Christian Selan
I put in a mobile order, had to wait around over 20 minutes of the order not even being made, which was in their system. I was told by the lady constantly trying to ignore a rather simple question of where is my food, not even taking a minute to check, only to be lied to directly to my face with evidence I had to contrary that I submitted an order at that location saying that it was not in their system. However once the manager was able to come over suddenly it happened to be in their system and it had updated on my application. I don’t appreciate being lied to, I don’t appreciate being ignored by staff, and I definitely hate the fact that they would rather lie to your face than actually decide to take 5 seconds to help you.
… moreShannon Truesdell
Loved going here when we first moved to the area and now it’s completely gone downhill. My family went into the lobby to use a kiosk to order our dinner that part was quick and easy however we sat in the lobby for 30 mins before my partner had to ask what was taking them so long. After receiving our food 45 minutes later both chicken quesadillas that I ordered were wrong one had spicy jalapeno and one had no chicken but it’s was for a child so he didn’t care. I went in to ask them to correct just one and make it without jalapeno sauce like we ordered and when they remade it they made me a second cheese quesadilla even though I said just chicken and cheese… And this is just one of many incidences we’ve had here family will not be eating here again.
… moreDan
Idk what happened to this Taco Bell. If it changed hands, or managers, or what – but the service, speed, cleanliness, and end product is absolutely shy of normal standards. Only TBell I’ll go to anymore in the area is court st, Binghamton. Waited over 30 minutes for an Uber delivery pickup just at the physical restaurant. In the meantime, someone in the back started exchanging words with another customer for looking at him. Never again – this place is out of control. Garbage cans all overflowing and bathrooms are disgusting.
… moreGlitterFactory 1
Just a quick stop in as I passed thru. Big parking lot. Drive thru was busy, 4 cars in front of me, I was at the windows in less than 5 minutes. Great service. I ordered a soda at the window, she handled it quickly and Completed my order.
… moreErin Snedaker
This location is the absolute worst. Waited an hour for a mobile order. The staff inside were only making the food for the drive thru. There were about 10 people inside who had all been waiting the same amount of time as me if not longer. The staff had no idea what orders they were making, there was no system or structure at all. The staff started getting rude with the customers but everyone just wanted their food. Don’t tell people it’s going to be a few minutes when in reality it’s going to be an hr long wait.
… moreDr. T
Never in my life have I ever experienced such a sorry excuse of a fast food restaurant. This Taco Bell is utterly atrocious and brings into the question of how it still exists. This shack which they call a restaurant, had over 20 people working in the back and yet my order still took over 40 minutes to make. This place was not busy and my order consisted only of 4 items. Yet they took ages to make simple tacos. Better yet, they didn’t make my slushy and drink when the tacos were finally ready. I had to ask for my drink cup. This sorry excuse of a restaurant rivals my time at dairy queen in Pennsylvania, as my worst fast food experiences ever. Needless to say I am disappointed and disgusted, and my view of Taco Bell has forever been altered.
… morePaul Vakharia (Paul V)
Used Taco Bell app to order online exclusive box with chalupa supreme/ hard taco chips
And cheese dip. On app I can replace beef with black beans or refried beans and also remove dressing. Also Taco Bell adds points which allows to get free bees . Drive thru pick is great no hassle order is generally ready upon my arrival
… moreLauren
Good food and decent service. Sometimes things are rushed and the food quality isn’t as good, but overall it is what one would expect with fast food. My family and I visit fairly often and we will continue to dine there. Many of the staff are friendly and the atmosphere is welcoming. In addition, the food is quite good for the price.
… moreRumble Garage
Horrible service. Waiting for literally 31 minutes for them to lie to me. I watch many order being filled before us. Horrible establishment. Pick a difference taco bell if you want good food and service. The manager was extremely rude! Horrible experience! Food was cold even after waiting for half an hour!
… moreEthan Dixon
Usually have no issues with restaurants but this one is just awful. Poor customer service, poor environment hygiene and the food is made wrong more oftem than not. Blasting gangster music while customers are in the drive-thru and yelling about customers orders in front of said customers because they couldn’t do their own job right.
… more