Sundae’s Restaurant

  4.2 – 658 reviews   • Restaurant

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Reviews

Kermit Jones
Five stars, no question.
Sundae’s in Crewe, Virginia is serving up some of the best ice cream around, and the only real danger is eating it too fast. I made that mistake and nearly joined the Santa statue out front in a moment of shared brain freeze solidarity.
That old-school Electro Freeze machine looks like it has been faithfully churning since the dawn of ice cream, or at least since Elvis was still touring, and whatever magic lives inside it absolutely works. The ice cream is ridiculously creamy, smooth, and packed with flavor. Whether you go for a shake, a malt, a sundae, a Blizzard-style treat, or whatever frozen happiness you choose, you really cannot miss.
Everything comes out cold, thick, and exactly how ice cream should be. Watching other orders go by, the burgers and fries looked pretty fantastic too, which makes this place dangerous in the best possible way.
Classic vibe, excellent treats, and a very real risk of brain freeze if you get overconfident. Worth it every time.
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Katina Sprouse
Great place for a burger or chicken sandwich on the go. The onion rings are amazing. Order the cherry milkshake and ask for it to be made with chocolate ice cream instead of vanilla. It can sometimes be difficult to hear the staff clearly through the drive through speaker, but have patience and it’ll be worth it.
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Darryl Lewis
I had an awesome experience at Sundae’s Restaurant in Crewe, Virginia! The food was absolutely delicious from start to finish. The barbecue sandwich was tender, smoky, and packed with flavor. The corn dog had that perfect crispy outside with a soft center, and the chili dog with coleslaw was the perfect combo of savory and tangy. But the real showstopper? That triple burger — juicy and full of flavor. If you’re hungry and love a big, satisfying bite, it’s a must-try! On top of all that, the customer service was top-notch. A big thank you to Tam Brea, who was friendly, attentive, and made us feel right at home. You can tell she really cares about the customers and takes pride in her work. Definitely recommend Sundae’s Restaurant if in the Crewe area. Great food, great people, and a great time!
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Nate Collins
Typical fast food stop, a favorite for our 300+ miles caravaning to the Shenandoah mountains. Yes, the food is great. I tested a fish sandwich and was thoroughly impressed. Hard to choose from their large variety of ice cream desserts! No waiting for seating, just a shourt wait for your order to be ready. One of our keepers for traveling through!
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Steve Smart
Very friendly staff! Food hot and fresh. Cool old fashioned building. Very clean!
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K Keppley
I had a double Cheeseburger combo with a M&M blitzen. The food was good, made quickly and the young lady working behind the counter was was very polite. Definitely recommend this place for a quick bite or ice cream if you’re in the area.
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Lesley Jaimes
Service was quick and good was super good! Ate it all before we could take a pic.
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Aretha Bradshaw
The staff on the speaker was rude. Later, I went back to let her or a manager know; the manager said it was the owner. I was and still am shocked if the owner of an establishment speaks in a tone such as hers, but then again I was in that demographical area; the manager was also very nonchalant and dismissive, and I see from the comments, I’m not alone in my observations, especially speaking as a black person…And for the owner, everybody does not include chili for free on a hot dog, maybe it’d be different if it was a chili dog, so your condescending reply to asking if the chili had a charge, was very unnecessary. Plus, I’m not from the area and have never been to the location since it’s been Sundaes. I’m still in shock. Maybe the manager was mistaken, but he probably had the demeanor she exhibits to certain customers as well and it’s acceptable there. I was referred there but the hot dog and fries was meh…nothing different or special at all. The iced tea was good. ‍♀️ This was on January 28, 2026, not crowded, Wednesday afternoon around 3:30 p.m. I went back around 6:15 p.m. to speak with a manager before doing a review.
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Chris Anger
The staff was very unfriendly, looked at me like I was an alien and not a customer. I had to ask which register she wanted to take my order from. She didn’t know what came on the cheese burger.
It was unfortunate that I had just set out our food to eat when my 4 year old grandson had to use the bathroom right away. I packed our food back on the tray and asked her if she could put it behind the counter until we came back? The bathroom is outside at the rear of the restaurant.. came back and my tray was right there on the counter where customers are ordering.
Anyone could have sneezed or what ever into our food.
The cheese burger was the worst I’ve ever had. McDonald’s is better. Hot dog has a different kind of taste.
The onion rings were Outstanding ‼️ the best I’ve had in a long time!!!
They did give us a coupon for a free small cone for my grandson. Ice cream is good.
To be fair….. I get lousy service everywhere now since Covid‼️
To name: McDonald’s, Wendy’s, Taco Bell.
Customer Service is gone, food not so good and prices higher.
Teach customer service… without us, you won’t get a paycheck.
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georgetta Dossen
Several interactions came across as subtly judgmental, and at times I felt we were being treated differently from the surrounding guests. Whether intentional or not, it made the entire visit uncomfortable. A restaurant should make all customers feel welcome, and unfortunately, that wasn’t the case here.
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