Sweetgreen in Palo Alto, serves fresh salads, warm bowls, and hearty plates crafted from real, seasonal ingredients. Every dish reflects our belief that fast food can be healthy, sustainable, and made from scratch. We’re building healthier communities by connecting people to real food that’s delicious, convenient, and good for the planet.
Locavore-friendly counter-serve chain specializing in organic salads & bowls.
Hours
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
Address and Contact Information
Address: 581 Ramona St, Palo Alto, CA 94301
Phone: (415) 212-7385
Website: https://www.sweetgreen.com/locations/palo-alto
Menu Photos
Order and Reservations
Order: Order online
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Reviews
I understand that restaurants get busy, but when customers are clearly waiting and the line isn’t moving, more staff should step in to help. It felt unorganized and poorly managed. The food is usually solid, but the slow service and lack of urgency really hurt the experience. I hope management improves staffing during peak hours because this location has the potential to be much better.
I frequently order from here and
I love their salads but as of recent I’ve had some concerns. They changed their hexagon bowls to smaller bowls with half of what you normally would have gotten. I reached out to customer service and they told me there’s a shortage of their bowls and gave me credit for my next salad. I waited a while to order again because I was afraid they’ll serve my salad in the same circular bowl. Today I finally ordered a salad and it came in a brown rectangular take out box.
I came back to the reviews to see if people were just as annoyed as I am but I found something very helpful instead;
I wasn’t the only one who thought the employees were rude. I thought I was trippin every time I went in there but they really are rude. They look annoyed making your salads. People in the back look at you like they hate you. They’ll have pick up orders on the counter but not in the pick up area and they’ll ignore you. There’s delivery drivers that wait and wait for any employee to help them take their order but they ignore them. There’s employees that could have helped under 2min to help those delivery drivers for their orders. I’ve witnessed this more than 3 times. No smiles. Just employees who look like they hate serving you. Glad to know I wasn’t the only one. After much consideration, I honestly won’t be ordering from here again based on what I’ve known and seen. It was a good run but it’s time to take my business elsewhere. They’ll be fine though I’m just one customer✌
Finally, another customer and I both walked up to the register and stared at eyes until we got attention. The label with all ingredients listed and my name on it. Yes, that’s mine. Thank you. I can go now and eat at my destination upon arrival.
I ordered a veggie salad but received a meaty meal.
Left disappointed and hungry.
Boo
portion they can get away with charging you $20 for before you get upset. Every order is worse than the last. I keep going back hoping something changes, and I’m always disappointed.
I don’t know what happened – it’s honestly such a shame.
After having to mix the salad with a plastic fork due to a giant clump of goat cheese lobbed into the bowl – had asked for dressing and salad mixed in – found a large hair.
Do yourself a favor and spend your time and money elsewhere – you deserve it.
Salads are great, and customization is possible, although in my experience, the customization requests have often been ignored. Nevertheless, their salads are totally worth the drive, the hunt for a parking spot and the often ignore customization requests.
Our go to place at least twice every month!