sweetgreen – Healthy Salads, Bowls and Plates

  4.0 – 613 reviews   • Salad shop

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Sweetgreen in Palo Alto, serves fresh salads, warm bowls, and hearty plates crafted from real, seasonal ingredients. Every dish reflects our belief that fast food can be healthy, sustainable, and made from scratch. We’re building healthier communities by connecting people to real food that’s delicious, convenient, and good for the planet.

Locavore-friendly counter-serve chain specializing in organic salads & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery sweetgreen - Healthy Salads, Bowls and Plates 94301

Hours

Friday10:30 AM–9 PM
Saturday10:30 AM–9 PM
Sunday10:30 AM–9 PM
Monday10:30 AM–9 PM
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM

Address and Contact Information

Address: 581 Ramona St, Palo Alto, CA 94301

Phone: (415) 212-7385

Website: https://www.sweetgreen.com/locations/palo-alto

Menu Photos

Order and Reservations

Order: Order online

order.sweetgreen.com

Photo Gallery

Related Web Results

Order Salads & Bowls in Palo Alto, CA – Sweetgreen

Order healthy salads, grain bowls, and warm plates from Sweetgreen in Palo Alto. Located at 581 Ramona St. Order online for pickup or delivery.

sweetgreen | Inspiring healthier communities

Simple, seasonal, healthy salads and grain bowls made in-house from scratch, using whole produce delivered that morning.

sweetgreen | Menu

Order healthy salads and grain bowls made from scratch using sustainably farmed ingredients … Protein Plates. Caramelized garlic steak protein plate …

Reviews

S
This place is a great healthy lunch/dinner option but they took away the free slice of bread. Now, if you want a slice of bread it is $2.5. It is a shame because I feel like I’d be willing to upgrade for $1 but $2.5 seems steep. The fries are also seasonal and I have never been able to get them 🙁
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FriedX
I’m really disappointed with my experience at the Palo Alto Sweetgreen. I waited in line for a long time while there were only two employees helping a line of about 15 people. What made it more frustrating was that there were around 10 other employees in the back who weren’t assisting with the rush.

I understand that restaurants get busy, but when customers are clearly waiting and the line isn’t moving, more staff should step in to help. It felt unorganized and poorly managed. The food is usually solid, but the slow service and lack of urgency really hurt the experience. I hope management improves staffing during peak hours because this location has the potential to be much better.
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Luana Helsinger
As always, delicious, fresh, natural food! Many vegan and vegetarian options. The architecture of this Sweetgreen is one of the cutest I have ever been and I love the quiet surroundings. There is public free parking in front of the restaurant and a juice store just around the corner (need to try it out, but it seems like the perfect lunch combination). Plenty of indoor and outdoor seating. But, as other people mentioned, did not understand the employees attitude. They are not rude, but very apathetic for a Sweetgreen where one usually finds a lot of friendly faces. But this is just a minor downside, especially when the interaction with employees is just for 1 minute as you build your bowl. I will definitely come back!
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Gustavo Flores
Had to come back to edit my review.
I frequently order from here and
I love their salads but as of recent I’ve had some concerns. They changed their hexagon bowls to smaller bowls with half of what you normally would have gotten. I reached out to customer service and they told me there’s a shortage of their bowls and gave me credit for my next salad. I waited a while to order again because I was afraid they’ll serve my salad in the same circular bowl. Today I finally ordered a salad and it came in a brown rectangular take out box.
I came back to the reviews to see if people were just as annoyed as I am but I found something very helpful instead;
I wasn’t the only one who thought the employees were rude. I thought I was trippin every time I went in there but they really are rude. They look annoyed making your salads. People in the back look at you like they hate you. They’ll have pick up orders on the counter but not in the pick up area and they’ll ignore you. There’s delivery drivers that wait and wait for any employee to help them take their order but they ignore them. There’s employees that could have helped under 2min to help those delivery drivers for their orders. I’ve witnessed this more than 3 times. No smiles. Just employees who look like they hate serving you. Glad to know I wasn’t the only one. After much consideration, I honestly won’t be ordering from here again based on what I’ve known and seen. It was a good run but it’s time to take my business elsewhere. They’ll be fine though I’m just one customer✌
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Jenny Boogerbrain
I arrived at scheduled pick up time. Order not in the pick up shelves, order not ready. Crew will not look at waiting customers. Patiently waited (sat scrolling on phone) for order for >10 mins on top of expected order prep time.
Finally, another customer and I both walked up to the register and stared at eyes until we got attention. The label with all ingredients listed and my name on it. Yes, that’s mine. Thank you. I can go now and eat at my destination upon arrival.
I ordered a veggie salad but received a meaty meal.
Left disappointed and hungry.
Boo
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Emily R
I’m so disappointed and frustrated with this brand. I’ve been going to SG for 12 years, and this location for 4. It used to be so great – delicious, healthy food for a reasonable price. Now it feels like it’s just a challenge to see how small of a
portion they can get away with charging you $20 for before you get upset. Every order is worse than the last. I keep going back hoping something changes, and I’m always disappointed.

I don’t know what happened – it’s honestly such a shame.
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Ann Day
Ok, so. I’ve been either going to this Palo Alto location or Sunnyvale. Yesterday was our first time coming back to Palo Alto since a few months. Maybe I came here once in June, but yeah. This place is usually pretty clean, but yesterday there was one guy working the counter and maybe 10 employees behind him prepping or working on online orders. Took us a while to get service, everyone working in the back section would just stare instead saying, “hello.” Awkward. Someone walked over and came to help us and he was just throwing everything in the bowl so sloppy, didn’t really put time into it. Nor did he really ask us if we wanted to add anything else. I ordered the guacamole greens and they didn’t even have the chicken it came with so I had to settle for blackened chicken. Which was about to run out so I got all the wet chicken at the bottom which made my salad mor soup based. I said medium on my dressing and he went super heavy. So my salad was so drenched that it was like soup at the bottom. Our hot honey chicken plate was also like just thrown all together. Not measured correctly. Such a disappointment. Then the ice and water machine was broken and the ice would only come out tablespoons at a time. So I went and told one of the girls prepping the almonds and I kindly told her that the ice was barely coming coming out. She responded “oh, I guess it’s broken then.” Didn’t offer to check what’s wrong, offer to help. Probably the worst service at this location. It wasn’t like this before. I will stick to Sunnyvale .
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Anum Afzal
This particular location has made me sick every time I have eaten from there. They don’t seem to wash their produce. Avoid at all costs if you don’t want an upset stomach. I was also given a fake email to email my complaint on.
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Shawn H
Do NOT eat at this location! Terrible service with portions far below the average order size. As a near daily client of the locations in San Francisco and Mountain View, was utterly shocked to see how poor the service, food and wait times were here.

After having to mix the salad with a plastic fork due to a giant clump of goat cheese lobbed into the bowl – had asked for dressing and salad mixed in – found a large hair.

Do yourself a favor and spend your time and money elsewhere – you deserve it.
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Divya Agrawal
This location optimizes layout for excellent customer experience during Covid times. There are two access points to enter/exit the restaurant which makes it easy to pick up the salad even during busy times.

Salads are great, and customization is possible, although in my experience, the customization requests have often been ignored. Nevertheless, their salads are totally worth the drive, the hunt for a parking spot and the often ignore customization requests.

Our go to place at least twice every month!
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