

Hours
| Sunday | 11 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Address and Contact Information
Address: 91 S Main St, Alpharetta, GA 30009
Phone: (678) 737-7902
Website: https://www.surcheros.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Surcheros Fresh Mex
Surcheros – Alpharetta, GA – Facebook
Surcheros – Alpharetta, GA – Your Go-To Spot for Flavorful Burritos …
Reviews
– Menu board could use a larger font for the text are easier to read in distance.
– Menu items and ordering process are very clear. Are there any pre-set menu item? Or do I still need to pick all the toppings I want? I thought I was ordering a pre-set menu item, but it seemed like I still need to pick things I want. This definitely make ordering process take longer.
– Employee wasn’t very friendly or patient. Maybe also due to the unclear menu items so customers keep having a lot of questions.
– Could be more generous on the chips.
Dining area was clean. Food was tasty. But definitely have some rooms for improvements to earn the true 5* end-to-end experience.
To my suprise the burritos was cooked briefly before I finally received it adding a great taste to my meal. Nice outdoor patio seating option with rooftop seating available.
Unfortunately, I didn’t have time to try the margarita specialties but I was very intrigued and will be back!
Highlights:
1) Design. The commanding architectural presence of the restaurant belies the low prices on the menu. The overall footprint of the space and the materials used set an expectation of a much more expensive full-service restaurant. Indoors, a clean and minimalistic design features very open space with plenty of natural light afforded by a perimeter of glass rolling garage doors which most likely open up during ideal weather.
A sealed concrete floor and high quality furnishings with wood and porcelain accents creates an adult atmosphere that you don’t find at any competitor’s locations. Thoughtful touches like electrical outlets at booth seats are attributed to the ownership’s recognition of our mobile on-the-go lifestyle. An expansive outdoor patio in front of the restaurant increases the capacity to almost double what you see indoors.
Head upstairs from the patio to the deck and you can enjoy a view of downtown Alpharetta without the premium costs of restaurants and bars just a block away. Overall, the restaurant exceeds the expectations you would have for a fast casual or quick service restaurant. You almost feel like you don’t deserve to be at a place that is this nice for as little as you’re spending on the food.
2) The Food. Once you get past the dazzling design features, focus turns to the food which proved to be over the top in freshness. The way the bar is prepped and maintained, there is a very clear impression that everything is prepared fresh by knives and cutting boards and not can openers. That freshness comes through with the flavors; I had a jalapeno cheddar tortilla with veggie burrito fixings and it was the best I’ve had at any QSR or fast casual spot, better than the local Mexican full service restaurants. The prep staff was attentive and made good suggestions for the burrito build.
Lowlights:
1) The POS System at the checkout was the least intuitive Ingenico keypad I have seen at any retail or restaurant location. The screen presents itself as though it were touchscreen, offering Yes and No options for tipping and total amounts but it’s not touchscreen and requires using buttons that do not correspond to the Yes and No options and you have to fumble through that screen twice in order to get to the actual payment step. It is probably only a confusing barrier the first time because from that point forward you will remember the worst POS system you’ve ever seen and probably make it through quickly. Also, the keypad is not fastened well and wobbles a lot as if the restaurant had been there for 10 years and the mounting brackets had become unstable.
2) The bunch of boxes at the beginning of the food queue, which was very surprising based upon how well thought out and designed the rest of the restaurant is. So when you’re standing there about to start your order your sightline is directly focused on a wall of cardboard boxes which doesn’t make it feel very fresh or “restauranty” and certainly not a polished restaurant. It is just out of sync with the rest of the experience at Surcheros
3) The microscopic guacamole. Granted, I ordered a small guacamole but a small guacamole barely was enough for four tortilla chips. By my math it works out to guacamole at about $32 a pound. I won’t order a small again but I don’t recall what the other sizes cost. They cannot possibly be as expensive per ounce.
4) They lost the salt shaker. Or at least they lost it at the tortilla chip station. The plus side is that the tortilla chips are made freshly right in front of you as you are building your burrito but the downside is there doesn’t seem to be any salt on them and they do seem to be a bit too oily (OK, maybe more than a bit).
Bottom Line: Overall experience of the restaurant and the food quality overpowers the very small flaws and yes I was being picky about those flaws. It’s just that the rest of the place was so perfect that the small hiccups stood out. Will I be back? Absolutely! I think probably at least once a week. It’s just that good.