Hours
| Tuesday | 11 AM–5 PM |
| Wednesday | 11 AM–5 PM |
| Thursday | 11 AM–5 PM |
| Friday | 11 AM–5 PM |
| Saturday | 11 AM–5 PM |
| Sunday | 11 AM–5 PM |
| Monday | 11 AM–5 PM |
Address and Contact Information
Address: Royal Oak, MI 48067
Phone: (248) 336-5770
Website: https://detroitzoo.net/vendor/arctic-cafe/
Menu Photos
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Seasoned skin-on fries, bacon, pulled chicken, signature cheese fondue, BBQ sauce, scallions. FRIES 5.49 STRAWBERRY UPSIDE DOWN CAKE 6.99.
Reviews
Tiffany Bogal
Wouldn’t recommend. I had to place my order with a kiosk. Not even 2 mins after I ordered my food was up. Not freshly cooked. My bun was cold. It was like an over priced Mc Donald’s. The sides for my burger were fresh and tasty. The staff were really nice. An older lady gave my 1 year old a Dino flavored water. It was very sweet. Also, very unexpected. It was nice to get out of the heat.
… moreAustin Coffin
Great spot for food in the zoo and affordable. Stopped by there for a beer and snacks and enjoyed the fries and the Zoo Brew. Lots of space to sit and relax for a break from walking around the zoo. Have a very extensive menu and options for everyone.
… moreLove and Peace
There was one girl in particular who refused to serve my children. She took my sister’s order, then turned to my kids and said, “We’re closed!” before walking away and even turning off the lights. Confused, I said, “Well that was rude! We’re all together, but you only took one person’s order?” She then told another worker, “You can take their order.”
Thankfully, someone else stepped in and got the Dippin’ Dots for us, but I still reported the terrible customer service to the manager. If you don’t have the patience or respect to work with the public, why even apply? Some parents truly need to do a better job raising their children.
… moreThankfully, someone else stepped in and got the Dippin’ Dots for us, but I still reported the terrible customer service to the manager. If you don’t have the patience or respect to work with the public, why even apply? Some parents truly need to do a better job raising their children.
Ron Gayta
No issues w service. Zoo overall is great. Food at this spot is overpriced and not very well made. Burger was overcooked w cold cheese slapped on after cooking. Buns not toasted. Basically school cafeteria style. We went Labor Day so maybe it affected it. Will stick to Buddys from now on since options are limited.
… moreKayla McNalley
For how expensive the food is you would think it would at least be good. I almost threw up even with the mac & cheese. The best thing was the chicken tender and even that wasn’t great, the fries were cold when we got them.
… moreTara Arcusa
Y’all slayed this day. Saturday was chaos with the nice weather. The folks at the counter and in the kitchen didn’t miss a beat. This is our designated pit stop every time we visit. These put the Park fires to shame lol
… moreMichael Phillips
Ordered the fries that were supposed to have a Carolina reaper sauce on them, there was no heat at all from any peppers. The fries were good overall but I was expecting something with some spicy kick to it. Staff was helpful and friendly.
… moreJames Camponi
Was kinda amazed by how many negative reviews this place have. Not saying they’re untruthful but I’ve always had a decent experience here. Food isn’t incredible but I would describe it as good cafeteria food (fries are incredible though). Chicken tenders weren’t dry and hard to chew, and the burger was decent although the bun was a lil cold. After ordering on a kiosk our food was ready in 5 minutes or less. Not sure how so many people waited crazy amounts of time for food in their reviews, maybe understaffed? Prices are high but you’re dining in the center of a zoo, so it’s fair. Don’t be afraid to go here if you want an okay experience!
… moreKS
So, you’re eating in the zoo. Congratulations, you’re a captive audience. Might as well eat here. Option 2 is Buddy’s after all, and nobody needs that while hiking 3 miles in a zoo in the heat.
Seating is clean. Food is made quickly. Staff is friendly. AC is welcome.
The food is expensive obviously, but again. You just get to deal. Mac and cheese is pretty decent though pulled chicken pairs oddly. Buy the regular fries and skip the falafel. If it needs mayo to taste tolerable… do I need to clarify?
… moreSeating is clean. Food is made quickly. Staff is friendly. AC is welcome.
The food is expensive obviously, but again. You just get to deal. Mac and cheese is pretty decent though pulled chicken pairs oddly. Buy the regular fries and skip the falafel. If it needs mayo to taste tolerable… do I need to clarify?
AA AA
Poorly made food poor quality food and very expensive. Burgers are dense, dry like a bad old sausage. If you are planing a visit, get yourself food from McDonalds or make sandwiches at home.
… more