Mike Laws
Giving two stars because the sandwich was at least edible. After about a 6-month break from Subway, I decided to go back to this particular location. Not sure if there was a change of ownership, major staff turnover or what, but it definitely WASN’T the previous rockstar team who knew how to make a sandwich.
I ordered my usual footlong “Spicy Italian” (though the name had changed to something else a while back). Now I’ve had many Spicy Italians over the years, and this one sucked. There was barely any meat, and a ton of cheese. The sandwich was sloppily assembled and the “sandwich artist” clearly didn’t give a damn about his job. Like I said, the sandwich was edible, but it was like I was eating a cheese sandwich… and a pretty crappy one, even by cheese sandwich standards.
What also struck me as really odd was they installed a metal “screen” at this location to shield the meats from view (this is in addition to the glass that is already covering the meats, so not like it’s a health code thing). Not sure what’s going on there, but one of the reasons people go to Subway is because you can see what’s going into your sandwich. It’s suspicious, to say the least.
Ok, fast-forward about 2 weeks and my wife asked if I wanted Subway for lunch while she was out running errands. I told her if (the aforementioned “sandwich artist”) was working, just turn around and leave. Unfortunately, he was there and she didn’t leave! She came back with another footlong Spicy Italian. As I unwrapped the sandwich, I paused, and in a moment of sympathy for my fellow man, I thought “Hmm, maybe he’s new and my last experience was a fluke… a product of inexperience and poor training.” I looked within, and reflected on my own experience in retail, my own mistakes throughout life, and considered that while I made mistakes, I always had another chance to course-correct and do better. I found solace in these thoughts as I proceeded to unwrap the sandwich.
Well, like a kid on Christmas, hoping for a pony from Santa, I was sorely disappointed. The sandwich was assembled exactly the same way as before. Same poor assembly, same meat deficiency, same cheese overdose. The sandwich sucked just as much as the last one. At least they’re consistent.
This location used to consistently churn out good sandwiches from a staff that seemed to care about their jobs. This guy doesn’t, and with the odd metal screen covering the meats, I suspect it’s due to a change of management, extreme cost cutting, and low quality. I’ve given this location more money than they deserve and won’t be going back until the next management change.
… moreDenny Randall
I would have given this store 5 stars, but management is screwing their staff over by not allowing tips when using a credit card. This needs to change pronto! Every other Subway allows it.
… moreLuke
Clean restaurant, quick and efficient service. Food was good, I only give a 4 star because the spinach and tomatoes were a bit low and therefore were warm when I got my sandwich. I think they were just switching over products when I ordered so I didn’t get the best freshest produce. Still good food and a good staff.
… moreMax Coyotey
My wife and I got lurred back to Subway with their new Series menu I had seen on commercials. Talk about over promise, under deliver! They forgot the bacon on my wife’s All American Club, and as she put it best, there was only “a hint of meat and condiments” on it. If you love the taste of bread and a “hint of meat and condiments” than pay the $11 plus tax. From now on, we’ll be sticking with the far superior, same priced subs at Jersey Mike’s. Here is a picture of my sandwich, ‘The Champ’. They should have named it, ‘The Chump’ Shame on you Subway.
… moreRalph Weber
Wow! This store was recently remodeled, and what a beautiful place! The team was super friendly and the food so fresh. I’ll definitely be back!
… moreKarina Reyes
I don’t typically leave reviews. I ordered a 6in sandwich online. (Yes maybe I could’ve drove and watch them maybe they would’ve not done such a poor job but I trust they’d do their job) I payed almost $20. Ordered the “Titan Turkey” which is supposed to have 33% more protein. Tell me why my sandwich has 2 THIN slices of the turkey? And 1 tiny cheese triangle. This was very disappointing. Some of us are working as well and can’t make the drive so we pay the extra $ only for this to happen.
… morePicci Amaro
Horrible experience. Worst subway visit I’ve had in my lifetime and I’ve gone a lot in the last 20 years. The tiny short older lady refused to give me extra olives, she said she could only give me a small amount. Didn’t offer extra charge, just said no we aren’t allowed to do that. I only had 3 toppings. I told her forget it and started to leave, and she sassed and yelled at me the entire time as I walked out of the store. Weird control freak, should not be working there. I didn’t come to be lectured by some old lady about wanting extra olives which I have ordered no problem for 2 decades. Never will come back to this store.
… moreImagine
The older Hispanic woman at the 2290 El Camino Real Subway in Atascadero CA. is very rude, disrespectful & very impatient. I asked her kindly and clearly for my sandwich ingredients, she sighed and acted put out. She got my request completely wrong. She does not respect her customers nor does she provide a positive environment. Her negative attitude made me lose my appetite..I will never return to Subway again. Ever!
… moreDaniel George
Their new Italian sandwiches are pretty good. Keep in mind that this 4 star rating is compared to other fast food places, and isn’t the same 4 stars I would give to even a fresh deli, much less a nice restaurant with table service. The sandwiches are pretty good despite not being fresh sliced meat, and the service is friendly and fast. They got our orders right. They definitely didn’t put enough vinaigrette on either one, but otherwise we enjoyed our meals. We’ll probably eat there again when we’re in a hurry and not near our favorite sandwich shop, which would be Kona’s in San Luis Obispo.
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