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Find your nearby Taco Bell at 3175 Orchard Park in Orchard Park. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 3175 Orchard Park Rd, Orchard Park, NY 14127
Phone: (716) 608-3138
Order and Reservations
Order: Order online
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Reviews
Shannon Kramer
Would give no stars if I could. Completely horrible and disgusting experience. Went on 5/24/25 to the Taco Bell on Orchard Park Rd in Orchard Park NY. And there was a tied bag in my daughter’s double stacked taco. Luckily she asked for taco sauce on it, and that’s when my husband noticed the bag. This should not be in anyone’s food, let alone a child’s. Went back to the restaurant to show them, and they thought it was one of their cheese or lettuce bags. Completely disgusting and unacceptable. Called the Taco Bell customer service number on 5/24/25, but they are only open M-F. So I wrote an email on 5/24/25 with NO response. Called the number back on 5/26/25 and all the number could pretty much say is they escalated the incident to upper management and they would contact me within 1-3 days. Never heard from them. Called the customer service number again on 5/29/25. And was told again that it was sent to an escalation team, and they would contact me within 24 to 48 hours. Never heard from them. Called again on 6/2/25 spoke to someone else and they told me the same thing, that it was sent to management and that I would get a call. I also sent the picture to them. Also wrote another email on 6/2/25, with no response. Called again on 6/4/25, and was told again that someone would call. It took almost 2 weeks from the incident for someone to call to say a sorry.This is a completely horrible experience. Customer service is also horrible. Can’t believe this is how this was handled by a corporation. Not only is this a health hazard, but non edible things should not be in peoples food. I would not recommend this location to anyone.
… moreItachi Uchiha
This is by far the worst Taco Bell location in western NY! Every time I order from this location, the food has always been terrible! And to make things worse, since they grossly under fill their tacos and you get little to no meat on them, I order extra meat, paid extra for it, yet there was little to no meat… Moral of the story, the food is always terrible at this location and they rip you off on top of it… I almost forgot to mention it. But to make it ever worse, I bought seven tacos, a burrito, and a quesadilla, and they didn’t even give me one pack of sauce. All that food, and no sauce either. Worst location around.
… moreAlexus Baksa
It’s almost 2am and I ordered door dash from this location. Normally I don’t like ordering late night from any place because as a restaurant worker myself I get how annoying it can be. I had a pretty big order and a couple modifications on my items. Everything came and it was PERFECTION! It was all made the way I asked for, still hot, and nothing missing. The extra cheese was on my tacos. The onions were added. My Cinnabon bites were nice and warm. I ordered some Y2K menu items and they were great. All in all I am very pleased with my order. Thank you for the great service late night. You don’t find that often lately. Whoever was on shift deserves a shout out from management
… moreCourtney Sorrento
Good was alright. I got a quesadilla and it’s supposed to have a side with it but mine didn’t. If you call the pico salsa they don’t understand that it’s almost the same thing. Staff is friendly. Food is cheap compared to other places but a lot more than it used to be and it’s less flavorful. They got rid of the fries which were probably the best part of the menu. Meh all around
… moreChad Blanar
Ordered the Cantina Chicken bowl on door dash for pickup. Had to pick it up at some side window in the cold after waiting for several minutes when the app said food was ready. Got it back home and it was this pathetic salad with just shredded lettuce and very minimal protein even though I ordered and paid for extra chicken. I dealt with door dasher to report my concerns but this was the location I picked it up at. If you want a salad bowl there are so many other options for you to explore before coming to Taco Bell. I promise just about anything would be better than their cantina chicken bowl.
… moreKelJablon3
In the past month I have had 2 bad experiences with this location of Taco Bell. My first one was, I placed an order on the Taco Bell app, drove to the restaurant. They were closed. Today, I placed another order on the app after calling to make sure they were open. We arrived to the drive up and employee had trouble opening the window. They filled our drinks half full. My order was not correct of course. My nachos are pathetic. Had to wait 20 mins for the food to be made only then to be told that they were out of so many things… one being nacho cheese. I don’t understand how this location is open still… with how poor things are.
… moreJeremiah Smith
Never had one of these before and was pretty sure they’re supposed to be fully closed. I won’t complain because that means it was too full to close which equals more food for me. It was actually really good and I have since gone back and gotten the same thing that was closed and it was just as good. They’re pretty quick for a taco bell, which usually gets a bad “wrap” for being slow.
… moreConnor Pawlikowski
Had to wait a little longer for my order than usual, but it was well worth the wait. The shift manager was extremely professional and kind. He is a clear asset to your team!
… moreMatty Manning
Average at best ,exstremly understaffed, wait times horribly long,very dirty inside. Soda machine almost always out of flavors,no carbonation 80 per of time do not recommend!!!!
… moreKimberly Bacon
So my wife and I got yaco bell and usually they mess something up, this time they made everything somewhat correctly; we got the Beefy 5 layer burrito, 2 soft tacos, 2 large nacho cheese fries, and a Mexican Pizza. When we received our food the fries were thrown into the bag and didn’t even look like a large (half filled fry container for both), the cheese cup for the fries were both only filled 1/4 of the cup. The tacos were luke warm same with the Burrito. The fries were ice cold and seemed as though they have been sitting for quite some time. I literally had to reheat the fries and the pizza in the oven because everything was cold Very disappointed in the food quality. I paid money to eat food that’s edible not cold, soggy food.
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