Subway

  3.2 – 81 reviews   • Sandwich shop

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Your local Susanville Subway® Restaurant at 2978 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 96130

Hours

Saturday9 AM–8 PM
Sunday9 AM–8 PM
Monday9 AM–8 PM
Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM
Friday9 AM–8 PM

Address and Contact Information

Address: 2978 Main St Suite A2, Susanville, CA 96130

Phone: (530) 257-0404

Website: https://restaurants.subway.com/united-states/ca/susanville/2978-main-st?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=7517&utm_campaign=evergreen-2020&y_source=1_MTUxMDk0ODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

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Reviews

Lillian Smith
on the website it says closes at nine. On their front door, it says they close at nine. For heaven sakes i pulled up at 8:15 and your OPEN sign was on??? But here i am standing outside of a looked door with an empty stomach with an employee running to tell me there only open till 8!!!! I’m not mad at the workers i just wanted a scrumptious sandwich, which i always get at this location. had to have taco bell instead and workers was weird when i knew the workers at subway would be more then nice. Sincerely- a very hungry disappointed girl
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Matthew Lammers
The employee at the counter yesterday was very friendly, and the sandwiches were delicious. A great lunch stop before our long drive home.
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Anthony Lyons
The employee making our sub seemed to either have a severe cold or some sort of persistent nasal drip and dilated pupils. Super nice but spoke super fast and moved faster than a speeding bullet.
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Karma May
April 1st approximately 4-4:30 pm whoever the young lady and gentleman were working there deserve the absolute utmost appreciation and my hope is that they will be recognized for their amazing customer service! I have had a terrible experience in the past where I placed a big order and the location marked it as ready and never called me to tell me they were out of items instead they just didn’t do the order at all and then they didn’t refund me correctly either ( Walmart location). I was so upset because I waited hours why it showed them on the app making it then they marked it ready and it wasn’t which really rubbed me the wrong way But…. THIS LOCATION BY SAFEWAY DID THE EXACT OPPOSITE! they called to inform me what items they were out of and what substitutes they had to offer she was so kind and friendly and they even wrote which sandwich was which on my wrappers!! Talk about freaking customer service talk about going above and beyond. I’m so impressed with the female employee who called me and the gentleman who was there when I arrived! Thank you for your customer service
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Mary Chentis
This was the Subway inside Walmart. It’s refreshing to walk into an establishment and see people actually working hard without supervision. Romeo and Sebastian were doing just that! These two young people deserve a raise at the very least.
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Tonia Castilleja
When there is a line and Hispanic kid is standing there not helping with 4 people in line and an online order being prepped before us. By the way great job! This happened January 3, 2024@ 2:05 Hispanic guy said, “ Someone called in” so what help out don’t just stand there on your phone and turn on music doing nothing and make older guy make sandwiches and ring people up. I would fire that kid poor customer service
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M V
This location HATES customers!
HORRIBLE SERVICE.
I’ll NEVER return!
Absolute horrible customer ratings.
More 1 star reviews than any other.
THIS OWNER HAS NO PRIDE.
Subway inside Walmart is a much better choice!
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Bigfoot101 2
My experience dining in this establishment was utterly appalling, to say the least. While I must commend the employees, Sabian, Mathew, and Kaden, for their exceptional kindness and assistance throughout my visit, I cannot overlook the deplorable state of the food offered. At first glance, all the items appeared to be nothing short of spoiled and potentially hazardous.

The sandwich I ordered only confirmed my worst suspicions. The vegetables were leathery and emitted an unmistakable stench as if they had been left to rot in the scorching summer heat for an excessive period. The meat was equally dreadful, emitting a repulsive odor rendering it completely inedible. I have never been so utterly appalled.

My grievances extend far beyond the kitchen staff, as I firmly believe that the responsibility ultimately lies with the manager and assistant manager. Their negligence in allowing such substandard ingredients to be served to customers is unforgivable. I shudder to think of the dire consequences had I consumed that sandwich; it is highly likely I would have fallen victim to food poisoning or worse.

I feel compelled to emphasize that the employees were not to blame. On the contrary, they conscientiously warned me about the deplorable condition of the ingredients, explaining that the freezer storing them had been malfunctioning for a considerable time.

It is my earnest hope that this review serves as a grave warning to potential patrons, shedding light on the shocking display of indifference demonstrated by the regional manager, the store manager, and the assistant manager. Their actions, or lack thereof, warrant severe repercussions, and I sincerely hope they face termination or, at the very least, demotion from their positions. The safety and well-being of customers should never be compromised, and the management’s failure in upholding these standards is inexcusable.
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Kellie Jeff Strong
I gave the 5 stars to the guy working right now . NOT the store “well the owners/management”! He was out of close to half the stuff to make sandwiches. Steak, pastrami etc.. out. He was extremely gracious and nice etc. So he gets 5 stars the store for leaving an employee in the position of not having a lot of regular items gets 2 stars because of the guy.
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M M
I made a mobile order around 5. It is currently 5:48 and my order is still not complete. There is only one employee making food right now in the time I have been waiting I’ve seen another employee outside taKing pictures of the store hours and in her car not supporting her co worker or the customers.
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