meal wrong as well but we just dealt with it, didn’t say nothing, I’m talking about we literally ordered grilled cheese loaded fries and got a small plain fry. 1st time dining in and it was super clean, food looked not greasy, very well done. Waited 20 mins with no customers before or after us except watching the drive-thru cars go by one after another as their always considered 1st priority. Next time we will order through the drive-thru, brings our bags in to dine in for faster service and make sure we are very very clear about what meals we want.
… morerowanda thystlemeijer
This location just had a total redo- demolished and rebuilt. The interior looks fresh, neat, clean and like every home makeover show on TV. Our food was mildly warm. We arrived to a full parking lot and full lobby of patrons that had been waited on but we’re waiting for food. We were not forewarned that there is no CO2 to have soda pop or that there are no icy drinks or ice. Tea, sweet tea and bottled water are the beverage choices today. It took 25 minutes to get our “fast food”. The front door is locked. The station for sauces was empty. One customer came in, noticed the restaurant was full but not a single person had food and asked why. When we said we were waiting for our food. He asked if everyone was and decided that there are too many other options to go eat than to wait to be served and left the restaurant. I did not check out the restrooms. They could only have been improved from the remodel but I did not check them. The cashier is entirely too quiet; no one can hear her call orders or understand what she asks while she’s taking your order. The seating is close together and cramped if people were staying to eat at a busy time. For some idiotic reason there are four self-terminals. No one wants to use those; people want an actual cashier. Door dash orders were lost and being held up. I can only imagine people stuck in the drive-thru line for over half hour. No employees were seen goofing off or playing on their phones. But it is clear this restaurant is not ready to be open. Only four staff were seen. And one, possibly manager, was quietly sitting in the corner of the restaurant with a laptop.
… moreCalen Nost
We recently ate at the Taco Bell in New castle and it was great. It’s a Taco Bell / KFC and I wanted chicken and a Mexican Pizza. But the individual prices of chicken are high. Yhats my only real complaint. They would sell more chicken if they didn’t focus on combos. But The server had knowledge and told me about the $5 2 piece deal. And so I got that and the Pizza. And you’ve GOT to see this Pizza.
This Pizza is what EVERY Mexican Pizza should like like. And it was tasty also.
Areal feast. Thanks.
… moreC C
Ordered some bean burritos for lunch. Sat down and took a bite and crumbs started falling out of it. It was dry and hard. Wasted my time and money . I won’t be back
… moreSteve Smith
Ordered food at the kiosk, took over 20 minutes for 4 items. The nachos fries were cold, and soggy. They placed my food behind the counter and didnt even call my name after the order was done. Did not mark which item was special either.
… moreBobby Anderson
It’s what you would expect from Taco Bell took my two children they had a wonderful time. The food was quick and they were very busy too. My daughter even spilled her fries. No fault on Taco Bell at all and they replaced it. No problem and in fact they are the ones that noticed it. I told her there was a 15-second rule that I don’t have an extra six bucks to get you another one.
… moreAutumn S
Wow, usually Taco Bell employees put way less effort into my burrito. A+ for not putting the sour cream in only one spot that I suddenly encounter after digging through the desert of dry rice.
… moreMike Aspeotes
Messes up my wife’s order every time and is always out of important foods the one day I came in and they were out of beef that’s the main ingredient in your tacos and burritos Another day, they were out of lettuce and queso I’m just not really sure what to do here. I absolutely love Taco Bell but this location keeps screwing us over not to mention they got rid of the grilled cheese dippers which were delicious. Will keep going back. Hopefully they shape up at some point. The staff is usually pretty friendly too.
… moreJoe Temperato
I ordered a nacho bellgrande that comes in a plastic container and lid. I couldn’t find any beef on it, just a bit inside one of the nachos on the bottom. Hardly any sour cream at all. For $7.62 not worth it. I won’t be returning to this place. It seems that the line cooks need retrained. I was satisfied with the girl who came right out to see if I needed any assistance with ordering at the kiosk. The one in Union Twp. doesn’t do that.
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