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Your local Lacey Subway® Restaurant at 4820 Yelm Hwy SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 4820 Yelm Hwy SE Suite A, Lacey, WA 98503
Phone: (360) 438-3950
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Edward Arias
Our order was made exactly as requested. She was fast. She was genuine and polite at pick up
… moreA P (A P)
Used the Subway app to order a Roast Beef “No Bready Bowl” from this location on 4820 Yelm Hwy. Cost was $13.79 before tax. I have attached a picture of the abomination which was created and a picture of what you will see on the app when ordering the same bowl. Notice the meat proportions (or lack thereof). Also, the gentleman who made the salad put MAYO on the bowl. Who puts mayo on a protein bowl? You can’t make this level of incompetence up. It’s either complete ignorance to Subway standards or blatantly intentional. I haven’t decided.
(-2 stars for poor food preparation)
Additionally, the order was marked as “ready” on the app. Typically, one would associate the word “ready” as meaning the ordered item was completed, bagged, and ready for pickup. This was not the case. Instead, after arriving, the order wasn’t even in the process of being made. We had to wait while the seemingly disgruntled worker made the bowl. I’m no detective, but I’m guessing his attitude directly translates into his delivery.
(-1 star for false reporting on the app and attitude)
There is one saving grace to this store. I have been here several times before. The other workers are friendly and get the order right. There was a younger gentleman working with the older gentleman who was polite unlike his counterpart.
We brought this concern up to Corporate. Their answer was for us to send them our physical address so they could snail mail (i.e. USPS) us some coupons. In the age of email, AI, and virtual reality you would think they could email a coupon or something. Nope. Snail mail.
We will be cautious using this location for future sustenance needs. We did go to another Subway later in the week and their delivery was on point and more in line with the picture from the website/app.
2/5 stars. You can do better Subway on 4820 Yelm Hwy.
… more(-2 stars for poor food preparation)
Additionally, the order was marked as “ready” on the app. Typically, one would associate the word “ready” as meaning the ordered item was completed, bagged, and ready for pickup. This was not the case. Instead, after arriving, the order wasn’t even in the process of being made. We had to wait while the seemingly disgruntled worker made the bowl. I’m no detective, but I’m guessing his attitude directly translates into his delivery.
(-1 star for false reporting on the app and attitude)
There is one saving grace to this store. I have been here several times before. The other workers are friendly and get the order right. There was a younger gentleman working with the older gentleman who was polite unlike his counterpart.
We brought this concern up to Corporate. Their answer was for us to send them our physical address so they could snail mail (i.e. USPS) us some coupons. In the age of email, AI, and virtual reality you would think they could email a coupon or something. Nope. Snail mail.
We will be cautious using this location for future sustenance needs. We did go to another Subway later in the week and their delivery was on point and more in line with the picture from the website/app.
2/5 stars. You can do better Subway on 4820 Yelm Hwy.
Ken
Ordered a 12″ The Boss from Uber Eats. What arrived was an abomination of a sandwich. Not only was it a 6″ instead, but it barely had any meat, no mozzarella, cold melted provolone, and all the wrong ingredients. 2 and a half tiny meatballs on this thing. It tasted terrible. $18.
… moreSydney S
One of the only goods thing about this subway is that they allow you to use the coupons. The staff is friendly, and orders are always done on time. The biggest issue I have is how inconsistent their sandwiches are. If you order extra tomatoes today, you’ll probably get them, but if you order tomorrow then you should expect no tomatoes on your sandwich. I only use the app to order, so I can use the coupons so I am not seeing my sandwich made infront of me.
… moreNathan Maye
I wanted to get a combo deal but the employee there told me it’s “online only” now?! What in God’s name?! Just to be clear it’s not this employee that I’m mad at if that’s the reality of the situation but if that’s the case then why? Seems like a completely arbitrary policy change designed to bait-and-switch people that aren’t aware of it. Also fix your soda machine. Tried getting a sprite and it did not work at all. Tried getting a cherry coke and it was straight up water so I got a regular coke instead. There’s also weird pink stuff encrusting the drain. My problem is not with the regular employees (who are great.) My problem is with management and the franchise owner who need to get their heads out of where it doesn’t shine
… moreDalette Knight
Walked in …..no one in front & someone yelled from the back, “Do you know what you want?” I replied, “yes, that is why we’re here.” After a time two of them were horsing around & I said thank you for your service & prepared to leave…they waved from the back & said, “Have a good day. ” Needless to say we will never return.
So sad for the owners because they probably lose customers often.
… moreSo sad for the owners because they probably lose customers often.
Michael Scott
The staff at this Subway were super friendly and offered a few upgrades, which was also nice. They even waited for me to run out and grab a few dollars because I forgot my wallet!
… moreDexter Mitchell
Extremely rude employees. I had an order for pick up. Got there and asked for a drink cup for the drink I ordered, was told I didn’t order one when it was clearly on the receipt, got home and my sandwich was made with the wrong sauce, I called in and was told by someone on the phone that I was mistaken and if I come back they will show me that they used the right sauce.
… moredella phillips
I ordered ahead but and I thought they where supposed to wait til I got there. Well my sandwich was soggy and it was thrown together really sloppy and I did not get my extra lettuce. Also they should change there gloves between each sandwich. My kiddos have allergies and they had a not so good reaction the next day. So be warned!!
… moreSlenderSword
I love coming to subway, the people are usually nice and get great service.
Today though, I came in and there was a girl working, flirting with the man ahead of me while making his sandwich, not a problem.
When she got to me, she was cold, came off as very sassy. She started putting the wrong cheese on the sandwich, I corrected her, she PUT THE CHEESE BACK after it had already touched half the meat. Then used the same cheese to put on my other sandwich.
Got to veggies, and she kept prompting me with an inpatient tone “what else??”, I had already told her what I wanted, she kept putting one thing on and then asking like I was keeping her. (The store was not busy at all). Im not even sure she put everything on that I wanted, even after asking her to make sure.
With my second sandwich, i said all veggie but no peppers. She paused and said “excuse me???” Like I just offended her, I repeated myself, and she begrudgingly made the sandwich.
At the register, she just set it up and walked away, didnt bother to stay for the whole transaction.
I still left a tip, because I like the store and the other employees are always nice. But dang the amount of sass this girl gave me was intense, and felt very biased since she was giggly and nice to the gentleman before me.
(Edit) also wanna add, she dropped his wrapped sandwich and offered to make him a new one, but willy nilly cross contaminated my sandwiches?
… moreToday though, I came in and there was a girl working, flirting with the man ahead of me while making his sandwich, not a problem.
When she got to me, she was cold, came off as very sassy. She started putting the wrong cheese on the sandwich, I corrected her, she PUT THE CHEESE BACK after it had already touched half the meat. Then used the same cheese to put on my other sandwich.
Got to veggies, and she kept prompting me with an inpatient tone “what else??”, I had already told her what I wanted, she kept putting one thing on and then asking like I was keeping her. (The store was not busy at all). Im not even sure she put everything on that I wanted, even after asking her to make sure.
With my second sandwich, i said all veggie but no peppers. She paused and said “excuse me???” Like I just offended her, I repeated myself, and she begrudgingly made the sandwich.
At the register, she just set it up and walked away, didnt bother to stay for the whole transaction.
I still left a tip, because I like the store and the other employees are always nice. But dang the amount of sass this girl gave me was intense, and felt very biased since she was giggly and nice to the gentleman before me.
(Edit) also wanna add, she dropped his wrapped sandwich and offered to make him a new one, but willy nilly cross contaminated my sandwiches?